Laboratory Service Center
Rochester
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Complex Care Center
Contact
Walk-in Only
Hours
Monday–Friday 8 a.m.−5 p.m.
Closed for Lunch 12 −1 p.m.
Labs Patient Service Center Thanksgiving Holiday Hours
All patient service centers will be CLOSED with STAT services available in observance of the Thanksgiving Holiday on Thursday, November 28. UR Medicine Labs Patient Service Centers will have limited locations and hours on Friday, November 29.See Our Closings, Delays, & Cancellations Page for More Details
Overview
Every day, UR Medicine Labs serves thousands of patients from across the U.S. and beyond. It’s the largest medical lab in western New York, performing over 10 million patient tests a year.
UR Medicine Labs is part of the University of Rochester Medical Center—the only academic medical center in the area. As a result, we have the largest range of tests. We also have the area’s top specialists in pathology, so your doctor can rely on their expertise for answers to any questions.
Patient & Visitor Information
Waiting Rooms and e-Check-in
Visitors will notice that we have increased waiting room capacity at our patient service centers. Patients will still be asked to use our self-check-in process using their smartphone, or an iPad provided inside the entrance. After checking in, all visitors will have the option to either wait in the waiting room (masked) or wait in their vehicle until they are called in the order that they checked in. If you are unable to check in electronically, staff will assist you.
Services
- Blood draws
- Specimen drop-off
Specific Test Information
Appointment Information
This is a walk-in location only. We operate on a first-come, first-served basis.
Need to schedule your lab appointment? Our Brighton location at 2400 S. Clinton Avenue accepts appointments. Please call Client Services at (585) 758-0510 option #3 to schedule your appointment.