Contact
Charles Francis Courtsal, M.D.
View Contact & SchedulingLocations
Clinton Crossings, Building H
2400 South Clinton Avenue, Suite 230
Rochester, NY 14618
About Me
Dr. Courtsal is currently board certified in Internal Medicine and became a Fellow of the American College of Physicians in 2004. Since 1988, he has been an active member of the teaching staff of the University of Rochester and currently serves as an Associate Professor of Clinical Medicine.
His professional memberships include the American College of Physicians, the Monroe County Medical Society and Physicians for Social Responsibility. His civic activities include leadership positions in the Newport Yacht Club and the First Universalist Church of Rochester.
Certified Specialties
Internal Medicine - American Board of Internal Medicine
Faculty Appointments
Professor of Clinical Medicine (Part-Time) - Department of Medicine, Primary Care Physicians (SMD)
Credentials
Residency & Fellowship
Residency, Internal Medicine, University of Rochester Medical Center. 1990 - 1992
Internship, Internal Medicine, University of Rochester Medical Center. 1989 - 1990
Education
MD | University of Rochester School of Medicine/Dentistry (USA). 1989
Awards
Phi Beta Kappa - Oberlin College 1989
Ratings & Comments
At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.
Ratings
During this visit, did this provider spend enough time with you?
During this visit, did this provider show respect for what you had to say?
During this visit did this provider give you easy to understand information about these health questions or concerns?
During this visit, did this provider listen carefully to you?
During this visit, did this provider explain things in a way that was easy to understand?
Patient Comments
As previously described I feel I'm benefiting from the exercises I've been given
Aug 24, 2024
Dr. Courtsal is an outstanding primary Dr, very attentive, quickly responsive in My Chart, considerate, professional and reliable. Thank you for years of support.
Aug 03, 2024
Dr. Courtsal is an excellent Doctor and I can always count on him to be helpful and caring about any concerns that I may have
Aug 02, 2024
I love Dr Courtsal.
Aug 01, 2024
I was greeted personally by Dr Courtsal
Jul 23, 2024
Always excellent experience,
Jul 01, 2024
Very professional and friendly
Jul 01, 2024
Always very thorough and enjoyable.
Jun 30, 2024
Charlie Courtsal is wonderful; thorough, knowledgeable, personable. Couldn't ask for more.
Jun 30, 2024
Always a great rexperince with my primary doctor
Jun 26, 2024
Dr. Courtsal as always gave me thorough and well explained advice on my medical issues
Jun 18, 2024
URMC should use Dr Courtsal as role model that other URMC offices should follow.
Jun 16, 2024
It was excellent as usual.
Jun 16, 2024
Dr. Courtsal and nurse Misty are the best.
Jun 16, 2024
Did not feel rushed, good interaction with questions and time for discussion.
Jun 14, 2024
Dr. Courtsal is very solid, caring and cognizant of my feelings & concerns. He's the best Doctor I've ever had.
Jun 10, 2024
All good!
Jun 02, 2024
Thank you, Dr. Courtsal, for listening to my concerns and ordering the tests that found my tumor. I'm ready to tackle this crazy journey now.
May 25, 2024
Dr. Courtsal is ALWAYS the best.
May 25, 2024
Dr. Courtsal is always attentive, concerned and willing to spend the time needed to ensure his patients are getting the care they need. He is willing to offer OTC advice as well. Best doctor around
May 25, 2024
Don't let him retire. He is fantastic. He always makes me feel good about whatever care I am receiving
May 20, 2024
Dr Charles Courtsal is amazing !!
May 16, 2024
Dr. Courtsal always takes care of my concerns. His staff are wonderful just like he is.
May 12, 2024
Dr. Courtsal and his staff are wonderful and caring.
May 12, 2024
I feel like my Dr and I have very helpful "discussions" in regards to my health. He frequently is open to homeopathic,/herbal ideas for my PsA and pain, as Rx drugs don't work as well for me.
May 12, 2024
Keep up the good work
May 12, 2024
Dr always listens to all my concerns
May 12, 2024
Dr Courtsal is the greatest !
May 10, 2024
Every Dr. That I have seen within UMRC has been very kind. Dr. Courtsal is the only Dr. That I can count on when it comes to not having to wait to be seen.
