At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Give easy to understand instruction

4.9

Spend enough time with you

4.7

Show respect for what you say

4.8

Provider listen carefully to you

4.8

Provider expl in way you understand

4.9

Patient Comments

5.0

My provider, Mary Carson, N.P. Was excellent.. One of the best ever. She was thorough in her knowledge of my medical history. She asked pertinent questions, gave me informative answers and showed the right amount of concern for my well-being and my understanding of my conditions. It was a distinct pleasure to meet and talk with her. She is exemplary in every way and I hope you share that with her. [...].

Mar 23, 2024

5.0

This provider was excellent. Very professional but also friendly. Wonderful explanation of what is going on.

Feb 15, 2024