Contact
Anna Jack, M.D.
View Contact & SchedulingLocations
Lattimore Medical Center
125 Lattimore Road, East Entrance, Suite 280
Rochester, NY 14620
999 East Ridge Road, Suite 800
Rochester, NY 14621
About Me
Dr. Jack is board certif...
Dr. Jack is board certified in Family Medicine and a member of the American Academy of Family Physicians, the Society of Teachers of Family Medicine and the Academy of Breastfeeding Medicine.
Dr. Jack believes in partnering with her patients and their families to provide comprehensive and evidence-based care through shared decision making. She emphasizes nutrition, exercise and stress reduction as an important part of health and wellness.
Certified Specialties
Family Medicine - American Board of Family Medicine
Lactation Consultant - International Board of Lactation Consultant Examiners
Faculty Appointments
Assistant Professor of Clinical Family Medicine (Part-Time) - Department of Family Medicine (SMD)
Assistant Professor of Clinical Pediatrics (Part-Time) - Department of Pediatrics, Breastfeeding & Lactation Medicine (SMD) - Joint
Credentials
Residency & Fellowship
Residency, Family Medicine, University of Rochester Medical Center. 2017 - 2018
Residency, Family Medicine, Highland Hospital of Rochester. 2015 - 2017
Internship, Family Medicine, Highland Hospital of Rochester. 2014 - 2015
Education
MD | Boston University School of Medicine. 2014
Awards
Timothy J. Pollard M.D. Medical Humanism Award. 2013
Publications
Journal Articles
Adolescent-Centered Medical Home: Family Physicians Are Uniquely Positioned to Take On the Task and Provide Transformational Healthcare
Jack, A; Piotrowski, S.
Family Doctor: A Journal of the New York State Academy of Family Physicians. 2017; .
Ratings & Comments
At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.
Ratings
During this visit, did this provider spend enough time with you?
During this visit, did this provider show respect for what you had to say?
During this visit did this provider give you easy to understand information about these health questions or concerns?
During this visit, did this provider listen carefully to you?
During this visit, did this provider explain things in a way that was easy to understand?
Patient Comments
Dr. Jack was positive, patient, and showed genuine interest in all of my concerns.
Jul 28, 2024
Dr. Jack is always very thorough and helpful.
Jul 24, 2024
Dr. Jack is wonderful! Always so attentive and efficient.
Jul 23, 2024
Excellent
Jul 21, 2024
Dr. Jack treats me with respect, listens carefully to my concerns and shows great knowledge of treatment options.
Jul 18, 2024
Dr. Jack is fantastic. Always attentive and engaging. The best!! A new test was required w/ this visit and full explanation of it and next steps if needed.
Jul 16, 2024
Dr Jack and the nurse that we saw first were both phenomenal
Jun 28, 2024
Dr Jack is the best health care provider my family and I have ever had. She's kind, patient, and compassionate. I cannot recommend her enough.
Jun 28, 2024
[...] No complaints
Jun 28, 2024
Dr Jack is thorough in her interview and with my physical exam. I felt listened to.
Jun 24, 2024
Communication with Dr. Jack is excellent using My Chart,
Jun 23, 2024
Dr. Jack is the best doctor I've ever had.
Jun 23, 2024
Dr. Jack....she is an absolute gem!
Jun 16, 2024
Dr Jack is amazing. She listens so intently and offers multiple care options. I am so appreciative for her. I would say she is the best provider I have ever had
Jun 16, 2024
I have never felt rushed in this office which is not common today.
Jun 16, 2024
Dr. Jack is an excellent physician.
Jun 12, 2024
Dr. Jack was very attentive, easy to talk to and offered good counsel
Jun 10, 2024
Dr. Jack is extremely caring. She listens to you and makes you feel comfortable.
Jun 09, 2024
[...] Everything was great.
Jun 09, 2024
So far every thing is under control Very under stand ING
Jun 08, 2024
Good
Jun 07, 2024
Pretty close to perfect.
Jun 07, 2024
she always takes the time to answer all my questions. most importantly, I trust her.
Jun 07, 2024
everyone in the office is respectful and friendly.
Jun 07, 2024
Dr Jack is so caring and truly listens to me. She is just wonderful.