May 08, 2024
He is the best!
May 08, 2024
Wonderful, as usual
May 08, 2024
Dr Courtsal is the best doctor I've ever known.
May 08, 2024
Very good
May 05, 2024
I feel very comfortable talking with him about my health concerns
May 03, 2024
Dr Courtsal and his staff all have great "Bedside Manner" and I truly feel they care about my health
Apr 29, 2024
I will be so sad when Dr Courtsal retires. I truly hope another dr [...] will care for me in the amazing way that he has
Apr 29, 2024
Every person I encountered was friendly and helpful !
Apr 26, 2024
Dr Courtsal is Top Shelf !!!
Apr 26, 2024
O will say when I message Dr. Courtsal on my chart his response is within hrs.
Apr 22, 2024
[...] I'm very satisfied.
Apr 22, 2024
I've never had a bad experience with Dr. Courtsal. He's a good listener & I never feel rushed.
Apr 22, 2024
Treated very well with respect and make sure that I understand what there is to know about my health
Apr 21, 2024
Very well made me feel very comfortable and made me feel that they really care about my health
Apr 21, 2024
[...] Everything was well done
Apr 21, 2024
Good
Apr 11, 2024
I've been with Dr Courtsal for many years. He is an incredible Doctor Who listens to everything you have to say. He is always looking out for the best interest of his patients
Apr 07, 2024
It's been good so dar.
Apr 07, 2024
Dr. Courtsal really does listen well.
Apr 07, 2024
Always listening and courteous. Goes over all my list of concerns thoroughly
Apr 03, 2024
Dr. Courtsal is an excellent PCP. I feel lucky to have him on my health care team.
Mar 31, 2024
As I mentioned my previous answer, I am extremely happy to have Dr. Courtsal as my doctor and feel very fortunate that he was willing to take me on as a patient.
Mar 24, 2024
Dr. Courtsal is the best doctor I ever had. He's extremely responsive to any health problems I have, and I have complete confidence in his judgement as to any medical issue that comes up.
Mar 24, 2024
Dr Charles Courtsal is the best !!!
Mar 24, 2024
Dr Charles Courtsal is the best !!!
Mar 24, 2024
Dr Charles Courtsal is the best !!!
Mar 24, 2024
I love Dr Courtsal. He is the best doctor ever.
Mar 24, 2024
Dr. Courtsal always covers any concerns I have.
Mar 15, 2024
He listens!
Mar 14, 2024
Dr. Courtsal is the best PCP I've ever seen. He always diagnoses and provides correct treatment of my malady.
Mar 12, 2024
[...]. Everything is very good
Mar 09, 2024
Very good
Mar 09, 2024
Please use the Olsan Medical Group as a model for the rest of the URMC doctors.
Mar 07, 2024
Dr Courtsal is the best! He is very interested in what his patient has to say. If URMC used his office as a model for the rest of URMC doctors, URMC would it have half the complaints they receive. The office staff are always very friendly and efficient also.
Mar 07, 2024
[...]. My experience has always been great.
Mar 07, 2024
Dr Courtsal is the best!
Feb 28, 2024
I always feel that I am part of the team, not just the patient being told what to do.
Feb 19, 2024
MyChart makes it very easy to communicate and Dr. Courtsal is very diligent in answering.
Feb 19, 2024
Dr. Charles Courtsal and his entire staff have been terrific!
Feb 19, 2024
Dr. Courtsal is by far the best doctor I've ever had. I'm grateful he's my doctor.
Feb 17, 2024
Dr. Courtsal is very attentive and takes everything you say into consideration to create the best possible care plan for you. I have been happily seeing Dr. Courtsal for 25 years and will continue to until he is no longer seeing patients.
Feb 11, 2024
[...] I've never had a complaint about this office.
Feb 11, 2024
Dr. Courtsal is wonderful.
Feb 06, 2024
We work as a team on my health issues and resolutions
Feb 02, 2024
Kind considerate always.
Jan 26, 2024
Dr Courtsal is thorough, knowledgeable and attentive
Dec 24, 2023
Dr. Charles Courtsal goes above and beyond for his patients.
