William A. Vaules, M.D.

These people are the best. They treat me like family. Always comfortable when I go see them for all my medical issues.

Jul 05, 2024

Always feel like we're treating whatever issue I went to see them together and moving forward to fix it.

Jul 05, 2024

No complaints ; just keep up the excellent service.

Jul 05, 2024

Everything was great, for care received, to time spent waiting, and the efficiency of the appointment

Jul 02, 2024

Excellent provider and great office staff

Jun 30, 2024

Dr. Vaules is a terrific PCP.

Jun 30, 2024

Dr. Vaules is an excellent care provider who combines great technical prowess with considerate and thoughtful personal interaction.

Jun 29, 2024

Great

Jun 29, 2024

Dr Vaules. Wonderful

Jun 29, 2024

The doctor listened to my concerns, reviewed my medical history, gave me valuable information and ordered blood and urine tests. He welcomed me to the practice and followed up on the lab tests within 24 hours of receiving the results. His kind attention to my concerns is greatly appreciated.

Jun 29, 2024

I always have a good experience.

Jun 29, 2024

Dr. Vaules is terrific- I feel very lucky to have him as my primary physician. I have a lot of confidence in his skills.

Jun 22, 2024

[...] I'm very happy with this office

Jun 22, 2024

He always, listens and explains well. So I can understand.

Jun 22, 2024

All care & services during this visit was professional & exceptional.

Jun 22, 2024

Very good experience

Jun 14, 2024

[...] This experience was very successful all

Jun 14, 2024

Superb Care. No recommendations for improvement.

Jun 09, 2024

Dr Vaules is an excellent doctor

Jun 06, 2024

Excellent doctor

Jun 06, 2024

This was satisfying this time. There are other times when I'm not sure the provider always has my health care in mind.

May 31, 2024

Dr. Vaules is amazing! He's very personable, truly cares about his patients, and does a fantastic job explaining things to me in simple terms and giving me his honest opinions while also fully respecting my autonomy. Every time I visit Dr. Vaules, I leave feeling confident that the right decisions were made and that I'm in great hands.

May 27, 2024

Very happy with Dr Vaules and his staff!!

May 26, 2024

Excellent care

May 26, 2024

Dr. Vaules is always a good listener and takes my views into account.

May 26, 2024

[...] Everyone was very helpful from the time I arrived at the office and I was given good help--thanks

May 24, 2024

I was very pleased to get to see a Dr. In a very short time that I had called the office. The Dr. Was very professional and very helpful.

May 24, 2024

Mostly good. I know things are difficult in the medical industry especially since covid. I experience the same thing at my job (childcare). Just feel that meetings are slightly rushed. But again, I understand, it just makes me worry that I might not be getting the attention I might need.

May 20, 2024

Dr. Vaules has provided excellent health care for me for many years. I feel very blessed to have him as part of my medical team.

May 20, 2024

Dr. Vaules is an excellent physician. He listens to my concerns and explains any questions I may have. He never rushes me. He always reviews my records before entering the room. He has great bedside manners.

May 14, 2024

Vaules has been my PCP for 20+ years, and has always been outstanding.

May 14, 2024

Always takes time to listen to me and help me make good heath care choices. [...]

May 10, 2024

Continue with building a personal relationship as well as a professional relationship with their patients, as for me that is of upmost importance.

May 09, 2024

I have been a patient with Panorama Internal Medicine for almost 40 years. I was a patient of Dr. Joel Shamaskin for 30 years and then upon his unfortunate early retirement I was transferred to Dr. William Vaules and I have been with him for almost 8 years. I have found continuity of care as well as compassionate and understanding with both of these doctors and their staff. Those for me make a doctor's practice the one where I want to receive my medical care for life. In addition the personal relationships formed with doctors and staff is top notch. Very satisfied with my medical care.

May 09, 2024

It couldn't have been better!!!

May 09, 2024

I have had significant cardiac issues that may be life altering and Dr. Vaules took the time to see me on his lunch hour total review of my health issues and explained emphatically what I need to do & explain my options going forward. Our time together gave me options to consider & invaluable. He is any important part of my health care team.

May 09, 2024

I have seen my Dr. For years and he's a great Dr.

May 05, 2024

I have been a patient of Dr. William Vaules for many years. I highly recommend him.

May 03, 2024

Always listening. Sets up care based on my needs.

May 03, 2024

Dr. Vaules has treated me well for many years.

May 01, 2024

My care team is great in explaining the medications I am taking, what they do and how they should impact my blood test results. With their insight, I know what their expectations are for me and the medications I am taking.

Apr 29, 2024

[...] I am very pleased with my care team

Apr 29, 2024

Dr Vaules and team are top notch and always go above and beyond!

