Policies

This page provides information regarding the disclaimers and notices presented by the University of Rochester Medical Center. Please carefully read our terms and conditions before using this website. By accessing or using our site, you consent to the terms and conditions. We reserve the right to change this information at any time. Therefore, we recommend that you review this Agreement regularly.

Web Accessibility

We’re continually working to make our website and other digital spaces as accessible, easy to use, and helpful as possible. Please visit the University of Rochester’s accessibility page for top resources or to share any issues or suggestions.

Patient Communications

UR Medicine uses secure and reliable communication tools to share important information related to your care. Visit our Patient Communications page to learn more about what types of messages you may receive, managing your preferences, and how we protect your privacy.

Compliance Office

The University of Rochester Medical Center Compliance Office promotes and supports a culture that builds compliance consciousness into every employee's activities. The Compliance Office website provides a variety of internal plans and policies as well as educational tools. The office is available to support individuals in their duties and responsibilities. Payer guidelines, policies, and regulations are also available through the website.

Community

The University of Rochester Medical Center is committed to fostering a dynamic and welcoming environment. Bringing our institution’s vision to fruition requires an ongoing commitment to ensuring a welcoming and supportive environment for everyone within our community. The Office of University Engagement and Enrichment works to cultivate a culture of excellence at both our School of Medicine and Dentistry and overall Medical Center.

Certificate of Need (CON)

New York's Certificate of Need (CON) process governs establishment, construction, renovation, and major medical equipment acquisitions of health care facilities, such as hospitals, nursing homes, home care agencies, and diagnostic and treatment centers.

The objectives of the CON process are to promote delivery of high-quality health care and ensure that services are aligned with community need. CON provides the Department of Health oversight in limiting investment in duplicate beds, services, and medical equipment which, in turn, limits associated health care costs.

UR Medicine CON Application

Health Equity Impact Assessment (HEIA)

A Health Equity Impact Assessment (HEIA) must be filed with a Certificate of Need (CON) application for construction or substantial reduction of a hospital or health related service.

The purpose of the HEIA is to understand health equity impacts of a specific project as it relates to groups that are medically underserved. This is to ensure community input and assessment of barriers/factors that may contribute to mitigating health disparities are considered when a CON application is submitted.