At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.9

Likelihood of recommending this care provider to others

4.9

Explanations the care provider gave you about your problem or condition

4.9

Care provider's efforts to include you in decisions about your care

4.9

Concern the care provider showed for your questions or worries

4.9

Patient Comments

5.0

Thank you

Mar 10, 2025

5.0

She was wonderful

Mar 09, 2025

5.0

I saw Beth Butterer, NP - she was extremely professional, listened intently, was very clear in her communication and displayed concern and kindness. Thank you Beth.

Mar 07, 2025

5.0

Beth was absolutely awesome. Listened to my concerns, had the ability to answer my questions, supported my concerns. Again, Beth was fantastic.

Feb 21, 2025

5.0

Both my wife and I were extremely impressed by Elizabeth Butterer. She was knowledgeable, well-informed about my history and decisive while also being warm and compassionate. She is a true credit to your practice.

Feb 16, 2025

5.0

Elizabeth is super great. She fought hard to get me accepted into a med. Program for cheaper med. Recomend her to anyone.

Jan 24, 2025

5.0

She showed how concerned she was with my problem asked for my input. We came to a conclusion and following through [...]

Jan 24, 2025

4.8

I felt the PA was very thorough and kind

Jan 19, 2025

5.0

Dr Butterer was excellent.

Jan 13, 2025

5.0

The PA was very friendly, professional and courteous, answered all my questions and concerns with no rush. I would recommend her to anyone!

Nov 08, 2024

5.0

Mrs Butterer was very thorough, professional and personable.

Oct 28, 2024

5.0

Beth took the time to explain our options clearly and had the patience repeat herself so [...] could hear.

Oct 26, 2024

5.0

Elizabeth Butterer, PA is excellent, wish all medical providers were like her. She is very detailed, asked questions, good discussions on my past medical that may be related to my current health concern, not rushed in and out like so many health care providers do these days. I would highly recommend her care, medical concerns and professionalism!!!

Oct 07, 2024

5.0

I was seen by Elizabeth NP, she was great. Her "bedside manners" were kind, caring & compassionate.

Oct 07, 2024

5.0

Loved Beth! Listened to what I said, explained everything to me!!!!

Oct 02, 2024

5.0

NP Butterer was terrific.

Aug 11, 2024

4.6

Good

Jul 17, 2024

5.0

The provider was extremely knowledgeable and explained everything in a fashion a layman would understand

Jun 09, 2024

5.0

They answered all the questions

May 25, 2024

5.0

Knowledgeable, always listens.

Jul 18, 2023

5.0

Very informative conversation with this doctor. I felt like all my concerns and questions were addressed.

Apr 22, 2023

5.0

She is a very competent and capable person. She recognized my situation immediately and formed a logical evaluation and treatment plan. I have a high level of confidence in here capability.

Mar 31, 2023