Mission
Our commitment to excellence in healthcare, with patients and their families at the heart of all we do.
Founded in 1889, Highland Hospital has a history of innovative and personalized care. The hospital is a regional leader in specialties such as bariatric surgery, total joint replacement, geriatric care, gynecologic oncology, prostate cancer treatment, women's health services, and maternity.
At Highland we are committed to providing exemplary patient· and family-centered care. As a community hospital we have the advantage of providing excellence in health care while ensuring that our patients and their families are included in all decision making.
Our affiliation with the University of Rochester Medical Center gives us access to leading edge technology, research, and resources, enhancing our ability to provide excellence in patient care. Together we confront the challenges of a changing health care environment and utilize each other's strengths to provide remarkable care for our community.
Kathleen Parrinello, President and Chief Executive Officer
Maura Snyder, Chief Operating Officer
Michael Apostolakos, M.D., Chief Medical Officer
Bilal Ahmed, M.D., Associate Medical Director
Melissa Derleth, MS, RN, NE-BC, Chief Nursing Officer
Mission
Our commitment to excellence in healthcare, with patients and their families at the heart of all we do.
Vision
To achieve the highest standard of clinical quality excellence and safety in a trusting, compassionate, and inspirational environment.
Values
The Highland Promise is our personal commitment to live the ICARE Values. Every day.
We promise our patients, co-workers, and community to always act with Integrity, Compassion, Accountability, Respect, and Excellence.
Highland is proud of the nationally recognized awards that have been bestowed on us.
Advanced Perinatal Certification
Breast Imaging
Clinical And Pathology Laboratory
Comprehensive Bariatric Center
Evarts Joint Center
Endoscopy Center
Quality Recognition
Exemplar Level
Geriatric Fracture Care Program
Core Certification
Geriatrics Fracture Center
Gynecological Oncology
Heart/Stroke Failure
Get With The Guidelines
Gold Plus
Intensive Care Unit
Level 2 Geriatric Emergency Department
Neurology
Designated Stroke Center
Nursing
Magnet Designated Hospital
Primary Care Medical Home
Highland Family Medicine
Highland Hospital Primary Care
Radiation Oncology
First hospital in Rochester to establish a health information center exclusively for women.
First hospital in Rochester to launch the Hospital Elder Life Program (HELP) for seniors at risk of delirium and other cognitive or physical difficulties.
First hospital in the region to offer the SpaceOar to prostate cancer patients, helping to reduce the side effects from radiation.
Between 1889 and today, a team of medical practitioners, dedicated personnel, and generous friends have brought us to our high standard of care.
Our volunteers are vital members of our team, and help us create a hospital that is known for excellent customer service and a hospital where caring comes first.
Highland has a long history in the community, dating back to 1889. Throughout the years we have maintained strong ties to our neighborhood and are proud for being recognized as the leading community hospital, recognized for the best outcomes in clinical quality and patient safety.
Highland Hospital FY2019 Annual Report
This unique effort, done in collaboration with the Monroe County Department of Public Health, has allowed the hospitals in Monroe County to go well beyond the basic requirements of submitting individual community health improvement plans.
Monroe County Joint Community Service Plan 2016 Progress Report
2016 Monroe County Community Health Needs Assessment
2016-2018 Monroe County Community Health Improvement Plan
2016-2018 Monroe County Community Health Improvement Plan - Executive Summary