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URMC / Employee Assistance Program / News & Events / UR Medicine EAP Blog / May 2022 / You’re a Sales Representative (No Matter What You Do)

You’re a Sales Representative (No Matter What You Do)

“Every employee is a salesperson.” It’s a motto in many companies. Phrases like “Answer the phone with a smile” may sound tiresome, but delve more deeply. These are attitude adjusters. They help manage stress. Any position could, someday, somehow, come directly in contact with a customer. Most employees know this and respond accordingly, but living with a positive attitude is an acquired life skill. One distasteful or less-than-stellar customer experience is sometimes all it takes to set in motion stressful communication and a bad day, so it makes sense to put your best attitude forward. Try it for a day. You may discover that a purposeful and positive engaging style is a key to enjoying your job more.

5/9/2022

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