Dec 20, 2023
Dr. Courtsal is extremely knowledgeable ,so patient, easy to understand, courteous, respectful, and truly appreciates the fact that my stomach is so so sentative to any medications or even vitamins.
Dec 18, 2023
Dr. Courtsal is the best!
Dec 18, 2023
Very pleased with my check-up with Dr Charles Courtsal
Dec 16, 2023
Satisfied
Dec 16, 2023
Satisfied
Dec 16, 2023
Fantastic Dr. That is always thorough in regards to running tests to help diagnose.
Dec 16, 2023
Provider was very flexible re: visit purpose.
Dec 14, 2023
Would like to have known that my urinalysis indicated renal failure and what was eventual outcome to expect.
Dec 12, 2023
I feel lucky to be in a good practice like Olsan Medical Group
Dec 11, 2023
Dr. Courtsal is an excellent primary care provider. He is always interested in my current state of health
Dec 11, 2023
Dr. Courtsal is very compassionate and caring. I am very lucky to have him.
Dec 11, 2023
Dr. Courstal Is an excellent doctor very kind. Understands my medical issues.
Dec 11, 2023
Good. Been with him for forty years
Dec 11, 2023
I usually have a list of questions and or concerns. Dr Courtsal answers my questions and supports my interest in a healthy life style.
Dec 11, 2023
Long term relationship with my doctor. Always excellent, thorough, and enjoyable.
Dec 11, 2023
Dr. Courtsal and his staff always demonstrate the ICARE values
Dec 10, 2023
I always feel satisfied with my care after visiting my PCP
Dec 07, 2023
Dr. Courtsal is the best he listens and answers questions and answer follow up questions when I message him.
Dec 06, 2023
Dr. Courtsal is very understanding and caring.
Dec 06, 2023
Dr. Courtsal, always respectful, listens attentively. Shows concern about my well being. Very understanding.
Nov 03, 2023
Dr. Courtsal is amazing! He always listens to concerns and is available to encourage better health habits.
Oct 16, 2023
The doctor alway listens to my concerns. He is caring and compassionate.
Oct 05, 2023
I have had excellent results with MY Chart. Several text conversations with PCP
Sep 24, 2023
Excellent doctor.
Sep 24, 2023
Could not be more pleased with Services provided.
Sep 23, 2023
Outstanding care from Dr. Courtsal for many years!
Sep 23, 2023
Dr. Courtsal is the best doctor and I feel fortunate to have been under his care for decades.
Sep 22, 2023
[...]. I love my doc - I've been with him for about 27 years
Sep 21, 2023
He is always very thoughtful and concerned about my health and any questions or concerns that I may have at that time. I feel confident when I see him that I am getting the best care possible.
Sep 18, 2023
Other doctor offices could learn from this practice.
Sep 18, 2023
I love this office and its staff. They are friendly, efficient and I never have to wait a long time to see the doctor. Always on time for my appointment. I would not change a thing.
Sep 18, 2023
Dr Charles Courtsal he always comes to an appointment with a list of things we need to talk about. He personally called me the day before my scheduled appointment to let me know I had an infection and he sent a RX to my pharmacy. I find him to always be calm and always shows that he cares about me.
Sep 18, 2023
I could not ask for a better doctor than Dr. Courtsal.
Sep 17, 2023
Dr Courtsal I don't know what I would do without him he is one of best providers I have ever had
Sep 16, 2023
Dr. Courtsal is the best!!
Sep 13, 2023
[...] he was clearly caring, but needed to make referrals. Within what he could do (such as prescribing material for hypothyroid) he was 100% great.
Sep 06, 2023
I like the doctor because he knows me
Sep 03, 2023
Dr Courtsal always makes me feel like I am involved in all medical decisions regarding my care and makes me feel positive about my abilities.
Aug 27, 2023
Michele and Dr Courtsal were very professional and friendly.
Aug 27, 2023
Dr. Courtsal is an excellent, caring physician!
Aug 22, 2023
Dr Courtsal love him had him since I was 21
Aug 18, 2023
Good.
Aug 15, 2023
Dr. Courtsal is an excellent PC dr.
Aug 14, 2023
All were excellent
Aug 14, 2023
Wonderful, knowledgeable doctor. Staff is always good & pleasant to deal with.
