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UR Medicine / Otolaryngology (ENT) / Patient Experience

Strong Stars

Ronald Pulli recognized by An Appreciative Patient

  • Dr. Pulli is very nice and very professional. He treated me like a human being and accepted me as intelligent. He shared great information with me and came up with a great plan of action. This was one of the best experiences I have ever had with a doctor. If the relationship and communication are off, the medicine won't work. I look forward to seeing him on my next visit!

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Li-Xing Man recognized by An Appreciative Patient

  • Fantastic patient care! Dr. Man listened and answered all of my questions. He performed excellent surgery!

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Isaac Schmale recognized by An Appreciative Patient

  • I am 53 years old and I have not been able to breathe out of my nose since I was born. I have seen five other ENT doctors and none of them helped me. Dr. Schmale listened to me and performed surgery and now, after 53 years, I can breathe out of my nose!! Thank you, Dr. Schmale! You have changed my quality of life!

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Alexander Mandych recognized by An Appreciative Patient

  • Dr. Mandych is an amazing, gifted, compassionate, and thoroughly professional doctor. He is outstanding! He is a very nice person and a great human being as well. His mannerisms and conversation skills really touched my heart and made me feel relaxed. His thorough evaluation and coming to the list of problems and recommendations are all excellent! Thank you, Dr. Mandych! ______________________________________________________________________________________________

Ronald Pulli recognized by An Appreciative Patient

  • Dr. Pulli provided excellent professionalism with a thorough exam. He exhibits competence and kindness and puts the patient totally at ease!

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Li-Xing Man recognized by An Appreciative Patient

  • Dr. Man paid attention and listened to me. I felt that I was truly heard and not dismissed. Thank you, Dr. Man!

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Isaac Schmale recognized by An Appreciative Patient

  • Dr. Schmale takes the time and really listens to how I am feeling and doing. He takes his time and explains what he is doing and what is next. He makes me feel as if he is truly concerned about his patients. Thank you, Dr. Schmale!

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John Wayman recognized by An Appreciative Patient

  • Dr. Wayman was patient, kind, and thorough. Most importantly, he was very supportive and empathetic in delivering not-so-good news. It made me feel better about my hearing loss.

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Alexis Strohl recognized by An Appreciative Patient

  • Dr. Strohl is helping me through a difficult plastic surgery. Her kindness, compassion and expertise has been outstanding. I am very grateful to be her patient.

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James Manning recognized by An Appreciative Patient

  • I came into the ED for a severe nose bleed. Dr. Manning treated me without hesitation. I was in great distress and anxiety. His calming attitude brought me to a more relaxed and confident state. Thank you, Dr. Manning!

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James Manning recognized by An Appreciative Coworker

  • Thank you for your patient interaction and attentiveness to providing care to one of our new infants on the birth center. The parents appreciated your assessment and return to perform the procedure. Lactation appreciated your willingness to perform the procedure so promptly and skillfully. Sometimes the things you do in the day help make a difference for the littlest people!! 

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John Faria recognized by A Thankful Family Member

  • Dr. Faria kept us informed and updated about my 3-year-old granddaughter. He was very friendly and made us feel comfortable, which put smiles on our faces. It made us feel like she was in great hands. I couldn't have asked for a better doctor. Thank you, Dr. Faria!​

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Li-Xing Man and Weitao Wang recognized by An Appreciative Coworker

  • Dr. Man and Dr. Wang were extremely helpful and adaptable when positioning a patient with significant kyphosis for sinus surgery. They allowed the patient to be in a position that was most comfortable for him despite their own positioning desires. The patient was very grateful post-operatively for all the effort put forth to making him comfortable. Thank you!!

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Alexander Mandych recognized by An Appreciative Patient

  • Dr. Mandych explained all the issues very clearly. He took his time, listened to me, and explained everything!

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John Faria recognized by A Thankful Family Member

  • It is always a pleasure to take our son to see Dr. Faria. He is kind, compassionate, and is SO good with our autistic son. The entire office staff is patient and compassionate, from the secretaries to the techs and nurses. Thank you for making yet another doctor's office visit completely bearable!

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John Ingle recognized by An Appreciative Patient

  • Dr. Ingle did my vocal cord operation. After having voice problems for a year or more he was able to determine the cause and performed surgery. My voice is getting much better now. He was very efficient and thorough while being kind and attentive too...

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