Contact
Locations
7995 Call Parkway, Suite 100
Batavia, NY 14020
About Me
Away from work, Hillary enjoys being outdoors and enjoying time with her family and dog.
Certified Specialties
Nurse Practitioner, Primary Care - American Academy of Nurse Practitioners
Credentials
Education
MS | University of Rochester. 2020
Ratings & Comments
At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.
Ratings
Concern the care provider showed for your questions or worries
Care provider's efforts to include you in decisions about your care
Explanations the care provider gave you about your problem or condition
Likelihood of recommending this care provider to others
Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)
Patient Comments
Love Hillary she inattentive listens to my problems asks the right questions! The whole group including dr mungillo ! They are a gift to our community !
Dec 21, 2024
Hillary is amazing. I feel very confident with her working as my provider. I have a very large case. I suffer with numerous illnesses. She's very positive which makes me feel amazing. I would definitely recommend you guys to everyone I know.
Dec 17, 2024
Everything was explained in a way I could understand it. I never felt rushed and was given an opportunity to talk about my concerns.
Nov 17, 2024
Hillary is excellent
Nov 09, 2024
Hillary is awesome. She listened, was clear, and gave me referrals to help with my care
Nov 08, 2024
My nurse practiser, Hillary Paille and her intern Brittany, were both very caring, very professional, and very helpful with what I was going through and eith my problems. They both were very attentive and made me feel heard. Excellent care from both.
Nov 07, 2024
Hillary Paille is excellent in all aspects of patient care! She took the time to answer all my questions and showed both care and professionalism!
Nov 02, 2024
Would.and have recommended many times. As I said before, Hillary and Dr. Mungillo are great. I wouldn't want to go anywhere else.
Oct 23, 2024
She sat down and listened to all of my needs and asked several times if I had any other questions.
Oct 21, 2024
Hillary Paille is absolutely THE BEST!! She's compassionate, she listens so well, and offers fantastic advice and medical suggestions. I would recommend her to anyone.
Oct 18, 2024
Excellent care
Oct 10, 2024
She's awesome
Oct 06, 2024
Hillary Paille is amazing!!!!
Oct 01, 2024
I love Dr. Hillary!
Sep 29, 2024
The Nurse Practitioner I dealt with was very professional, a great person in general, she's a very intelligent person and I think she knows more about the medical field than most doctors and I wouldn't mind if she was my primary care physician. A matter of fact the scale you gave me wasn't high enough. I'd rate her a 20 and not a 5 [...].
Aug 10, 2024
Everything went well
Jul 28, 2024
I love Hillary Paille as my primary care physician. She explains everything to me so that I understand whats going on with my health and if there is an issue, she acts on it promptly to get answers. I have recommended her to people looking for someone that actually cares for their patients. She is definitely that.
Jul 28, 2024
Very good
Jul 28, 2024
Excellent care an concerns.
Jul 21, 2024
The person who helped me was an NP. She was outstanding, passionate, and very helpful to my concerns and needs.
Jul 13, 2024
I always recommend this dr
Jul 13, 2024
Hillary was excellent
Jul 06, 2024
I only seen Hillary on this visit. She is wonderful caring and knowledgeable
Jul 05, 2024
Hillary was fantastic
Jul 05, 2024
Hillary was excellent! I would definitely see her again!
Jul 04, 2024
Hillary is always professional and caring
Jul 03, 2024
Good experience felt comfortable.
Jul 03, 2024
Everything is great the way she is.
Jul 01, 2024
Hillary goes way beyond as a health care provider. She treats you like family and is very compassionate and takes her time with you.
Jul 01, 2024
Very good
Jun 30, 2024
Treated me with respect and concern
Jun 28, 2024
I think Hillary Paille is such an amazing and caring np. She's the best I've ever had, so much that my mother and daughter and my best friend have all switched to her. She is so compassionate and right on the ball about all your conditions. She's so kind and makes you feel secure and understood. She goes out of her way to help and always let's you know she's available. She definitely goes above and beyond.
Jun 25, 2024
Get more nps and drs like Hillary Paille
Jun 25, 2024
For the first time in years my family and I have a wonderful respectful caring experience every time we go there or even when making appointments the entire staff behind the desk and the doctors [...] and others I've seen in this office are absolutely wonderful.