Apr 29, 2024

Very satisfied

Apr 28, 2024

Very caring & attentive

Apr 28, 2024

Very pleased

Apr 27, 2024

In general Dr. Vaules has been very good In taking care and listening to my health concerns and I am fully satisfied with his services,

Apr 18, 2024

Excellent practice

Apr 13, 2024

Saved my life by diagnosing blood clots in my lungs and sending me for a scan when I had back pain problems following shoulder surgery about 10 years ago.

Apr 08, 2024

Can't imagine a better care provider than Dr. Vaules in terms of knowledge, caring, diagnostic capability, and commitment.

Apr 08, 2024

Keep doing an excellent job

Apr 04, 2024

Dr. Vaules is the best. Would love if my wife could be one of his patients also.

Apr 02, 2024

I was so concerned over a post-operation blood test result from another physician that I hadn't been sleeping well. Dr Vaules kindly explained that I had misinterpreted the results and that all was well.

Mar 22, 2024

Dr Vaules is a wonderful doctor who listens to my questions and any concerns.

Mar 17, 2024

Great experience

Mar 17, 2024

[...]. Everything is wonderful.

Mar 14, 2024

All are very helpful.

Mar 14, 2024

Appt was for wellness check, but he addressed an illness concern as well

Mar 14, 2024

Only good and I trust him implicitly.

Mar 13, 2024

He is smart, trustworthy,excellent

Mar 13, 2024

Dr. Vaules and his staff are always great. I've been a patient for quite a few years and have never had a bad experience.

Mar 12, 2024

Dr. Vaules is exceptional!

Mar 07, 2024

My appt. was routine for controlled substance for chronic pain - back rt. leg. [...] Dr. Vaules does not discuss these issues, but provides a low dose of Oxycodone for the pain. I have been consistent on my dose for 10 years & it still effective. (5mg - up to 6 pills per day). I am in constant pain, but, after trying many drugs, PT etc., this medication is effective in, taking the intensity down so I can be self-sufficient. That was the purpose of the visit - He reviewed recent blood work ordered by Dr. Qazi - and I'm so very sad about his passing - he was 'old style' AND DRS. NEEDS TO GET BACK TO THIS APPROACH IN MEDICINE! [...] I'm nearly 81 years old. Learning curve is excellent! PAIN is my constant companion. So it packs a bag for travel to see my kids & grandchildren scatter all over the US!

Feb 26, 2024

I am very lucky to have Dr Vaules and his team caring for me!

Feb 25, 2024

Dr Vaules and his team went above and beyond to accommodate my concerns and diagnosed correctly before CT Scan! I was very impressed with the care I received.

Feb 25, 2024

I'm totally happy

Feb 20, 2024

I'm very pleased with Dr. William Vaules attention to my Issues.......

Feb 17, 2024

Listened and explained very clearly.

Feb 15, 2024

This was a regular diabetic check up. It is always very good care.

Feb 13, 2024

Very satisfied with this care provide and relationships with the office

Feb 13, 2024

[...] I felt respected, listened to, & heard. I felt we had a good dialogue/discussion about tests/shots that were recommended/needed/over-due for, & information/choices about where & when I could have tests/procedures done. Example: shots/vaccines could get in office or at my Pharmacy.

Feb 09, 2024

Everyone is always nice there. Front Reception, Kim the Nurse, Dr Vaules, check-out desk ; there was someone new being trained, & both women were warm, & caring!

Feb 09, 2024

Dr Vaules always listens and is helpful in explaining treatment.

Feb 09, 2024

Dr Vaules and the front desk receptionist provided great service.

Feb 09, 2024

Dr. Vaules understands how I feel about taken certain medications.

Feb 08, 2024

I am always treated with respect.

Feb 08, 2024

Plan carefully explained. An opportunity for me to ask questions and make choices in my treatment.

Feb 04, 2024

Dr Vaules is always kind, caring and thorough. He always explains the science behind his plan. I never feel rushed.

Feb 04, 2024

This provider is not my PCP but was absolutely wonderful. He researched my chart before coming in and was very attentive to my concerns.

Feb 03, 2024

Although I've been a patient with this group for along time, I think that the doctor has gotten to comfortable with me as his patient and hasn't looked at the big picture with my age, I don't think he is schooled in dealing with senior citizens. [...] I've looking to find another doctor because of this.

Jan 31, 2024

Very impressed. And I thank you all.

