At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

5.0

During this visit, did this provider show respect for what you had to say?

5.0

During this visit did this provider give you easy to understand information about these health questions or concerns?

5.0

During this visit, did this provider listen carefully to you?

5.0

During this visit, did this provider explain things in a way that was easy to understand?

5.0

Patient Comments

I always recommend the pain clinic

Aug 23, 2024

My PA, Nina is spectacular

Jul 21, 2024

While the provider was very reassuring, I felt maybe there were more options that could have been explored. I base this on some responses that seemed to me to be guarded. Still, the provider did answer questions I asked.

Jul 14, 2024

5.0

Nina addresses so much and cares about you! She's hands down the best!

Apr 11, 2024

5.0

Love Nina Holbrook.

Mar 10, 2024

5.0

Everything better than expected. I have had far worse hospital experiences. This visit stood well above what I would expect based on past experiences with hospitals.

Feb 19, 2024

5.0

Excellent rapore

Feb 02, 2024

5.0

Excellent experience. Was very impressed.

Oct 29, 2023

5.0

Felt PA really listened to me & explained options

Oct 15, 2023

5.0

My provider was professional but friendly, courteous, and had great communication skills.

Oct 07, 2023

5.0

Overall good experience

Aug 31, 2023

5.0

Nina Holbrook is excellent. I would highly recommend her.

Feb 10, 2023