Jun 22, 2024
Nurse Hillary very kind and thorough!
Jun 16, 2024
Excellent
Jun 16, 2024
You're doing something right!
Jun 16, 2024
Hillary is very supportive
Jun 08, 2024
Hillary was kind and easy to talk to.I felt very comfortable with her.
May 13, 2024
[...] I love that Hillary treats me with respect. I'm never nervous about coming to see her for an appointment.
May 11, 2024
Hillary is an excellent doctor. She listens and is very knowledgeable. She cares about her patients. I think she's the best doctor anyone could ask for.
May 11, 2024
This was my first visit with Hillary. Very nice, personable, tentative, cares about her patients
May 10, 2024
Excellent
May 10, 2024
Very good Provider!!!
May 10, 2024
Great
May 10, 2024
Hillary is always my preferred provider when Dr. Borge is booked or unavailable at the earliest convenience. Hillary is very friendly and personal. I hadn't seen her in awhile, but she was up-to-date on any of my visits or anything relevant to the reason I was visiting. I really appreciate her attention to me as a patient.
May 07, 2024
Hillary was helpful, caring, and informative
May 07, 2024
I ALWAYS get amazing service here. From the receptionists, nurses, PA and my doctor. All my experiences here are excellent.
May 05, 2024
Very caring and did her homework on my case
May 01, 2024
Keep up the great work.
May 01, 2024
Dr. Lily Snyder was in involved with all health care decisions , and Hillary took the time to consult her.
May 01, 2024
Hillary is always very courteous. She answers any questions I may have and explains things to me for my understanding.
Apr 25, 2024
? Everything is very well done already
Apr 24, 2024
Hillary is an excellent health care provider. Informative, concerned & compassionate!
Apr 24, 2024
Just that Hillary is very compassionate & knowledgeable!
Apr 24, 2024
Hillary Paille, NP. She is the best
Apr 22, 2024
Hillary is a great provider and would have any family member see her. She's the best.
Apr 17, 2024
Hillary is amazing!
Apr 05, 2024
The good experience was the satisfaction I got.
Mar 31, 2024
You are doing great so far.
Mar 31, 2024
Hillary was amazing and kept in very close contact with me via mychart regarding my test results.
Mar 23, 2024
Dr Hillary did a great job
Mar 22, 2024
She put me at ease and answered all of my questions about the treatment that she would do.
Mar 22, 2024
Everything was great
Mar 22, 2024
Hillary was both knowledgeable and patient. She showed concern for me as a person not just a patient.
Mar 20, 2024
I would recommend Hillary Paille to my family and friends.
Mar 17, 2024
I'm extremely pleased with Hillary Paille as my doctor. She always listens and has my best health interests in her heart!
Mar 17, 2024
I think everything is great already.
Mar 15, 2024
Hillary Paille is the best physician I have seen. Seems to really care about me and my needs and is willing to take the time to figure out what steps we need to take. I trust her immensely with my medical care.
Mar 15, 2024
Dr. Allen and Hailey Paille, NP are wonderful. I am new to their practice and have helped improve my overall health in the last few months.
Mar 09, 2024
Hillary and staff were terrific.
Mar 09, 2024
Hillary is always caring and funny. She listens to my concerns and discomfort and makes a plan that suits me. I always leave feeling better.
Mar 09, 2024
Fast friendly
Mar 08, 2024
Asked lots of questions and understood what my problem was
Mar 08, 2024
Hilary provides excellent care and is so friendly!
Mar 08, 2024
[...]. Everything was A+
Mar 03, 2024
Hillary was very thoughtful and considerate during our entire visit professional and empathetic!
Mar 03, 2024
Mel (desk) helped get me in touch with a doctor right away even though I wasn't a regular patient; Hillary (lpn) was amazing and was very knowledgeable and empathetic to my condition.
Mar 03, 2024
Showed compassion and care for medical problems and spent time explaining what she was going to do and what meds and tests she was prescribing
Feb 29, 2024
I love this office of very good staff and doctors. Everyone is there to help and assist. Very good bedside manner's!
