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URMC / Quality & Safety / Ever Better / August 2013

Pilot Program Pushes Back Against Nurse Injury

With all the heavy lifting nurses do—quite literally putting their backs into their work—they’re exposed to a very hard-to-cure problem that could spell lifelong discomfort.

New ‘Virtual Care Center’ Choreographs Post-Discharge Care

As hospitals around the country work hard at winnowing down readmission rates, a new grant from the Greater Rochester Health Foundation will give URMC’s Strong Memorial Hospital the chance to try a fresh approach: A “virtual care center.”

Rapid Response Team Intervenes Before Situations Warrant ‘Code Level’ Care

Over time, most caregivers develop a sort of sixth sense—a trained ability to notice subtle clues and anticipate when a patient might heading for a dangerous turn. And it’s Mark Ott’s job, as he heads up Strong Memorial’s Adult Rapid Response Team, to help staff hone that instinct.