Jun 02, 2024
We discussed the question of whether or not I needed to be on ezemtibe and repatha. Dr. Jack contacted Dr. Miller and they agreed it was okay for me to end the ezetimbe...
May 28, 2024
Dr. Jack is a genuinely caring, confident and courteous doctor. I was entirely satisfied with my appointment with her.
May 25, 2024
Everyone was pleasant from start to end. Thanks
May 19, 2024
Happy with the service.
May 17, 2024
Dr. Jack is the best!
May 17, 2024
Dr. Jack nis genuinely concerned about my health care needs.
May 13, 2024
She is an amazing and caring doctor!
May 12, 2024
[...] Everyone was very helpful to me and kind
May 07, 2024
Dr. Jack is very caring about my questions.and helps me to understand the answers
May 07, 2024
I had a concern about a health issue and Dr Jack listened and ordered a test for me.
May 07, 2024
Dr Jack provided excellent care for me as she always always does!! She is absolutely the best!!
May 05, 2024
I love Dr. Anna Jack! I think she is a wonderful doctor!
May 03, 2024
Things were fine
May 02, 2024
Very caring and intelligent provider.
Apr 28, 2024
Dr. Anna Jack is excellent
Apr 28, 2024
Excellent provider. Couldn't ask for a better doctor!
Apr 28, 2024
Dr. Jack is thoughtful, empathetic, timely, knowledgeable, & patient-centered, I'm so, SO lucky to have her and her team in my life!
Apr 22, 2024
I brag to my family and friends about the great care I get at East Ridge Family Medicine! [...]
Apr 22, 2024
I'm receiving excellent care and very grateful.
Apr 20, 2024
Excellent, Dr Jack always spends plenty of time with all my health care needs and questions.
Apr 20, 2024
Dr. Jack listened to me, and said that "she would find what was wrong with me, and she wouldn't give up". That made me feel good!
Apr 17, 2024
Dr. Jack is great. Always kind and helpful. I feel blessed to have her for my doctor.
Apr 06, 2024
I love Dr. Jack and her team ! They are very smart and treat me with much respect!!! I always dread going to the drs but not ERFC...they are all wonderful there
Mar 26, 2024
I always feel welcome and get top care , so I wouldn't change a thing
Mar 26, 2024
I have never had a bad experience
Mar 17, 2024
I am very satisfied
Mar 17, 2024
Dr.Jack knows my health issues. I feel very comfortable with her. She always makes me feel that she cares. I feel very thankful she is my provider.
Mar 17, 2024
Absolutely feel a part of the team with the final decision. Dr. Jack has positive collaborative relationships in related disciplines which enhances my care.
Mar 17, 2024
Dr Jack always shows compassion and concern. She always thoroughly addresses and health care issues. I'm so grateful I found her!
Mar 15, 2024
Dr. Jack is the BEST! We need more like her!!
Mar 01, 2024
Keeping Dr. Jack!
Mar 01, 2024
She's is by far the best doctor I've ever had.
Mar 01, 2024
Dr. Jack is awesome! I really dislike going to the doctors in general but anytime I need to Dr. Jack makes it easy and comfortable!
Mar 01, 2024
Easy to communicate with, empathetic
Feb 26, 2024
Dr Jack respects my concerns and decisions.
Feb 24, 2024
Dr Jack takes the time to answer questions, and never seems like she's hurrying to finish the appointment.
Feb 21, 2024
All excellent service.
Feb 19, 2024
All doctors & staff are exceptional. They care for my physical & emotional well being.
Feb 19, 2024
Dr Jack is a wonderful and caring provider! She takes very good care of me !
Feb 12, 2024
I'm very thankful for Dr Jack and her staff!
Feb 12, 2024
[...] I'm really grateful for the level of care I receive.
Feb 09, 2024
Dr. Jack is always very caring and professional. She really listens to my concerns and is willing to discuss them.
Feb 09, 2024
Dr. Jack is the best physician I have ever had
Feb 04, 2024
All were very helpful and respectful. I wish I could remember the name of the nurse and reception desk personnel. Dr Jack as always was excellent in all respects.
