Safety Precautions

Your safety is our #1 priority. Here are the steps we are taking to keep you safe during your visit:

• Our staff wear masks with all respiratory patients, in all Inpatient and Emergency Department rooms and at the request of patients.
• We use meticulous infection prevention control practices, including disinfection, wearing gloves, and hand washing. 

Expanded Telehealth Services

In an effort to protect patients and staff from potential COVID-19 exposure, UR Medicine/St. James Primary Care, Orthopaedics, Podiatry, and Specialty Care offices are offering telehealth appointments.

Patients of St. James Primary Care, Orthopaedics, Podiatry, and Specialty Care (Oncology, General Surgery, Neurosurgery, Cardiology, Otolaryngology/ENT, Urology) can interact with their provider via phone, computer, tablet, email, or video chat. Patient information is transmitted securely through the UR Medicine portal.