Jan 29, 2024

Wonderful experience. Dr. Vaules was outstanding. He is incredibly smart, very humorous and very adept at explaining the background and supporting statistics for each of the various blood test parameters and their relevance for my age group. He gave me numerous suggestions for self-monitoring and recommended (but optional) tests and/or diagnostic procedures that are available should concerns arise. I am very appreciative that he emphasized that while many things are recommended, it Is ultimately up to me to do the risk/benefit analysis and to this end he provided statistics for pros and cons and did so from memory, which impressed be to no end. I also appreciated the amount of time he spent with me, the fact that he actively listened and asked follow up questions as well as my opinion. At no time did I feel like he was in a hurry or distracted by needing to be to his next appointment.I would also like to commend the entire staff who made me feel welcome on this my first visit. The receptionist, nurse practitioners and other staff were cheerful, helpful and competent.

Jan 29, 2024

(can't recall all the names, but I'll give It a shot) Dr. Vaules, Receptionist (Helina?), Nurse/PA (Kelly?), and check-out desk maven (ugh can't recall) all were fantastic.

Jan 29, 2024

I feel like the care I get fr Dr Vaules is the best.

Jan 26, 2024

Dr Vaules: always respectful, extremely knowledgeable, I hold his opinions and expertise in the highest regard.

Jan 20, 2024

Can't speak highly enough of Dr Vaules and Panorama Internal Medicine: my husband and I both feel very blessed to be in the care of this branch of UR!

Jan 20, 2024

Dr Vaules has exceptional bedside manners, he is efficient, kind, and extremely knowledgeable. U of R should be very proud to have this doctor on their team. He is a huge cut above any other doctor I have ever been treated by [...].

Jan 20, 2024

I have difficult to understand, diagnose, and treat illnesses. I know my doctor is frustrated, but on my most recent visit he came into the room and said something to the effect-"So why are you here now?" He was abrupt and did not smile. He made me feel bad. I don't see him that often. Frankly over the last year I've considered changing doctors. But I'm 75 and I've been with him for over 20 years.

Jan 17, 2024

Dr Vaules is very knowledgeable and willing to listen.

Jan 11, 2024

Dr. Vaules is great.

Jan 11, 2024

Dr. Vaules has been our families PCP for years. He is attentive to our medical needs over the years now that my wife and I are senior citizens with more complex issues. Wonderful, detailed and responsive care. He should be a Clinical Professor.

Jan 09, 2024

Dr Vaules spent time discussing my current stays of multiple chronic diseases and together we made decisions that work for me and agreed upon changes, timelines and things the work or don't work for me as a person where i'm at right now. I so appreciate that quality of shared decision making. He did also take more time than he probably was scheduled for and I also appreciate his attention to my issues vs hurrying out to the next patient . It makes the visit welcoming and more personal.

Jan 07, 2024

Dr. Vaules is the best.

Dec 26, 2023

Dr. Vaules always spends the time to handle my multiple medical issues and solve the problems.

Dec 17, 2023

Very. Helpful.

Dec 17, 2023

He treats me like I have a brain!

Dec 15, 2023

Dr. Vaules, Kim and Angie all are great at what they do.

Dec 15, 2023

Very Courteous

Dec 14, 2023

He is the best

Dec 13, 2023

Dr. Vaules is always there when I need him. He offers suggestions and always listens to my ideas. He always follows up. I would NOT go to another physician.

Dec 11, 2023

Dr. Vaules is always clear and articulate about me as a person.

Dec 11, 2023

Dr. Vaules has been my Doctor for many years and is well aware of my medical issues. Therefore good conversation concerning my issues are explained with detail.

Dec 11, 2023

Dr. Vaules' conversational skills are extraordinary. My appointments feel more like conversations with a respected friend.

Dec 11, 2023

I never feel rushed when seeing Dr Vaules. He is very thorough and ensures he has answered any of my concerns. I appreciate his concern for my mental health as well as physical.

Dec 10, 2023

I feel very confident in my PCP

Dec 07, 2023

Dr. Vaules is great

Dec 07, 2023

Dr. Vaules is a great Dr. He is always prompt and informative. He doesn't rush or skip asking if I have any questions.

Dec 07, 2023

I don't always feel he is a tuned to the issues of senior citizens. [...] I don't always feel my health care is a priority to the provider.

Dec 07, 2023

Dr. Vaules is the best!! He Is:1. Good listener2. Compassionate 3. Extremely knowledgeable 4. Follows up5. Responds to emails quickly 6. Reviews my records before he sees me7. Great bedside manner

Dec 07, 2023

Dr Vaules and his staff has always been very caring and respectful.

Dec 07, 2023

I'm very pleased with my experiences with Dr. William Values. [...].

Dec 06, 2023

Always solid - professional, caring, knowledgeable

Dec 06, 2023

Dr. Vaules is great

Dec 06, 2023

Keep doing what you are doing.

Dec 06, 2023

Dr. Vaules is the best Primary Care physician I have ever had.

Dec 06, 2023

Keep doing what they are doing. Being responsive and providing state of the art care.

