At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.9

Likelihood of recommending this care provider to others

4.9

Explanations the care provider gave you about your problem or condition

4.9

Care provider's efforts to include you in decisions about your care

4.9

Concern the care provider showed for your questions or worries

4.9

Patient Comments

5.0

Great

Jan 31, 2025

5.0

I had a lot of questions this time and every question was discussed and answered.

Jan 12, 2025

5.0

All good

Jan 04, 2025

5.0

Dr. McHugh is a very competent and compassionate doctor. He explains things thoroughly. He listens. I highly recommend him!

Dec 20, 2024

5.0

Good

Nov 18, 2024

5.0

Excellent care

Nov 17, 2024

4.6

Good

Nov 04, 2024

5.0

I would recommend this office to anyone who wants good service

Nov 01, 2024

4.8

NP was very pleasant and under standing. All my questions were answered and we have a path to follow.

Oct 20, 2024

5.0

Helped with concerns about swelling. Very helpful.

Oct 19, 2024

5.0

Dr. McHugh is a wonderful doctor. We have only had a couple visits so far and the care I have received has been amazing. He is very friendly and down to earth. And makes it easy to talk to him.

Oct 17, 2024

5.0

I always feel well taken care of

Oct 17, 2024

5.0

Very good at answering all questions and addressing all concerns

Oct 11, 2024

5.0

Doictor was excellent by answering my questions and formulating care options (blood work and monitoring).

Oct 07, 2024

5.0

Wonderful all around

Sep 28, 2024

5.0

He is wonderful takes time to explain everything and asks how you feel about the plan patient and so knowledgeable Dr. McHugh is amazing

Sep 28, 2024

5.0

Colin McHugh is absolutely the best...

Sep 25, 2024

4.5

I do wish the provider would have been a bit more specific about risks and things like that. After researching the product when I got home it has a black box warning which I did not know in office. I did email after and he has answered everything that way so I am still happy with everything in that way

Sep 24, 2024

5.0

We love this practice

Sep 12, 2024

5.0

Lisa the PA was friendly and easy to talk to. Made me feel very comfortable. The same with Dr. McHugh

Sep 06, 2024

5.0

Dr McHugh & his wife Dr Loh are the best doctors ever!! I am so glad they are my providers & they are both very knowledgeable with my Leukemia diagnosis. I was very lucky to have them as my providers!!

Sep 03, 2024

5.0

Good

Aug 31, 2024

5.0

We credit Dr Colin McHugh with finding the areas of concern and diagnosis the last two times CTs were performed. If it wasn't for him, we are sure they would have been overlooked but his diligence prevailed.

Aug 10, 2024

5.0

Great job thank you

Jul 30, 2024

5.0

Dr. McHugh was very informative, professional and seemed to care about me as a person.

May 16, 2024

5.0

Dr McHugh takes the time to explain things thoroughly and clearly. He welcomed questions and made sure I was reassured as to my health concerns. He is friendly and I felt comfortable talking to him.

Mar 24, 2024

5.0

I am so glad that Dr McHugh is my doctor!

Mar 08, 2024

5.0

Dr. McHugh is particularly effective describing what is happening with my condition in a way a layperson can understand.

Mar 02, 2024

5.0

Finally, someone who no5 only listened, but cared.

Feb 25, 2024

5.0

These care providers are exceptional and I cannot say enough good about them!

Jan 18, 2024

5.0

I would recommend Dr. McHugh to anyone. Excellent Dr.

Jan 04, 2024

5.0

He was excellent in every way!!

Dec 25, 2023

5.0

Dr McHugh was very in-depth on my health and explained all of my blood tests to me.

Dec 06, 2023

5.0

It was good.

Oct 19, 2023

5.0

Dr McHugh and his wife Dr Loh are both AWESOME and I thank them both for saving my llife!!!

Oct 06, 2023

This oncologist team is very clear when explaining my illness.

Sep 19, 2023

5.0

Dr McHugh is very good at explaining information that is easy to understand and answers all questions I may have.

Aug 30, 2023

5.0

Dr. McHugh is particularly good at explaining medical issues to laypeople.

Aug 14, 2023

Dr. McHugh is the best! He takes time to answer questions and never rushes you.

May 16, 2023

5.0

Excellent care was given to me

May 04, 2023

5.0

Dr. McHugh is excellant!

Apr 23, 2023

5.0

Great pa and Dr.

Apr 22, 2023

5.0

Care from Dr McHugh has been impressive since my diagnosis with cancer

Apr 22, 2023

Great compassion and understanding

Apr 16, 2023

5.0

Very detailed course of action.

Mar 19, 2023

Dr. McHugh is very thorough in his explanations. He takes time to answer all of my questions. He is also very kind.

Feb 19, 2023

5.0

[...] I have confidence in this provider.

Jan 26, 2023

5.0

Dr. has been very understanding and has answered all my questions in detail that I understand my condition. Very pleased with the doctor and his staff.

Dec 13, 2022

5.0

Dr. Valencia is usually my doctor. I saw Dr. McHugh this time and he was very informed about my medical condition. I am very pleased with both of these doctors.

Nov 12, 2022

Answered my questions thoughtfully and showed understanding towards my concerns. Very friendly and kind.

Sep 14, 2022

Excellent in every way!

Sep 03, 2022