Aug 11, 2023
I have been a patient of Dr. Courtsal for many years. He is always professional, caring and informative.
Aug 11, 2023
Always a pleasure to see Dr. Courtsal and his team.
Aug 11, 2023
Dr. Courtsal is always friendly, thorough and clear in his questions and recommendations
Jul 23, 2023
[...], I'm very satisfied.
Jul 23, 2023
I have been going to Dr Courtsal for over 25 years, he has always been caring, understanding and above all he listens. I think he is the best dr I have ever been to and am so happy that he is always there for me.
Jul 23, 2023
He is excellent.
Jul 21, 2023
He is very helpful in working with my other drs
Jul 19, 2023
Dr. Courtsal is a godsend. I would be lost without him.
Jul 16, 2023
I always have a great care from my provider.
Jul 16, 2023
Caring
Jul 15, 2023
Excellent.
Jul 13, 2023
Dr Courtsal is always a step above in providing care, my diabetes is a challenge, and he's a big help in keeping it very controlled
Jul 12, 2023
It was a good experience overall.
Jul 10, 2023
He is the most caring and thoughtful doc ever
Jul 02, 2023
Excellent Physician & care.
Jun 21, 2023
Excellent record of being pro-active and explaining.
Jun 13, 2023
Dr Courtsal always listens and understands my concerns and will offer solutios
Jun 13, 2023
Dr. Courtsal is outstanding! Great listener great follow up very timely with responses.
Jun 12, 2023
I ve always had a good experience at this office otherwise I would have found a new one
Jun 11, 2023
Dr. Courtsal is the best provider and always gives me the best care! He makes time for me when I need it, he responds to my messages on MyChart & offers the best advice to help me to feel better.
Jun 07, 2023
Our whole family sees Dr. Courtsal and we're happy to have him
Jun 07, 2023
Always knowledgeable and helpful, with a very balanced outlook. Also is forward looking to make sure I'm on schedule for immunizations, etc. Charlie is great.
May 28, 2023
Charles Courtsal is wonderful. Enjoyable, thoughtful, knowledgeable, kind, always a pleasure.
May 28, 2023
Good two way interchange on all aspects of my health and treatment possibilities. Relaxed atmosphere provided
May 24, 2023
Efficient on time office procedure. Good location
May 24, 2023
Dr. Courtsal is very caring and always listens to my concerns.
May 23, 2023
Dr Charles Courtsal is the best!!! Highly recommend to anyone!!!
May 21, 2023
Dr Courtsal is amazing
May 21, 2023
Excellent care
May 17, 2023
Best doctor ever thank god I found him
May 16, 2023
[...] I love the office
May 16, 2023
My questions were answered quickly.
May 13, 2023
I'm very pleased with my provider. He is always informed and courteous.
May 12, 2023
Dr. Courtsal has my meds balanced and managed to keep my blood pressure with in range for a very long time.
May 12, 2023
They have it just right.
May 10, 2023
Love Dr Courtsal - he has been my doctor for about 30 years. I don't know what I'll do when he retires -
May 07, 2023
Dr. Courtsal is an amazing person and the consumate professional
May 01, 2023
I wish I had gone in sooner
Apr 23, 2023
The best
Apr 23, 2023
Dr Courtsal is always very helpful and answers all my questions in a timely manner
Apr 21, 2023
I have been seeing Dr. Courtsal since the 1990's and he has always listened to me and been respectful.
Apr 16, 2023
I am always glad how effecient the office is and no long waits ever in the waiting room.
Apr 16, 2023
Dr Courtsal is best doctor I have ever had.
Apr 13, 2023
This is a great place.
Apr 07, 2023
Excellent experience
Apr 04, 2023
Dr. Courtsal always listens and has never dismissed any of my concerns. This is something I have found to be rare [...] Because Dr. Courtsal listens, we were able to identify a serious condition and take appropriate steps to remediate it.
Mar 20, 2023
Dr. Courtsal is excellent
Mar 19, 2023
Dr. Courtsal was great and very nice about answering my questions
Mar 17, 2023
Everything was fine.
Mar 16, 2023
I am lucky to have Dr. Courtsal and the Olsan medical team.
