Research Services Branch
The Research Services Branch supports clinical research at URMC through consultation and support for
participant recruitment, navigating FDA regulatory requirements, supporting clinical trials, training study
coordinators, and more.
For questions about programs and resources offered by Research Services, contact the Research Help Desk.
Research services, support programs, and robust consultation
Degree programs, training, and skills development for researchers and teams
Teams & Programs
Clinical Research Center
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The Clinical Research Center facilitates safe and controlled inpatient and outpatient studies by providing
infrastructure and support to clinical research teams.
Office of Clinical Research
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The Office of Clinical Research supports the administration of clinical trials by streamlining administrative
processes required in clinical research.
Office of Regulatory Support
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The Office of Regulatory Support offers services to help investigators understand and comply with
FDA-regulated processes in research involving experimental drugs and devices and in preclinical laboratory
studies.
Research Spotlight
Expanding Research Potential at the Clinical Research Center
This vision will progress along three primary axes: continued ongoing support for research into neuromuscular
diseases, gene therapy, and natural history and disease progression; an expansion of capacity with an upcoming
construction project; and technological innovation and integration with remote clinical trials.
Get Research Services Support
Contact the Research Help Desk
All queries about Research Services should be sent to the Research Help Desk. Please do not contact branch
leadership or staff directly with queries.
Cite the Clinical and Translational Science Award
The UR CTSI is supported in part by grants UL1 TR002001, KL2 TR001999, and TL1 TR002000 from the National Center for Advancing Translational Sciences (NCATS), a
component of the National Institutes of Health (NIH). If you took advantage of our informatics tools or
consultations, please cite the appropriate UR CTSI grants.
Visit our NIH
Funding Acknowledgement webpage for grant citation language.
Branch Leadership
Christopher Palma, M.D., Sc.M.
Christopher Palma is the strategic director for the Research Services Branch. He is an associate
professor of medicine in the division of Allergy, Immunology, and Rheumatology
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Profile
Carrie Dykes, Ph.D.
Carrie Dykes is the director of Research Services and manages the Research Help Desk and UR CTSI's
participant recruitment and retention program.
Resources
Research Help Desk
The Research Help Desk is a one-stop, frequently monitored email account where researchers and their
teams can email questions about Research Services. Not sure where to start? Email the Research Help Desk to start the
conversation.
Health Research & Clinical Trials at URMC
Clinical trials help develop and improve medical treatments and interventions. URMC is actively engaged in
clinical trials requiring volunteers.
Digital Health and Regulatory Science Core
Our team can help studies utilize digital health approaches and offers funding for innovative
digital health research.