Feb 04, 2024
She is always wonderful - compassionate, concerned, knowledgeable.
Feb 02, 2024
My visit was a pleasure
Jan 25, 2024
Dr. Jack is a pleasure to see. She takes her time with you, very personable, goes over health concerns/suggestions on how to improve health. Every question is important to her and she answers in terms that you understand. I have recommended her to others.
Jan 25, 2024
Dr. Anna Jack cares
Jan 24, 2024
Dr. Jack - I wrote her a Highland Stars recommendation at her check out desk and mailed it in.
Jan 22, 2024
[...] Dr. Jack is an excellent PCP and would/have recommended to others.
Jan 22, 2024
I have been very happy with my care at East Ridge Family Medicine - please keep up the good work!
Jan 22, 2024
Dr. Jack was very attentive to my concerns and needs. She is very knowledgeable, kind and professional,
Jan 21, 2024
Thank you
Jan 19, 2024
She met my expectations and I felt she cared about me
Jan 19, 2024
Dr Jack is wonderful!
Jan 12, 2024
She listened to all of my questions.
Jan 12, 2024
Dr Jack is hands down the best doctor I've ever had. Her compassion, understanding, care, and generosity are extraordinary. I've never felt such confidence in my doctor or such a sense of safety. I know that she is thinking about my health holistically, and that she will take the time to listen to my concerns and ask me questions while putting respect and care for me first and foremost. I cannot express my appreciation enough.
Jan 12, 2024
Dr Jack is the best doctor I have ever had.
Jan 12, 2024
I find that Dr. Jack is an excellent PCP. She consistently is genuinely interested in my overall well-being. She hears what I have to say regarding my health concerns and makes valid and reasonable requests to ensure that I am doing the best to maintain good health practices. Dr. Jack is a definite asset for her patients and the U of R organization.
Jan 11, 2024
I find that this practice and its facility are an excellent example of "medicine of the highest order".
Jan 11, 2024
I'd like my wife to be able to have Dr. Anna Jack as her primary care physician once she is able to accept new patients.
Dec 22, 2023
The best primary care physician I have ever had. Dr. Jack displays compassion, listens, and has excellent recall of my medical history.
Dec 22, 2023
I couldn't ask for a better primary care physician than Dr. Anna Jack. She is wonderful and I feel so fortunate to have her as my primary care physician.
Dec 22, 2023
Dr. Jack is the most patient and empathetic doctor I've met. She always listens to my concerns and is kind when suggesting next steps.
Dec 15, 2023
Dr. Anna Jack. Excellent doctor.
Dec 15, 2023
Dr. Anna Jack is the best doctor I've ever seen. She always listens and takes your concerns seriously. I feel very confident in her diagnoses and explanations for things I'm experiencing, which puts me at ease.
Dec 15, 2023
It was all positive !
Dec 08, 2023
Dr Jack is an excellent listener and I am very happy to have her as my physician.
Dec 08, 2023
Anna Jack is very thorough and compassionate!
Dec 08, 2023
Dr. Jack comes to our appointment well prepared with my medical history and detailed follow up questions from previous health experiences. She is very knowledgeable and she is very patient when I have many questions.
Dec 07, 2023
My provider was great. [...]
Dec 07, 2023
My doctor is great and I am fortunate to find her. [...].
Dec 07, 2023
Dr. Jack is exceptional and makes every egg to make her patient feel valued.
Dec 06, 2023
They are absolutely amazing
Dec 06, 2023
My experience is always positive here and I feel we always do what's best for me
Dec 06, 2023
Dr Jack is the best! I recommend her to everyone!!
Dec 06, 2023
Dr. Jack listens and is a very caring physician
Dec 06, 2023
I would be hard pressed to find a better doctor. Dr. Jack is knowledgeable, compassionate and genuine in her care for my wellbeing. Being 54 years old and working in the medical field myself, I am ver picky. Dr. Jack has exceeded the care receives anywhere else in my 54 years.
Dec 06, 2023
Dr. Jack provides excellent, compassionate & personalized patient care.
Oct 05, 2023
I really like my provider she answers my questions and values my opinions regarding my health
Sep 26, 2023
Great thanks
Sep 23, 2023
Very good
Sep 15, 2023
[...] I am over-the-moon with my healthcare.
