Design a Conflict Resolution Strategy
Want fewer, less intense, and more easily resolved conflicts? Predesign a conflict resolution strategy! EAP is here to help.
Stress Management: Dealing with Difficult People
“Dealing with difficult people” is one of the most queried topics in workplace wellness. There are 92 titles on Amazon.com that contain this phrase.
Easier Management of Difficult Customers
Difficult customers are easier to manage if you use simple typologies to understand them.