Onboarding FAQs
Frequently Asked Questions About Onboarding
GME will host in-person orientation sessions. See the scheduled dates and times below. Trainees only need to attend ONE session based on their start date. Additional details will be provided in the GME Part 2 package. The 2024 GME orientation agenda is available to view the topics and speakers.
| In-person Sessions | Start Date | Times and locations |
|---|---|---|
| New Residents | June 16, 2025 | Check-in: 7:00 am – 8:00 am in Flaum Atrium (G-9500) Orientation: 8:00 – 10:00 am in Class of 62 AUD (G-9425) |
| New Residents and Fellows | July 1, 2025 | Check-in: 7:00 am – 8:00 am in Flaum Atrium (G-9500) Orientation: 8:00 – 10:00 am in Class of 62 AUD (G-9425) |
| New Fellows | August 1, 2025 | Check-in and Orientation: 7:00 – 10:00am in Natapow Conf. room (1-9545) |
GME delivers the onboarding packages electronically to incoming fellows and residents. See the TENTATIVE delivery dates below. GME will send an email notification to confirm the delivery date. Please contact the GME office or your program coordinator if you did NOT receive Part 1 or 2. You must complete the Part 1 requirements to receive Part 2.
| GME Packages | Trainees | TENTATIVE delivery dates: |
|---|---|---|
| Part 1 | New Fellows | FIRST WEEK OF FEBRUARY |
| Part 1 | New Residents | FIRST WEEK OF APRIL |
| Part 2 + GME contract | New Residents and Fellows | MID-MAY |
| Part 2 + GME contract | Fellows starting August 1st | FIRST WEEK OF JUNE |
You will receive instructions in Part 2 how to activate the accounts to access your URMC email, Net ID and AD username.
Current URMC medical students: This section is not included in your Part 2. You already have access to your URMC email, AD username and Net ID as student.
Your UR ID and URMC email address are provided in Part 2. Use the UR ID to activate your My Identity account. This step is required to access your URMC email account, Net ID, and AD username. For current URMC medical students, the account activation section is not included in Part 2. You already have access to these items as a student.
The Duo self-enrollment process makes it easy to register your phone or tablet and activate the Duo Mobile application so you can receive Duo requests via push notification and tap to approve and login URMC systems remotely: mobile phone, office or home phone, or tablet.
- You can pick up your ID office badge at any time AFTER you receive Part 2 to avoid long lines and activate your My Identity account.
- Hours of Operation: Monday – Friday 8am-4:30pm
- The ID Card Office is located in Room G-7009 on the Ground Floor of the Medical Center, towards the Behavioral Health end of the building. See the attached map.
- You MUST bring a photo ID (e.g. drivers license or passport).
More information is coming soon on how to apply for parking using MyURHR.
More information will be provided on how to complete the I-9 in the Part 2 onboarding package.
Trainees are paid semi-monthly. Trainees can access HRMS on their program START DATE to enroll in direct deposit to a U.S. bank, complete your W-4, NYS-104 forms and enroll in your health and dental benefits.
- June starts will receive their first pay on June 24, 2025.
- July starts will receive their first pay on July 15, 2025.
- August starts will receive their first pay on Aug. 15, 2025.
A benefits representative will speak at the GME orientations sessions and answer your questions regarding the dental and health plans. More information is also available on the Office of Total Rewards website.
View a summary of the resident and fellow benefits and how to enroll.
Insurance cards arrive about 2 weeks after employees enroll in benefits to the address you provide in HRMS. Temporary cards can be printed from the Aetna and Excellus websites after a full week of enrollment. Below are the carrier’s websites.
- Employees will need to register as a new user on the site.
- Call the carrier directly if you need assistance with registering or have any questions.
| www.aetna.com | www.excellusbcbs.com/ur |
|---|---|
| Phone: 1-877-864-4583 | Phone: 1-800-659-280 |
Your appointment is contingent upon successful completion of the Physical, Drug and Alcohol Screening, Immunizations/titers, and PPD tests. These tests must be scheduled at least 7 days before you plan to begin work.
Instructions to schedule AND forms to BRING to your appointment are provided in Part 1 of the GME onboarding package.
You have up to 90 days to complete the health assessment and drug screen before you can report to work on a unit with patients.
Contact SMH Employee Health if you have any other questions/concerns at 585-487-1000 Option 2. PLEASE identify yourself when calling as a new resident or fellow.
Before you begin work, you MUST complete the new-hire health assessment, drug screen, PPD, mask fitting, etc. It’s required ANNUALLY thereafter, you will have an update that must be completed within the first several months of each academic year, and no later than November 31.
YOU MAY PARK IN
SAUNDERS RESEARCH BUILDING VISITOR PARKING LOT #14:
Cross Crittenden Blvd. From the Mental Health & Wellness entrance, enter the sliding glass doors, walk past the front desk, and enter the door to the right.
Turn right and continue straight. Employee Health (G-6012) will be on your left.
PARKING GARAGE: Use the Hospital Drive entrance off Elmwood Avenue –
Please note the color code and level number of your parking location. From the ground floor of the parking garage, enter the main hospital and turn right, walk straight past the red elevators.
Turn left following the signs to the Post Office. Turn right at the Post Office intersection. Employee Health (G-6012) will be on your right.
Link to Maps: Directions to Employee Health
Yes. New residents and fellows will receive up to three items ordered by your program. Your program coordinator will contact you with the order details. Trainees will receive one lab coat and/or scrub set during your program orientation to confirm trainees requested the correct size. Size changes must be submitted by your program coordinator for delivery of the other items.