Aug 31, 2023
I often find myself feeling immense gratitude that I feel heard, seen & respected by my provider. Seems like a rare thing to have!
Aug 31, 2023
Dr. Anna Jack is the best healthcare provider I have ever experience!
Aug 31, 2023
Dr. Jack talked to me about a medication I stopped taking. She did not push me to take the medication or replace it with another because she could tell I was doing ok on my own. I was happy she payed attention to that and also left the door open for me to get medication if needed
Aug 25, 2023
It was all good! [...] Everything was great!)
Aug 17, 2023
Dr. Jack is very friendly, personable and professional.
Aug 17, 2023
Dr. Jack - I appreciated that she had in her notes that we were expecting a new grandchild and took the time to ask about the new baby and the new mother. Very thoughtful!
Aug 17, 2023
[...] Keep up the great work!
Aug 17, 2023
I tried to skim over something and move to another topic but was politely guided back to discuss further.
Aug 10, 2023
Have not had any issues since switching to this practice.
Aug 10, 2023
Dr. Jack provided excellent referrals to medical professionals that has provided much needed assistance.
Aug 07, 2023
[...] our time with Dr. Jack is wonderful. [...]
Aug 06, 2023
Dr. Jack is AMAZING!!!! I am so grateful for her! I could not wait to share a big life update with her and it was a very special moment for me and she was completely present. She is a truly special and wonderful person! I am so grateful that she is my doctor! <3
Aug 04, 2023
Thank you time and time again!
Aug 04, 2023
It was a wonderful experience all around! Thank you all :)
Aug 04, 2023
Dr. Jack!!!! She is amazing.
Aug 04, 2023
Dr. Jack is extremely respectful and treats me as a partner in my health care.
Aug 04, 2023
Dr. Jack is smart, caring and professional. She is a national treasure!
Jul 28, 2023
Dr.Jack is great! I have only had good experiences with her. I have had many health issues. She has addressed them one by one. She has never made me feel like I'm bothersome.
Jul 21, 2023
Nothing but the best
Jul 21, 2023
I have not had a bad experience
Jul 21, 2023
Dr Jack is a very good listener. Never makes you feel rushed or a waste of time.
Jul 16, 2023
Dr. Jack treats me with respect and patience. I have never felt this comfortable and cared for by a doctor
Jul 15, 2023
They all deserve recognition
Jul 15, 2023
Anna Jack always goes above and beyond.
Jul 02, 2023
Dr. Jack is a great medical person. She's on point and always shows a professional response.
Jun 19, 2023
Dr Jack is awesome, always listens and doesn't push meds on me, I am very happy with the service I get with Dr Jack
Jun 16, 2023
Dr. Jack is very caring and takes time to listen and explain everything.
Jun 15, 2023
Dr. Jack is one of the best care providers. I have referred her to others & I travel from Holley, NY to see her.
Jun 12, 2023
This is an amazing office with an amazing culture of care and respect.
Jun 09, 2023
Continue to maintain quality service
Jun 09, 2023
Dr. Anna Jack is a wonderful, caring, friendly physician with excellent listening skills.
May 29, 2023
I am very happy with Dr Jack and her staff.
May 19, 2023
Listened well and showed genuine care.
May 17, 2023
All were attentive and thorough. Dr. Jack extended visit shortly to complete & conversation.
May 12, 2023
It all went very smoothly.
May 12, 2023
Dr Jack has been an amazing support during my challenging breastfeeding journey!
May 06, 2023
Dr. Jack is the best!
May 05, 2023
Dr. Jack is stellar! She never makes me feel rushed and asks a lot of questions. She offers many alternatives, which I thoroughly appreciate
May 05, 2023
Dr Jack! I am so grateful to have her as my provider
May 05, 2023
Dr. Jack was attentive, an excellent listener, very informative, not rushed and made the overall experience of my visit extremely positive.
Apr 30, 2023
Everyone I encountered at Eastridge Family Medicine was friendly and accommodating. It's an outstanding medical office.
Apr 30, 2023
Dr Anna Jack really listened, explained things and clearly wants to find the best outcome for me. She is 100% focused on me and gives me great confidence in her care for me during my office visit. She tells me exactly what she will communicate to my other doctors and work with them on.