Dec 06, 2023

Always thoughtful. Outstanding Diagnostician. Great Personality.

Dec 06, 2023

I feel so fortunate to have Dr Vaules as my Primary Care Physician. His knowledge and patient treatment is beyond compare. He listens carefully and provides treatment and solutions that are realistic and easy to understand. He is always prepared to review any issues I may have had and make adjustments if necessary. He is the best!

Oct 05, 2023

My experience was as expected no changes needed.

Oct 05, 2023

Dr. Vaules is GREAT!!!!!

Oct 05, 2023

Dr. Vaules is an excellent listener & considers my viewpoints in decisions.

Sep 25, 2023

I am always pleasantly surprised at how prepared Dr. Vaules is for my visit. You don't see this every where.

Sep 20, 2023

[...]. I m amazed at the care and concern they offer each patient.

Sep 20, 2023

Dr. Vaules and his staff are always responsive and considerate. I'm grateful for the care I receive.

Sep 20, 2023

Dr Vaules, Kim and Linda are always very helpful

Sep 18, 2023

Very pleased with care I'm getting with Dr. Vaules

Sep 18, 2023

I feel that Dr. Vaules went above and beyond my expectation in dealing with my issue (Covid).

Sep 18, 2023

Always knowledgeable about my current medical condition.

Sep 15, 2023

Care provider gives excellent.

Sep 15, 2023

Good

Sep 11, 2023

Dr. Vaules did a very thorough Physical examination on me and answered all my questions and his medical assistant and RN who did my EKG and administered 2 Vaccinations were very professional and pleasant.

Sep 10, 2023

Dr. Vaules is the best PCP I've had.

Sep 07, 2023

Dr. Vaules and Team Linda & Trish are fantastic. Easily accessible, quick MyChart replies and very professional!

Sep 06, 2023

I recently moved but will not change doctors because I like him so much.

Sep 05, 2023

He's the best doctor I've had.

Sep 05, 2023

Thorough

Sep 04, 2023

Dr. Vaules always listens well and explains clearly

Aug 31, 2023

Well versed on my medical history

Aug 26, 2023

Dr Vaules takes time and actually listens.

Aug 23, 2023

I had a good experience. All my concerns were addressed.

Aug 18, 2023

Dr. Vaules and the entire staff have always been helpful, courteous and forthcoming.

Aug 17, 2023

Dr. Vaules consistently is aware of my issues and we have very productive conversations about my overall health care. He is aware of other health care provider visits and brings that into the discussion.

Aug 17, 2023

Always very pleased with Dr Vaules!

Aug 15, 2023

Always had very good experiences with this office.

Aug 15, 2023

Easy to talk with.

Aug 11, 2023

Dr Vaules is a wonderful physician.

Aug 06, 2023

Dr. Vaules and his Nurse Kim are amazing! They are professional, knowledgable, efficient and incredibly caring. I appreciate all that Dr. Vaules shares with me about caring for my health and his sincere interest in how I am feeling.

Aug 04, 2023

Dr. Vaules and his team should be recognized as heroes. I think all of the attention goes to life saving cancer curing, brain and heart surgeons etc but I think the day in day out year in year out care that the primary care office provides is saving lives and keeping individuals in our community healthy in ways that are deeper and more impactful because the relationship with them is over years and years. They should be celebrated.

Aug 04, 2023

I am so comfortable with the staff and comfortable and safe and trust my doctor completely with my health

Aug 04, 2023

Always a positive experience Doctor Vaules is professional, friendly, informative

Jul 28, 2023

Dr Vaules and Kim are the best. I trust them completely with my care.

Jul 26, 2023

Everything is fine.

Jul 22, 2023

I am always pleased with the way Doctor Vaules, and his team and I work together.

Jul 22, 2023

It's all good. I feel comfortable discussing most things with Dr. Vaules.

Jul 22, 2023

Dr. Vaules has always been respectful and always willing to discuss and address any concerns I may have.

Jul 17, 2023

Don't know of anything to be improved. It seems fine to me.

Jul 17, 2023

I've been a patient of Dr. Vaules for many years. As a result he knows my medical history and I know him as my PCP. I think this patient/doctor relationship Is very Important.

Jul 17, 2023

I am very grateful to have Dr. Vaules as myPCP. He is very knowledgable and I trust his judgement.

Jul 17, 2023

I find that Dr Vaules and his team have been very accommodating and easy to work with I would highly recommend him

Jul 16, 2023

Dr. Vaules, Kim, Reception staff are always helpful, respectful and knowledgeable about my care.

Jul 16, 2023

Dr. Vaules is always thorough, pleasant and efficient.

Jul 10, 2023

The provider was prompt, knew my medical background, and spent the necessary time with me.

