At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

4.8

During this visit, did this provider show respect for what you had to say?

4.8

During this visit did this provider give you easy to understand information about these health questions or concerns?

4.6

During this visit, did this provider listen carefully to you?

4.8

During this visit, did this provider explain things in a way that was easy to understand?

4.8

Patient Comments

5.0

This provider and the entire Urology department has taken great care of me over the years. I would recommend them to anyone needing this kind of care.

Dec 09, 2023

5.0

Jamie is the best!

Aug 25, 2023

5.0

I had a personal issue that I discussed with her, she was very concerned and asked me many excellent questions to find the root cause or in my case a plan of tests to rule out certain conditions.

Aug 19, 2023

3.0

[...] I have been attending this practice for over 5 years and have always seen Jamie Allen - she knows my history and is very thorough in her discussion about treatment, the exam, and reviewing my test results. [...]

May 31, 2023

5.0

It was very evident NP Jamie Allen had no idea why I was there to see her. She initially asked me if I was there because I was in pain. No, I said I was there for a surgical follow-up. She then opened my records and read the Dr's surgical summary and report.

Apr 08, 2023

3.0

The provider needs to be much more aware of the patient's charts records and understand what needs to be done.

Mar 12, 2023

5.0

Jamie is great - good and informative interaction.

Feb 21, 2023

5.0

This was my first time seeing Jamie Allen (I used to see Dr. O'Brien) I am very pleased with Jamie. She is kind and caring. I'm so glad I will be seeing her from now on.

Feb 06, 2023

5.0

Jamie has been taking care of me for years. Always caring and competent.

Nov 20, 2022

5.0

Excellent care and concern for my well being.

Nov 19, 2022

5.0

Jamie was absolutely great. I haven't seen a doctor (or NP) that has really listened to me like she did in several years. She spent a great amount of time with me making sure all my questions were answered and that I understood what all my options were. She was a breath of fresh air and I was completely impressed with how the whole appointment went because of how she conducted herself.

Aug 04, 2022

3.0

Never informed me of possible reasons that there was blood in urine. Jumped right to "is there bladder cancer in your family".

Aug 03, 2022

5.0

I would recommend the provider[...]

Jun 18, 2022