Apr 29, 2023
[...] I can tell you that they are excellent health professionals.
Apr 24, 2023
In my opinion, I do not have anything negative to say. So, I am satisfied with all these health professionals.
Apr 24, 2023
Dr Jack is ALWAYS a pleasure to see. She listens, discusses and suggests what is best for you. She is very responsive on MyChart and if a follow up is needed an appointment is scheduled. She listens and cares about all your concerns.
Apr 17, 2023
Dr. Jack! She is caring and compassionate. She knows me and my history and treats me like a whole person. No matter the issue, I feel like she wants to help me be the healthiest that I can be.
Apr 15, 2023
[...]. I received good care in a welcoming respectful environment.
Apr 15, 2023
Dr Jack is fabulous. She knows your medical history, remembers your visits and is attentive, kind and caring
Apr 13, 2023
Every time I have ever seen Dr. Anna Jack, she has been incredibly helpful and thorough and knowledgeable and I am thrilled to be under her care
Apr 13, 2023
Everyone in the office are exceptional at their positions
Mar 27, 2023
I'm satisfied
Mar 25, 2023
I am pleased with all aspects of my experience with Dr. Jack and her staff.
Mar 23, 2023
Dr. Anna Jack is by far the best primary care doctor I've ever had. I recently moved from California to [...] New York. The care, and time she takes is amazingly professional and thorough. Amazing, timely care.
Mar 23, 2023
Dr Jack was wonderful ! She is the first Doctor that sat and really listened to me and my concerns. She didn't rush me and gave me answers. Wish more doctors were like this. The office personal were all very respectful and kind. I wish I could remember all their names.
Mar 22, 2023
My experience was very good. [...]
Mar 22, 2023
Dr. Jack is AMAZING! I can't say enough kind things about how kind, caring, and helpful she is.
Mar 17, 2023
Dr. Jack- she really cares and it shows. Luke- he took my call to schedule the appointment and knew I was struggling. He took extra time and care to be sure I was seen timely. I am so grateful to both Luke and Dr. Jack.
Mar 13, 2023
So grateful for Dr.Jack!!!!
Mar 10, 2023
Dr. Anna Jack is a phenomenal provider who deserves special recognition. Her level of care has been unmatched in terms of the primary doctors I have seen over the years. She truly cares and gets to know you as a patient and a person. I felt heard and respected. She took all of my concerns seriously. I also love that she's a lactation consultant and has experience with women's health. I feel confident that I'll be treated with care and concern for any future health issues. She's also extremely smart. Thanks for being a great provider Dr. Jack!
Mar 04, 2023
It was hard to switch primary care physicians to be closer to my home and to be a patient at the same practice as my family. I am so glad Dr. Jack at Eastridge Family Medicine was accepting new patients. She is thorough and kind. I have total confidence in her.
Feb 27, 2023
This is my 2nd meeting/appointment with Dr Jack - She is truly a professional!
Feb 23, 2023
If anyone should be recognized, it must be Anna Jack. She treated me like a human being.
Feb 20, 2023
[...] Everything was excellent.
Feb 20, 2023
Dr Anna Jack is so Professional and Kind ,understanding
Feb 20, 2023
Dr. Jack is amazing. My whole family goes to her and we always tell her how much we appreciate her compassion, kindness, and respect for us. I refer everyone I know to her. Luke in the front office is ALWAYS amazing and super helpful.
Feb 16, 2023
I have been going to this practice for over 20 years. I was hesitant to switch from one of the long time providers to Dr. Jack but I nave ZERO regrets. My adult child even switched back from another practice to see her, and my son-in-law came to the practice as well. Having her know our whole family adds to the continuity of care in a wonderful way, and all the other providers are great as well!
Feb 16, 2023
I'm very happy in this office and with the care given.
Feb 12, 2023
Dr. Anna Jack: this was my first patient visit and I found the doctor to be professional and engaging. She was well informed as to my medical history and my intent to refresh my therapies.
