At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

5.0

During this visit, did this provider show respect for what you had to say?

4.9

During this visit did this provider give you easy to understand information about these health questions or concerns?

4.8

During this visit, did this provider listen carefully to you?

4.9

During this visit, did this provider explain things in a way that was easy to understand?

4.9

Patient Comments

Mrs Butterer was very thorough, professional and personable.

Oct 28, 2024

Beth took the time to explain our options clearly and had the patience repeat herself so [...] could hear.

Oct 26, 2024

Elizabeth Butterer, PA is excellent, wish all medical providers were like her. She is very detailed, asked questions, good discussions on my past medical that may be related to my current health concern, not rushed in and out like so many health care providers do these days. I would highly recommend her care, medical concerns and professionalism!!!

Oct 07, 2024

I was seen by Elizabeth NP, she was great. Her "bedside manners" were kind, caring & compassionate.

Oct 07, 2024

Loved Beth! Listened to what I said, explained everything to me!!!!

Oct 02, 2024

NP Butterer was terrific.

Aug 11, 2024

Good

Jul 17, 2024

5.0

The provider was extremely knowledgeable and explained everything in a fashion a layman would understand

Jun 09, 2024

5.0

They answered all the questions

May 25, 2024

5.0

Knowledgeable, always listens.

Jul 18, 2023

5.0

Very informative conversation with this doctor. I felt like all my concerns and questions were addressed.

Apr 22, 2023

5.0

She is a very competent and capable person. She recognized my situation immediately and formed a logical evaluation and treatment plan. I have a high level of confidence in here capability.

Mar 31, 2023