Purchasing Parking Passes and Validation Tickets
Parking passes and validation tickets* are available at:
- Visitor Parking Office in hospital garage: Phone number is (585) 273-4226; hours are Monday through Friday, 6:00 a.m. - 11:00 p.m.; Weekends, 9:00 a.m. - 1:00 p.m.
- Parking Management Center: (585) 275-4524; hours are Monday through Friday 8:00 a.m. - 4:30 p.m.
- Automated Pay Stations: For faster service when exiting, pay stations are located in the elevator lobbies on the ground and first floors of the hospital garage. The automated pay stations in the hospital garage accept cash, credit card, or validation ticket. The exit lane machines accept credit cards and parking validation. No cash is accepted.
- Take your ticket with you when entering the hospital.
*Please note: Bone Marrow Transplant patients and parents of pediatric patients may purchase double the maximum number of validation tickets at a special rate upon presentation of SMH admission paperwork to the Cashier's Office only.