Jul 08, 2023

I love Dr. Values and his staff. He always listens to me and I believe takes the best care of me and my concerns.

Jul 03, 2023

I love my team!

Jul 02, 2023

Trusted long time provider

Jun 30, 2023

Very knowledgeable and helpful.

Jun 27, 2023

Dr Vaules is very kind, considerate and compassionate. He addressed all my concerns.

Jun 23, 2023

Dr. Vaules has been very helpful during my annual physicals.

Jun 21, 2023

A very professionally operated office while being welcoming, friendly, calming and warm.

Jun 18, 2023

Very knowledgeable and skilled at applying the biopsychosocial model. Excellent bedside manner. His nurse Kim is also excellent.

Jun 18, 2023

I really appreciated Dr. Vaules explanations and attention to my questions and concerns. He is obviously very knowledgeable, and I really liked that he considered my input to develop a plan going forward - that will definitely give us the best chance to achieve the desired outcome.

Jun 16, 2023

Wellness care was talked about and additional shots that should be considered. Dr. Vaules knows me and keeps me informed about what is needed for my health. I know his suggestions are in my best interest for my health.

Jun 16, 2023

William Vaules is an excellent PCP!

Jun 16, 2023

Dr. Vaules always takes the time to listen to me and explains everything thoroughly. He is always concerned about all of my health questions and concerns.

Jun 15, 2023

The whole process works well.

Jun 15, 2023

Dr. Vaules is one of the best doctors I have had the good fortune of seeing.

Jun 15, 2023

Dr. Vaules always explains things very well and provides excellent healthcare. I have been a patient of his for over 20 years and trust his medical expertise and judgement.

Jun 15, 2023

Dr. Vaules is an excellent physician with a great bedside manner.

Jun 14, 2023

I have always received excellent care from Dr. Vaules.

Jun 13, 2023

[...]. I was pleased with everything.

Jun 08, 2023

My visit was for a routine physical and everything else went well with the lab results and routine exams that the Doctor Vaules

Jun 08, 2023

[...] Keep doing what you're doing.

Jun 04, 2023

As always, Dr. Vaules and his staff took great care of my needs. They are a terrific group. The staff is top notch and I find Dr. Vaules to be extremely intelligent, intuitive, and kind. He listens and responds in a way that makes perfect sense to me. I respect him immensely. After an office visit I feel more optimistic about what is to come. I must say that I am 'old school' and prefer to see an MD only when I'm not feeling well or have an issue with my health (especially during Covid). [...] I have really appreciated his patience. All in all I feel very fortunate to be a patient with the Vaules group. [...]

Jun 04, 2023

Doctor was well prepared for my visit having gone over all my records relative to my current problems. He listened to my fears and answered all my questions. WELL DONE!

May 28, 2023

Dr. Vaules is extremely knowledgeable and very helpful in understanding my healthcare concerns. His nurse and office staff were also friendly and helpful. I highly recommend the practice.

May 24, 2023

Takes as much time as needed to answer my questions

May 21, 2023

Dr Vaules is very compassionate and takes time to provide excellent care.

May 21, 2023

Professional, answered all questions. Listened and answered concerns.

May 17, 2023

Dr. Vaules is excellent.

May 17, 2023

Dr. Vaules does a good job.

May 17, 2023

Dr Vaules was knowledgeable and spent adequate time listening to what I had to say.Thank you!

May 13, 2023

Dr. Vaules always answers my questions in a visit or online through my chart and is always thorough.

May 06, 2023

Dr. Vaules is the best! He is patient, listens to all my concerns, doesn't rush me, and offers valuable advice. He keeps me accountable which I need.

May 05, 2023

Great , just the way it is . Very pleased

May 04, 2023

I feel I have the best Dr and medical care possible

May 04, 2023

Dr. Vaules is very informative and thorough.

Apr 29, 2023

I feel privileged to be part of this office. Always. Treated with respect and feel the care I receive is exceptional.

Apr 29, 2023

Dr. Vaules is a wonderful doctor- so easy to talk to, so easy and patient in his explanations. You just feel that he cares about you and whatever your concerns are.

Apr 28, 2023

Dr. Vaules is the best. He takes the time to listen and provides great health information.

Apr 27, 2023

I never have a problem getting in to see him. This office is also very proactive in contacting me when a follow up check is needed.

Apr 27, 2023

This doctor's office is excellent - Dr. Vaules & staff. They are thorough, helpful & responsive. I am glad I have them.

Apr 17, 2023

Dr, Vaules never acts rushed or inpatient. He takes time to listen

Apr 16, 2023

Dr.Vaules,always provides excellent care and listens patiently. He is a wonderful doctor.

