URMC / Deaf Wellness Center

Deaf Wellness Center

Part of Strong Memorial Hospital

The Deaf Wellness Center (DWC) provides mental health evaluation and counseling services to deaf, hard-of-hearing, deaf-blind, deaf disabled, late-deafened, and CODA adults (17 years or older) in New York state.

Counseling services are available for:

Mental health problems such as depression, anxiety, trauma, bipolar disorder, or others
Domestic violence
Marriage, family, or relationship problems
Grief/loss
Difficult life transitions
Deaf identity issues
Sexual or gender identity issues
Cultural conflicts
Communication problems
Adjustment problems

Services may be provided in-person or remotely through Video Phone or Zoom.

All counseling services are provided in American Sign Language (ASL) by deaf and ASL-fluent providers. We offer interpreting services (including deaf interpreters), live captioning, and other accommodations as needed.

Request an Appointment

To request an appointment or refer a client, you may complete our online form by clicking the button below or call our office via video phone. Hours: Monday through Thursday 8 am - 6 pm / Friday 9 am - 6 pm

Request Appointment

Appointment

Refer a Client

Referral

Video Phone

Call (585) 286-5041

What We Do

Download the Deaf Wellness Center Brochure or view the brief videos below for more information.

Individual Counseling

We provide individual counseling for adults (age 17 years or older) in New York state .

Individual counseling is for

mental health problems (depression, anxiety, trauma, bipolar disorder, ADHD, etc.)
grief
stress
cultural or identity conflicts
difficult changes or life situations
or simply processing and talking through a problem/situation

You may meet with a counselor in person in our offices or remotely through Zoom or by Video Phone.

Counseling will begin with an intake assessment to learn about you and your unique situation.

You will work with your counselor to establish goals and a treatment plan for your counseling sessions.

Our counselors are licensed and trained in a variety of therapies including Dialectical Behavioral Therapy, Person-centered Therapy, Cognitive Behavioral Therapy, Cognitive Processing Therapy, and more.

Couples Counseling

We provide couples counseling for you and your spouse, boyfriend/girlfriend, partner, roommate, friend, co-worker, or any other significant person in your life.

Couples counseling focuses on

improving your communication and problem-solving skills as a couple
resolving conflict in your relationship
co-parenting issues
processing difficult situations together
improving the quality of your relationship
discussing any other issues you may be facing as a couple

Your counselor will help you identify the problems you want to address and how you want to improve as a couple to establish goals for your sessions

Couples counseling may be provided in person or remotely through Zoom or Video Phone.

Family Therapy

We provide family therapy to help families build stronger relationships, improve communication, and manage conflicts.

We work with all kinds of family members including:

biological and adopted family members
parents
children
stepfamily members
grandparents
aunts, uncles, and cousins
other extended family members

Your counselor will help you identify problems or challenges, improve your communication and understanding of different family members, and help you develop skills to improve your interactions with each other.

We offer both in-person and remote sessions through Zoom or Video Phone, so you can choose what works best for your family's needs.

Group Therapy

We provide different opportunities for group therapy depending on current interests.

Group therapy is when people meet together to learn skills from the therapist(s) and receive support from each other through shared experiences.

Groups we have offered in the past include:

Dialectical Behavioral Therapy groups include emotion regulation, distress tolerance, and interpersonal effectiveness.
mindful eating group
social skills group

Services may be provided in person, remotely through Zoom, or in hybrid form.

You may ask your individual counselor or email us at any time to find out what groups are currently being offered.

Medication Management

We provide medication consultations and ongoing medication management for any of our clients who are interested.

Medications can be helpful in reducing the symptoms associated with depression, anxiety, ADHD, etc., to maximize the benefits of counseling.

You can also discuss alternative options for treatment, such as light therapy, supplements, etc., with our medication provider.

Our psychiatric nurse practitioners and psychiatrists do not sign, so we utilize ASL and Deaf interpreters or captioning for your sessions.

Location

150 North Chestnut. Rochester, NY 14604
Get Directions

Free parking is available at this location, and we are conveniently located near a bus stop.

Voice Phone: (585) 273-5050
Video Phone: (585) 286-5041
Email The Deaf Wellness Center

150 North Chestnut Building in Rochester NY