Feb 04, 2023
I relocated to [...] 6 months ago and I am grateful that Dr. Jack took me on as a patient. My previous GP was Dr. Matthew Thomashefski in the UR LeRoy office who always looked at after me with the same quality of care. However my relocation in 2022, and my unwillingness to commute, were the only reasons that prompted me to change.
Feb 04, 2023
I want to give special recognition to Dr. Jack! Dr. Jack is an awesome provider. She takes her time to listen and care for me. I'm sure If she's this way with me, that she Is the same way with ALL of her patients. Definitely, I don't want to lose her as my provider.
Feb 04, 2023
Dr. Jack was able to take my descriptions of symptoms & do a pelvic exam that the ER visit on [...] could not diagnose . [...] Dr. Jack showed great diagnostic skills & willing to take the time to do a proper Medical assessment with her own eyes & hands rather than just ordering tests.
Feb 02, 2023
This was an introductory visit for a new primary care physician. Dr. Jack was knowledgeable about my health history, easy to talk to, was attentive, and provided options to address my concerns.
Jan 23, 2023
Dr. Jack is so very friendly and truly concerned about you. She goes over all your medical records, answers questions, a very good listener. Never rushes. Always takes the time needed for a thorough appointment/exam. Great communication via MyChart which I prefer. All my questions answered within a reasonable amount of time. I thanked her for her quick response on MyChart. She truly cares.
Jan 20, 2023
[...], excellent process and care Dr Jack through Dr Jack and office.
Jan 20, 2023
Dr. Anna Jack is the best medical provider I have ever had. She is excellent at covering all health care needs. I trust her opinion and hold her in the highest regard.
Jan 18, 2023
Wishing all of you peace and strength! I can not even imagine being in the medical field at this time. Thank you for all that you do!!!!
Jan 16, 2023
Everyone I worked with was wonderful! This was my second visit to the office and I am really grateful to be a new patient there. We LOVED Dr. Lis and feel like she left us in such great hands with Dr. Jack!!!! I felt truly cared for during a low point in my life :)
Jan 16, 2023
Dr Jack was a good listener and very helpful during this new patient visit.
Jan 13, 2023
Very good experience.
Jan 13, 2023
Dr. Jack Is so top rate. So caring & professional. Very good at what she does. All of the people in the office are awesome.
Jan 04, 2023
Dr. Jack is an outstanding physician I am very please with her I will certainly continue to recommend her to family and friends.
Jan 01, 2023
Dr. Jack is one of the kindest and most knowledgeable doctors I have ever received care from. She also answers messages very quickly and thoroughly. I feel very fortunate that she is my primary care physician. She is truly an outstanding doctor.
Dec 31, 2022
I'm sorry but I don't remember the really nice person who took my vitals. She was very friendly. Also when I had my blood work done, that provider was also excellent.
Dec 22, 2022
It was good!
Dec 20, 2022
They were all very good. Dr. Jack is always a pleasure to visit, no matter the reason.
Dec 20, 2022
[...] everything went smoothly.
Dec 20, 2022
Dr. Jack always explains everything very well - I never feel rushed - She is the best doctor I have had in years - I feel so lucky.
Dec 20, 2022
Dr Anna Jack is an excellent provider. Knowledgeable, listens and answers all my questions. She makes me always feel comfortable. I Would recommend her to anyone.
Dec 09, 2022
Dr. Jack was wonderful
Dec 08, 2022
Everything was great. I would recommend Dr. Anna Jack to my relatives or friends.
Dec 01, 2022
Dr. Anna Jack. I was very fortunate to be able to get her as my primary care physician as I am not sure she is taking new patients. She has made me feel very well cared for. I enjoyed meeting her in person this past week and feel that she is the right primary care physician for me. I really can't ask for anything more especially in these challenging times that we have been in.
Nov 05, 2022
Dr Jack is the most compassionate doctor I've ever had
Oct 30, 2022
Dr. Jack has been a strong advocate with other specialists for me with an ongoing chronic injury.
Oct 28, 2022
Dr. Jack was fantastic. She was compassionate, listened to what I had to say and did not make me feel like I was wasting her time. Her bedside manner was wonderful. The nurse and front desk people at this office were also very kind unfortunately I don't remember their names.
