Important Phone Numbers

Integrity

• Data Integrity (585) 273-1902
  • Call for discrepancies or inaccuracies with your demographic information.
  • To update your demographic information (name, address, primary care physician), please contact your doctor's office.
• Integrity Hotline: integrityhotline.urmc.edu or (585) 756-8888
  • Call or submit any concerns about improper, unethical, or non-compliant activities.

Billing

For questions about your bill:

• Highland Hospital, Strong Memorial Hospital and UR Medical Faculty: (585) 758-7650 or 1-888-925-4301
• Jones Memorial Hospital, Noyes Health, St. James Hospital and Thompson Health: (585) 396-6515 or 1-833-978-8325

Compliance

For concerns about improper, unethical or non-compliant activity:

• Integrity Hotline: integrityhotline.urmc.edu or (585) 756-8888
• Thompson Health Compliance Hotline: (585) 396-6234

Patient Records

• Flaum Eye Records: (585) 273-3937
• Eastman Dental Records: (585) 275-5071
• UR Medicine Hospitals, Urgent Care and outpatient records: (585) 275-2605

Radiology

For copies of Imaging studies:

• FF Thompson Hospital Radiology Imaging Studies: (585) 396-6620
• Highland Hospital Radiology Imaging Studies: (585) 341-6785
• Strong Memorial Hospital Radiology Imaging Studies: (585) 273-3400