Mar 16, 2023
Dr. Courtsal is always excellent to work with. He listens, explains, and spends the time needed with you.
Mar 08, 2023
Always the best
Mar 08, 2023
Dr. Courtsal will always get a high rating from meNurse Michele is very friendly, I like her
Feb 22, 2023
Dr. Courtsal always answers my question on MyChart. I always get an answer from the doctor either morning or evening.
Feb 20, 2023
Dr. Courtsal has always on top of things been 20 yrs. I have been with Dr. Courtsal.
Feb 20, 2023
I'm very satisfied [...]
Feb 18, 2023
I always feel that I'm getting special attention when In the office which puts me at great ease.
Feb 18, 2023
Dr. Courtsal is kind and attentive. He took time to address allIf my questions and concerns. I sincerely appreciated that.
Feb 06, 2023
Dr. Courtsal is the best doctor I've ever had. I respect him and trust him with my health.in
Feb 05, 2023
[...] Dr. Chas Courtsal has been amazing internist with a great reputation on analyzing a problem & referring to the right specialist.
Jan 23, 2023
Dr. Courtsal is an awesome doctor.
Jan 19, 2023
I have known Dr, Courtsal for over 20 years.He is an ambassador for internal medicine.
Jan 09, 2023
Doctor Courtsal is very caring and genuinely takes an interest in my medical well being. I couldn't ask for a better doctor.
Jan 08, 2023
I would like to say that I completely "love" and respect Dr. Courtsal. He is a very caring, patient and smart man!!
Dec 27, 2022
Dr Courtsal is truly the best primary care dr there is!
Dec 27, 2022
Everything is good as it is
Dec 25, 2022
DrCourtsal He always is theree to help when I have a problem
Dec 25, 2022
Dr. Courtsal is a good listener, he provides help and comfort for my questions and grower concerns about aging and caring for myself and aging husband.
Dec 19, 2022
I have always found Dr. Courtsal to be proactive and caring about my health.
Dec 15, 2022
Dr. Courtsal is very kind, understanding, and patient. He spends time with me and explains things clearly.
Dec 14, 2022
Dr. Courtsal has been my doctor for many years. In fact, he's my Dad's doctor, sisters, uncle, cousins... The list goes on. I couldn't imagine a better provider. I would refer anyone to him and thank him for always going above and beyond to oversee my health.
Dec 11, 2022
[...] all was good
Dec 05, 2022
Dr. Charles Courtsal; always kind, considerate, patient and informative
Dec 05, 2022
I have been seeing Dr. Courtsal since around 1995 and have always been able to talk to him about anything. And he listens.
Nov 13, 2022
Dr. Courtsal is such a good doctor. He always helps me. In the questions, my response to phone calls were actually done on My Chart. I rarely call the office anymore.
Nov 10, 2022
DR. COURTSAL IS THE BEST PRIMARY DOCTOR I HAVE EVER HAD
Nov 09, 2022
Dr. Courtsal was very concerned with my health.
Oct 23, 2022
Dr. Charles Courtsal, he is an excellent dr, always interested in me, my family, and concerns I am having. .he is a very positive doctor, and the Uof R should be greatful for his service.
Oct 17, 2022
Dr. Charles Courtsal. Everyone at Highland Hospital where I go for emergency seems to know him and speaks very high!y of him. He's been my doctor for over 10 years and I don't want to see anyone else.
Oct 16, 2022
Dr. Charles Courtsal is superb
Oct 12, 2022
Excellent care.
Oct 10, 2022
Everything is good.
Oct 04, 2022
I always receive good care from the nursing staff and Dr. Courtsal
Oct 02, 2022
I am happy with things as they are.
Sep 21, 2022
Dr. Courtsal is wonderful! Great memory, comes in with a list of items to discuss, answers my questions and concerns, responds to MyChart messages, great follow up, etc.
Sep 15, 2022
Dr. Courtsal - Outstanding as always!
Sep 15, 2022
Dr. Courtsal is certainly an asset to URMC and should be recognized for his for his service and care for patients.
Sep 09, 2022
The Olsan Medical Group is the model office that all URMC offices should follow. The waiting room is never overcrowded and the wait time to see the doctor is usually about five minutes for Dr. Courtsal. The staff is very knowledgeable and friendly.