Apr 12, 2023

Dr. Vaules always acts like he has all day to spend with you and truly listens.

Apr 12, 2023

Dr. Vaules is excellent. He listens carefully and asks clarifying questions if needed. Dr. Vaules explains things in a way that I easily understand. He never judges. He makes me feel like I can ask him any questions about my health. I never feel embarrassed asking questions about things I consider very private. Also, Dr. Vaules explains medical things in a way that I can understand. I'm completely comfortable asking him clarifying questions to be sure I'm understanding.

Apr 12, 2023

Dr. Vaules went above & beyond reassuring me & explaining all that had happened to me in recent months with newly diagnosed cancer.

Apr 11, 2023

Dr Vaules never rushes the appointment. He takes time to listen intently, explain options and suggestions, and is a kind man.

Apr 10, 2023

Dr. Vaules is always exceptionally kind, knowledgeable, and professional. Dr. Laura Converse is also and I love that I am a patient of both of them. I feel very safe and secure in their care and expertise.

Apr 09, 2023

I always appreciate how Dr, Vaules doesn't rush and takes time to consider what I am saying. Also, my husband has cancer and I appreciate that Dr. Vaules took a few minutes to talk about it with me.

Apr 04, 2023

Dr. Vaules is excellent! He is knowledgeable, is willing to spend as much time as needed with you, and explains things clearly and effectively. Couldn't be more pleased.

Mar 28, 2023

[...] all was fine.

Mar 28, 2023

[...] Continue to be very pleased with Dr. Vaules.

Mar 25, 2023

Dr Vaules never rushes me, listens and responds to my concerns. Asks question about my emotional state and provides strategies and support.

Mar 21, 2023

Never ever had I had a bad day or experience at the office of dr. Vaules

Mar 10, 2023

Dr. Vaules always wrote detailed notes in Mychart after a visit. His office always responds to prescription renewal requests promptly.

Mar 10, 2023

I think all of them need recognition.

Mar 04, 2023

Everything was comfortable.

Mar 04, 2023

Everybody did their job, and I was comfortable.

Mar 04, 2023

Both are top notch! Both are calm, friendly, knowledgeable and professional people. I hope to never leave this practice.

Mar 03, 2023

Keep doing an excellent job.

Feb 22, 2023

Dr Vaules is an outstanding primary care provider. He is aware of all of my medical conditions and always has research regarding the treatment plan. He is kind, compassionate, a good listener and never rushed. I feel very fortunate to be under his care.

Feb 18, 2023

I have been with Dr Vaules office for many years, and I am always satisfied with the service he and his staff provide.

Feb 13, 2023

[...] it was just fine.

Feb 12, 2023

Dr. Vaules consistently patiently listens to my concerns and provides insightful analyses and treatment plans

Feb 10, 2023

All were great

Feb 09, 2023

Dr. William Values and his backend receptionist are fantastic.

Feb 09, 2023

Very please with the time it took between calling for an appointment, being seen, treated, and lab follow up.

Feb 09, 2023

The entire office is wonderful.

Feb 06, 2023

Dr. Vaules is always very attentive and thoroughly explains everything he is doing during the exam, including the rationale for the prescriptions he suggests. I always feel that I am in good hands with Dr. Vaules and consider myself fortunate to have him as my physician.

Feb 05, 2023

Dr vaules is great - he gives 100% of his attention to me when in his office. Visits are quick - no waiting but I always feel the time spent with doc and nurse is always comprehensive. I never feel rushed. He feel doc is well informed to make a diagnosis because he takes time to ask questions and listen. He is excellent. He deserves recognition for his caring and concerned bedside manners and ability to make patients feel listened to and validated.

Feb 05, 2023

He is a great doctor. Very concerned about my health.

Feb 03, 2023

It met my expectations and assauged my concerns.

Jan 30, 2023

Dr. William Vaules spends the time, listens to my concerns and discusses (always) treatment for me to clearly understand

Jan 30, 2023

Dr. Vaules is knowledgeable and I feel he knows what is best for me.

Jan 27, 2023

Dr. William Vaules - he always listens to me and we have good conversations. I do like his nurse.

Jan 27, 2023

[...] everything went smoothly.

Jan 27, 2023

Dr. Vaules is the best primary care physician anywhere.

Jan 18, 2023

Keep up the good work. Give everyone on Dr. Vaules staff, including Dr. Vaules a big raise.

Jan 18, 2023

Everything was ok.

Jan 16, 2023

Dr Vaules, he understood me.

Jan 16, 2023

Dr. Vaules is fantastic - he is is compassionate, listens carefully, and explains things thoroughly.

Jan 16, 2023

[...] experience was excellent

Jan 16, 2023

Dr. Vaules and his staff provide excellent care and communicate well when asking about anything.