Oct 28, 2022
Anna Jack is a very helpful and professional
Oct 27, 2022
Dr. Jack was extremely friendly and made me feel comfortable. Heather (I think I have the correct name) who I started with was also very friendly.
Oct 16, 2022
Everything was top notch.
Oct 15, 2022
This was my 1st visit with Dr. Jack. I am so happy to be referred to her from Dr. Lis Hyjak.
Oct 15, 2022
Anna Jack, her PA and the receptionists were all sweet and very welcoming. It was early in the morning and my first time there. I was nervous to change PCP's after a bad experience at [...], But their kindness put me at ease that I was making the right choice. From the moment we walked in, it was calm, the staff was courteous and everyone was very nice. It felt like I had been there for years.
Oct 08, 2022
I appreciate East Ridge for making my first visit pleasant. As someone who gets nervous going to the doctors, it was important for me to feel comfortable and they exceeded my expectations. I know things aren't perfect all the time, but I'm glad I gave ERFM a try. Hopefully my boyfriend will be able to join the practice soon as a patient as well. We came all the way from [...] to meet Dr. Jack and I'm very happy to have met her
Oct 08, 2022
Dr. Anna Jack is a fantastic doctor. Quick to respond to messages and a great listener.
Oct 07, 2022
Office staff, medical assistant and Dr. Jack were all wonderful. It was a very positive experience to speak with Dr. Jack about my health care as a new patient to the practice.
Oct 06, 2022
Dr. Jack is probably the most thoughtful, compassionate provider I have had. Thank you
Oct 02, 2022
I receive consistently excellent care from my health care provider, Dr. Anna Jack, and the team at this office. Currently there appears to be no need to modify the practice.
Sep 27, 2022
Anna Jack is an exceptional provider. She knows my history, is caring, and always willing to discuss any health needs.
Sep 22, 2022
[...] everything is efficient
Sep 22, 2022
Dr Jack was very easy to talk to
Sep 15, 2022
I love my PCP I wish you had more PCP around. If she left I am not sure I would stay in the U of R system.
Sep 15, 2022
Dr Jack was attentive, kind and thoughtful. Her communication in person and through messaging is above and beyond. She heard my worries, validated them, and made an appropriate treatment plan with clear next steps depending on If my symptoms got better or worse. She is simply the best and I am so grateful that she is my doctor.
Sep 11, 2022
Nurse Felicia and Dr Jack were both very kind,knowledgeable and made my first visit very comfortable. The other office staff were all very kind as well.
Aug 30, 2022
Dr Jack was amazing and thoughtful of my questions, wonderful Dr.
Aug 27, 2022
Dr. Jack is the best. She is always there when I need her advice. I am so grateful to have her taking care of me.
Aug 21, 2022
I had a great experience I always do
Aug 06, 2022
All good!
Aug 05, 2022
Dr Jack is wonderful. Listens completely and discusses issues with me completely and respectfully.
Jul 29, 2022
Dr jack is a great dr! She is very smart,and takes the time to make sure im good and always has the right answers. I hate going to appts but look forward in seeing dr jake ,she makes me feel good about "me"..i hope she stays my dr for ever ! She is helpful and right on top of things .dr jake is a wonderful dr
Jul 26, 2022
DR. Anna Jack is great She always listens and answers all my question, and really cares about her patients.
Jul 02, 2022
I am thoroughly happy and impressed with my primary care doctor and UR medicine
Jun 27, 2022
Dr. Anna Jack was kind, compassionate, and easy to talk to. She was skilled and helpful.
Jun 16, 2022
[...] it was perfect!
Jun 16, 2022
It was my initial visit with this doctor, I am from out of state. She was great, just getting to know me and what all I need.
Jun 12, 2022
Dr. Jack always gives excellent care, she listens well, and she responds quickly to messages I send through MyChart. I appreciate her!
Jun 07, 2022
Dr. Jack. She spends time with me and makes sure I understand everything. She truly is an exceptional doctor.
Jun 01, 2022
Dr Jack is very compassionate and really cares.
May 27, 2022
[...]- the care and concern shown by Dr. Jack is exemplary! The staff members are also excellent providers of service in their respective areas.