Sep 09, 2022
I trust my Doctor he has been very good to me over the last 30 years
Sep 02, 2022
Dr. Charles Courtsal he is the only I care to see.
Sep 01, 2022
[...] Dr. Courtsal is wonderful. The people in the office are beyond wonderful. Smart, scrupulous in their work, and wonderfully down there on the ground human.
Aug 31, 2022
[...]. Everything was great as usual.
Aug 25, 2022
Dr Charles Courtsal is amazing !!! Best doctor ever !!!
Aug 24, 2022
Dr. Courtsal is amazing. I haven't seen a doctor in over a decade, and probably wouldn't have gone at all if he hadn't taken me as a patient. He is patient & tolerant of my viewpoint. Very respect. Whatever you pay him, it's not enough.
Aug 24, 2022
[...], very satisfied with my doctor and his office.
Aug 21, 2022
I have no complaints
Aug 21, 2022
Dr. Courtsal is the exemplary model every doctor should aspire to!
Aug 19, 2022
All good!
Aug 17, 2022
Charles Courtsal is a wonderful doctor. Caring, concerned, collegial and smart.
Aug 17, 2022
Great as is
Aug 13, 2022
I have been seeing Dr, Courtsal for 27 years and he has always been respectful and helpful.
Aug 11, 2022
My doctor cortsal has always been courteous informative and shows concern for my welfare I would certainly recommend this office
Aug 06, 2022
Dr. Courtsal is always prepared for my appointments and has great empathy as well.
Jul 28, 2022
Dr. Courtsal is a wonderful doctor. He is intelligent, responsive, through, kind and professional. I highly recomment him (and have to my family & friends). The world needs more doctors like Dr. Courtsal. I am so fortunate to have him as my primary care physician.
Jul 27, 2022
The nurse that checked me into the room was extremely nice and friendly. I didn't get her name but I wish I had, she was awesome!Dr. Courtsal has been our family's doctor for many years & we're happy to have him, he's great!!
Jul 23, 2022
Dr. Courtsal of course. And the entire staff, nurses, aides, the entire bunch at Strong Hospital. Given the character of the age we live in, to run into such a fine, competent, pleasant, hardworking group of people lifts the spirit - and that also is curative.
Jul 13, 2022
Dr. Courtsal is worth driving to & from [...]
Jun 28, 2022
Dr. Courtsal always has the answers to my health issues.
Jun 26, 2022
Charles Courtsal is the best!
Jun 15, 2022
Everything was great
Jun 11, 2022
Dr Charles Courtsal ..he's knowledgeable and can communicate in language I understand. He's caring and if I have any questions about a health related issue I can write him on my chart and he gets right back to me. He's a terrific doctor.
Jun 06, 2022
Dr. Charles Courtsal - simply the best. Very caring and helpful.
Jun 05, 2022
[...] Dr. Courtsal has been my dr for over 25 years, he knows me, my meds and my health issues. So happy he is my dr.
May 25, 2022
[...] Experience was excellent.
May 19, 2022
Dr. Courtsal is on top of all my issues.
May 19, 2022
Dr. Charles Courtsal is the best doctor! His staff members are great and they help to make the visit very comfortable.
May 18, 2022
Dr. Courtsal came to the waiting room to greet me dr. explained my symptoms and treatment dr. showed genuine concern for my health.
Apr 14, 2022
[...] it was overall a positive experience
Mar 23, 2022
Doc Courtsal has always been excellent.
Mar 16, 2022
I have always felt comfortable and confident under this doctor's care - as much so with telemedicine as with in-clinic care.
Mar 13, 2022
It was just as expected. No improvement needed.
Mar 06, 2022
Excellent Physician & Practice.
Mar 04, 2022
Great experience!!
Mar 03, 2022
Doctor Charles Courtsal is a wonderful doctor.
Mar 02, 2022
I never have any problems with my experiences at this office
Feb 26, 2022
Dr Courtsal is an excellent doctor who listens and understands me and my problems.
Feb 26, 2022
Make my total body works well to my needs.
Feb 24, 2022
I have been with Dr. Courtsal for over 30 years. He has never been rude or inconsiderate. He is always attentive to my needs.
Feb 09, 2022