Jan 14, 2023

Need more emphasis on eating healthy, benefits of fasting, and supplements to overcome our processed foods and lack of sun here in NY.

Dec 22, 2022

[...] Dr Vaules and the office staff have always treated me well and given me outstanding treatment.

Dec 18, 2022

[...] all is excellent in Dr. Vaules' office.

Dec 16, 2022

[...] Excellent care!

Dec 16, 2022

Dr. Vaules is excellent!

Dec 16, 2022

DR.Vaules is great

Dec 12, 2022

Dr. Vaules is an awesome person and doctor.

Dec 12, 2022

Dr Vaules is excellent!

Dec 04, 2022

THE VISIT WAS FINE.

Nov 30, 2022

Dr. Vaules is a great provider and attentive to your needs.

Nov 25, 2022

Dr. Vaules has cared for me for many years. He is an exceptional physician, advocate, and provider.

Nov 23, 2022

[...]. Excellent service and care.

Nov 23, 2022

Very happy with Dr. Vaules, very caring and I know he is busy but never felt like he was rushing through my appointment

Nov 17, 2022

I was satisified with everything

Nov 17, 2022

Linda is always very pleasant and helpful on the phone and in person. Dr. Vaules is also a great listener and provides excellent care.

Nov 13, 2022

Dr. Vaules is always on top of my needs and is easy to talk to and understand when discussing my health needs and/or concerns.

Nov 12, 2022

[...]. Excellent doctor and very fine staff.

Nov 09, 2022

My care here has always be excellent

Nov 06, 2022

Just keep doing what you are doing. I appreciate the attention Dr Vaules give me when we talk about whatever brought me in to see him on that particular visit. There is a very good back and forth discussion between him and myself.

Nov 06, 2022

Dr. Vaules, Nurse Kim, receptionist Linda , and Trisha. They are all very helpful when I am in the office or any telephone conversations.

Nov 05, 2022

Dr Vaules is an outstanding physician. He always knows my medical issues and medications. He listens carefully and asks the appropriate questions. Then he develops a plan of care, explains it to me and references it with medical data for choosing this plan. He also sets up a followup schedule. Added to this is his sensitivity and compassion. I always leave the office feeling confident and well cared for. I am so fortunate to have such talented physician.

Nov 04, 2022

Dr. Vaules is a caring doctor and made two referrals for me to check my heavy and physical therapy.

Nov 03, 2022

Very good service. Thank you.

Nov 03, 2022

I am completely satisfied with my provider.

Nov 01, 2022

[...], everything is good.

Oct 29, 2022

I feel my experience is at a excellent level of professionalism and medical care. I have been with the Panorama practice for over 30 years with my PCP Joel Shamaskin for 30 years followed by William Vaules for about the last 7 years and I have been extremely pleased with my care and have the upmost trust in their opinions of my care.

Oct 22, 2022

Dr. Vaules is a great asset to the URMC system. He's patient, knowledgeable, and has great bedside manner!

Oct 20, 2022

Dr. William Vaules caring and knowledgeable In his patient meetings and Kim the nurse has patience and is understanding of the patients fears.

Sep 24, 2022

I feel very fortunate to have Dr. Vaules and his efficient office personnel managing my health care. They are all excellent at their professions and I cannot find one thing that may improve my experience with them.

Sep 24, 2022

The office is friendly, extremely helpful with any questions or concerns and wouldn't be anywhere else.

Sep 20, 2022

Dr. Vaules - superb. Kim - nurse - superb.

Sep 15, 2022

Kim, Rebecca, William VaulesExcellent care all around.

Sep 09, 2022

Dr. Vaules is great. He is always kind and honest about my care. He is always proactive with my care if necessary.

Aug 31, 2022

Dr. Vaules is always great. The receptionists are always great too. Linda was not in this time, but she has been helpful in the past.

Aug 31, 2022

The entire staff is good. Dr. Vaules and his staff have always been attentive to my needs and concerns. I have great appreciation for the care I receive here.

Aug 28, 2022

Every thing was fine.

Aug 02, 2022

I believe that it is a waste of valuable time for the doctor to have to ask the survey questions that he has to ask at the beginning of the visit to fill out the current PMH in MyChart , IE weapon in the house? Do you wear a bike helmet? An overtrained "clerk" with eight plus years of higher education plus all the residency requirements. Yet it seems it must be done taking up valuable visit time, as well as driving up health care costs, even though we have known one another for about 20 years. It would be more beneficial to spend the allotted visit time talking to the patient about new/current concerns.things that may want warrent deeper probing. I suggest that a well trained clerk ask the same questions at the start of the visit, flagging any that had changed from the previous year or that were concerning, prior to the doctor entering the exam room. I do not now how doctors manage to function given all the hoops that they have to jump through for UR Medicine bureaucracy.

