Walk-in Clinic
Hearing Aid(s)Drop-Off: To ensure that the hearing aid(s) are working properly, we will make every effort to triage /repair the hearing aid(s) and inform you within 24hrs.
Only established UR Medicine Audiology patients will be seen during walk-in hours
Clinton Woods:
2365 S. Clinton Avenue, Suite 200
Rochester, NY 14618
Monday-Friday
8:30 AM - 12:00 PM
1:30 PM - 4:00 PM
Greece:
60 Greece Center Drive, Suite 3
Rochester, NY 14612
Tuesday and Friday ONLY
8:30 AM - 12:00 PM
1:30 PM - 4:00 PM
What can I use Walk-in clinic for?
- Minor hearing aid problems
-Plugged receiver tube or wax guard
-Broken earmold tube or slim tube
-Broken or missing battery door
-Tone hook
-In-the-ear hearing aid shell repair
-Filament line replacement
-Earmold tubing change
- Aid(s) needing to be cleaned
- Supply purchase (such as)
-Batteries
-Wax filters
-Domes
-Cleaning tools
- Pick up repaired aid or drop off broken aid for repair
Concerns that need an appointment:
- Requests for re-programming
- Feedback
- Loudness adjustments
- Cochlear implant or BAHA problems
- Lost hearing aid(s)
- Fit problems
-Soreness in ear
-Hearing aid/earmold popping out
- All pairing accessories or cell phones
Do I need to be an established patient to use walk-in clinic?
Patients cannot be seen for walk-in service if they have not had a scheduled appointment with their audiologist within the past two years. However, we will examine the device(s) at the walk-in clinic only if a follow-up appointment with an audiologist is made at the same time. If this appointment is cancelled, future visits to the walk-in clinic will not be allowed.