May 27, 2022
Dr Jack is amazing! Very lucky to have her. I was with my previous dr before he retired for 30 years and I hope to be with dr jack for the next 30 years
May 27, 2022
I am very happy with the doctor office
May 27, 2022
I truly appreciated Dr. Jack's time. We covered a lot of ground in the time that we spoke.
May 26, 2022
Dr Jack is wonderful!
May 17, 2022
Dr. Jack is excellent and was able to really listen to my issues and give wonderful medical advice
May 14, 2022
Dr. Anna Jack is wonderful!! Could not ask for a better PCP.
May 13, 2022
Dr Jack has an excellent bedside manner . She is thorough, intelligent and professional yet warm .
May 12, 2022
It was my new patient visit . I recently moved to New York State . I have had my same primary doctor for 30 years so I was intimidated at making a change . Dr Jack made me feel very comfortable and she was competent and thorough. I never felt rushed which is a important thing to me especially establishing a new doctor /patient relationship
May 12, 2022
Dr. Jack, she is an outstanding doctor.
May 11, 2022
Excellent.
May 11, 2022
Keep the same care and time given to discuss all issues
Apr 23, 2022
My experience with UR is off to a good start
Apr 23, 2022
Dr. Jack is awesome! She always takes time to listen to what is going on.
Apr 19, 2022
Excellent
Apr 16, 2022
Dr Anna Jack is very personal and knowledgeable, efficient and willing to work with me to improve my health. Her nurse Denise was also very respectful and personable.
Apr 09, 2022
Dr. Jack is amazing. She's so knowledgeable and caring. I feel very blessed to have her as my provider!!!
Apr 09, 2022
Dr. Jack and her team have always been amazing! They are there when you need them and have great [...] and communicated for health care needs. Dr. Jack has always been very responsive on any health care needs that arise even with answering questions on my about... are of kind provider and I'm so great after all her and the staff do!
Mar 30, 2022
Dr. Jack: she is always open, helpful, & informal every visit she is always there for me, friendly, professional, makes me feel comfortable, & always gives me options for my treatment plans.
Mar 22, 2022
Dr. Jack. Kind, respectful, caring, thorough.
Mar 18, 2022
[...] Very pleased with care.
Mar 14, 2022
Dr Anna Jack is a wonderful, compassionate, and knowledgeable doctor! I have been so very thankful for her and happy to be a patient!! She provides excellent care and is a good listener!! She is always right on top of things and is simply THE BEST!!!
Mar 04, 2022
I have no additional suggestions because the care I receive each time I come is exceptional.
Feb 25, 2022
I am very please with Dr Anna Jack I changed Health Insurance even though it meant losing some money to continue having her as my Doctor and I have recommended her to family members.
Feb 25, 2022
Dr. Anna Jack is a very knowledgeable and friendly provider. She is very easy to talk to.
Feb 24, 2022
I found the nurse who took my vitals to be extremely sweet and professional. Same as Dr. Jack
Feb 20, 2022
Dr. Jack and the intern she had with her at my last visit. Dr. Jack is just excellent every time. The intern was just amazing. The intern was friendly and took the time to explain things, also was empathetic and very helpful.
Feb 10, 2022
[...] they are amazing.
Feb 10, 2022
Dr. Jack was thorough, friendly, kind and made me feel very comfortable. Changing primary care doctors can be difficult. She made it so easy. I don't know the names of the other staff I saw but everyone was easy to talk to and made me feel welcome.
Feb 07, 2022
This was my initial visit with the office and it was absolutely the best possible experience for someone who is coming to a new office. I don't see anything that needs improving.
Feb 07, 2022
[...]! This office and the providers of service are excellent, by far the best I have experienced in my 70 years.
Feb 03, 2022
Dr. Anna Jack is a superb clinician - extremely knowledgeable, efficient, compassionate, and she LISTENS to the patient. I feel fortunate to have her as my PCP.
Feb 03, 2022
Dr. Jack is my new provider since my previous provider retired. She seems great and I think there will be a very smooth transition, and I have no concerns about the quality of care we'll receive. She seems really nice, caring, and knowledgeable.
Feb 03, 2022
[...] Dr. Jack is excellent.
Feb 03, 2022
[...] very good experience.
Feb 03, 2022