Jul 31, 2022

Dr Vaules definitely cares about his patients

Jul 30, 2022

I was fine

Jul 30, 2022

Keep up with the great service

Jul 26, 2022

Doctor Vaules has been my PCP all my life, he's the best and I trust him.

Jul 26, 2022

Dr Vaules is fantastic!

Jul 17, 2022

Dr. Vaules is a treasure. [...]

Jul 17, 2022

Dr. Vaules has always been genuinely interested and concerned with whatever the health concern may be . Dr. Vaules's secretary, Linda is always very polite, pleasant and prompt with communication. Patty, a nurse takes all the time needed to make sure she has all the information she needs and makes sure we are comfortable with the information given.

Jul 14, 2022

Dr.Vaules is very good and I am happy to have him as my Doctor

Jul 14, 2022

[...] Dr. Vaules is incredibly well-informed, honest, supportive and respectful.

Jul 13, 2022

Deeply appreciate Dr Vaules and his team. They are always top notch!

Jul 12, 2022

Linda, Kim and Dr Vaules are terrific

Jul 11, 2022

Dr Vaules - He is best

Jul 07, 2022

Improve followup after test results. Though test results indicate no medical issue, I still have unexplained symptoms that I have no answers for. Medical team has not addressed unanswered questions.

Jun 30, 2022

Dr. Vaules is the embodiment of the biopsychosocial model and he is a role model for all PCPs. Kim is highly professional as well as personable. Linda always works hard to meet the patient's needs. This entire group is outstanding.

Jun 11, 2022

[...] This is an excellent practice.

Jun 11, 2022

I truly appreciate how well Dr Vaules explains my issues, offers treatment options, and respects my input.

Jun 04, 2022

Doctors Vaules, Pedulla and Joseph comprise my support system and I value their competencies and experiences, but I would offer that there are gaps in especially the post procedure care, in particular I would suggest that more collaboration is an opportunity. [...]

Jun 04, 2022

Dr. Vaules always answers any concerns I might have. He (Dr.) listens to what I have to say. Always checks to see if I have any other concerns.

Jun 03, 2022

On the whole the experience is good. Maybe more communication between nurse and or doctor and patient other than when they are on the computer.

Jun 02, 2022

I feel I do NOT have the best Doctors for my care. I wish I had better ones

Jun 01, 2022

Wait time was too long for being one of the first patients of the dayAlways slow

May 29, 2022

Receptionist who quickly got me an appointment within hours during gout attack. And Dr. Vaules for his prompt and quick care for me.

May 28, 2022

I had a good experience

May 19, 2022

Dr. Vaules, his nurse Kim, and his secretary Linda are dedicated, courageous, and committed to providing me with the best possible care.

May 12, 2022

Dr Vaules was attentive and worked with me to come to agreement for my diabetes care. It's good to find a partner in chronic disease management

Apr 30, 2022

Dr. Values, Kim and Linda are all assets to your organization

Apr 28, 2022

URMC is the greatest medical organization in the nation!

Apr 28, 2022

Dr. Vaules always devotes plenty of time to me when I have a medical concern. His manner is calming and reassuring; he's quite knowledgeable and I'm glad he's my primary physician.

Apr 20, 2022

[...] care was excellent

Apr 16, 2022

Dr. Values is an excellent doctor who listens to my concerns and is well prepared for my visit. He has reviewed my medical history before entering the room and explains his recommendations for any changes in my medical care. He is thorough and goes through all the blood work that he ordered. Dr. Vaules is a great asset to the [...] Healthcare system. He should be given a big shout out 5 + stars!!!

Apr 13, 2022

Dr. Vaules excels with communication and knowledge. Linda, a receptionist/office staff, is always friendly and kind.

Apr 10, 2022

[...] - it is always fine.

Mar 16, 2022

Dr. Vaules is a very good listener and addresses the concerns I bring.

Mar 09, 2022

[...] all went very smoothly, physician was well prepared, etc.

Mar 07, 2022

Everyone is very friendly from the desk to the doctor.

Feb 19, 2022

ALL the staff & Dr. Vaules deserve special recognition.

Feb 18, 2022

[...] Everything was great.

Feb 17, 2022

Excellent service from the Dr. And Medical student.

Feb 11, 2022

Dr. Vaules is an excellent and caring doctor. Kim, his nurse, is also excellent. His entire staff is first rate.

Feb 09, 2022

Beside the fact that I think my physician thinks I am crazy and taking medication that is a placebo, I like him.

Feb 09, 2022

Everything was tip top.

Feb 03, 2022

I've always felt I'm in good hands with Dr. Vaules as my personal physician.

Feb 03, 2022