At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.8

Likelihood of recommending this care provider to others

4.8

Explanations the care provider gave you about your problem or condition

4.8

Care provider's efforts to include you in decisions about your care

4.8

Concern the care provider showed for your questions or worries

4.8

Patient Comments

5.0

Pleasant experience

Jan 19, 2025

4.0

Karrah Grantz my nurse practitioner she is a great person and easy to talk to as well. Looking forward to working with her for the next 5yrs.

Dec 27, 2024

5.0

Explain thoroughly with solutions and possible side effects of choices.

Dec 17, 2024

5.0

Karrah is great

Dec 15, 2024

5.0

Very pleased with overall care

Nov 21, 2024

5.0

Karrah was very friendly, kept me well informed on the procedure, and genuinely cared about my concerns.

Nov 06, 2024

5.0

When I speak, Karrah and Dr Rashid listen attentively.

Oct 31, 2024

5.0

Karrah is an exceptional medical professional !

Oct 20, 2024

5.0

Karrah Gantz was outstanding. She listened to my concerns and related very well to concerns.

Oct 08, 2024

5.0

Karrah is outstanding. I can comfortably discuss any issues with her

Sep 22, 2024

5.0

100 % excellence!

Sep 18, 2024

5.0

Karrah is awesome. My annual appointment with my urologist is usually met with angst, primarily because of the dreaded prostate exam, but meeting with Karrah is always a pleasure. She shows concern on a personal level and her manner makes it easy for me to discuss sensitive matters with her

Aug 21, 2024

4.0

The nurse practitioner that I saw was extremely rushed and when she came in to the room, the first thing she said I'm sorry you had to wait but we are so busy today. As a nursing professor, I teach a very different communication strategy for these types of situations.

Aug 13, 2024

5.0

Karrah Gantz, NP clearly understood the trajectory of my urologic care and was well prepared to update my conditiion and review near and long-term treatment options

Aug 07, 2024

5.0

Good

Jul 31, 2024

5.0

Very personable and empathetic!

Jul 29, 2024

5.0

Thank you for listening to me. You are the best.

Jun 21, 2024

5.0

Karrah listens well. She is a great communicator and her answers are clear and concise

Jun 17, 2024

5.0

The care provider was outstanding. She checked my past history carefully. She sought my feedback regarding what medication had previously worked best for me. She showed a genuine interest in my wellness.

May 23, 2024

5.0

The procedure for the Systo was performed quite skillfully and efficiently

Apr 29, 2024

5.0

Karrah Gantz is an excellent NP!

Apr 27, 2024

5.0

Very knowledgeable and explained my condition to my understanding.

Apr 25, 2024

5.0

Karrah was very helpful and knowledgeable regarding my health issues.

Mar 27, 2024

5.0

Karrah is awesome. Best NP I have worked with

Mar 24, 2024

5.0

Karrah does an outstanding job

Mar 17, 2024