Feb 26, 2024
Pleasant person
Feb 25, 2024
I was very pleased with my visit I was treated with respect and dignity. I was listened to, and was made to feel that my opinion and input was important.
Feb 24, 2024
The provider was great. [...]
Feb 23, 2024
Incredible service and expertise
Feb 17, 2024
[...] I provider who I saw is a very good person.[...]
Feb 13, 2024
I was happy with my provider and the care she gave me.
Feb 12, 2024
Hillary is always very thorough, kind, caring, respectful and enthusiastic
Feb 10, 2024
[...] Everything is great
Feb 10, 2024
I called at 1pm on a Friday with gout pain in my foot. They got me in the office asap. My provider was so wonderful. HILLARY new just what to do. She also helped me walk over to the blood lab next door. My persciptions were waiting for me at pharmacy. Just unbelievable service. This practice will go the extra mile for their patience.
Feb 07, 2024
[...]. They are great!
Feb 07, 2024
Everyone at the clinic treated me with respect and excellence.
Feb 05, 2024
I love Hillary! She is the reason I stayed with this office. She always listens and has suggestions for everything. She makes my visits so easy.
Feb 01, 2024
[...] The appt was quick and Hillary took the time I needed ti talk to me and understood what what was going on. I couldn't be happier with her care and will be recommending ding her as a provider to everyone.
Jan 31, 2024
Hillary Paille was amazing. She understood what was going on and gave me support throughout my illness. She is an assetto your practice.
Jan 31, 2024
Hillary was incredibly caring and competent. She diagnosed me immediately and provided the care I needed. She was truly amazing and kind.
Jan 31, 2024
It was a refreshing to be treated by someone who listened and helped so efficiently fly. She was INCREDIBLE!! Thank you Hillary
Jan 31, 2024
Everyone is great.
Jan 26, 2024
Hillary Paille for sure - & I see her when Dr. Mungillo isn't available, but they're both awesome.
Jan 22, 2024
She listened to me at the apt. [...]
Jan 22, 2024
Hillary is always exceptional
Jan 21, 2024
[...] I was given an appointment with Hillary and she was wonderful. Thank you for your care and compassion.
Jan 16, 2024
She is amazing! An excellent listener and she communicates that she really cares. I don't ever want anyone else as a pcp!!
Jan 13, 2024
This was my first visit with NP. Extremely happy with care provided.
Jan 08, 2024
This was my first visit with Hillary. She was very nice, courteous, and respectful. Will not hesitate to see her again if Dr. Snyder is not available.
Jan 08, 2024
[...]. I was extremely happy with my care on this visit
Jan 08, 2024
I was taken care of immediately.
Jan 07, 2024
[...] You are doing a great job
Jan 07, 2024
Very thorough
Jan 07, 2024
Excels
Jan 07, 2024
Nothing
Jan 07, 2024
I always appreciate her professionalism, expertise and commitment to my medical care.
Dec 27, 2023
She went above and beyond to provide exceptional care over a holiday weekend.
Dec 27, 2023
My care has be3en exceptional. They all show care & concern.
Dec 18, 2023
Hilliary is amazing! Don't ever let her go!
Dec 11, 2023
I believe they are already doing everything they could.
Dec 11, 2023
Hillary and all the staff always make the visits very comfortable.
Dec 11, 2023
Always shows concern about any questions I may have. Always takes time to answer these concerns.
Dec 11, 2023
My first time getting prescription eyeglasses a week ago and I noticed she was wearing glasses and I asked her some questions and she didn't mind me asking at all and was very helpful in that aspect
Dec 10, 2023
My husband and I both go to this provider and we are completely satisfied with our care experiences. Every visit has been productive and we have great results. We are listened to and our concerns are addressed thoroughly. We recommend this provider to our family and friends.
Dec 08, 2023
Just to continue with compassionate care
Dec 07, 2023
This office is a great place for health care and I'm very pleased
Dec 07, 2023
Great
Dec 06, 2023
Provider was very kind and explained every issue I had.
Dec 06, 2023
Hillary Paille is an excellent doctor. She reviews all the results of tests, is very professional and has great concern for her patients. She is a good listener also. She is easy to talk to.
Dec 06, 2023
It was a pleasure seeing Hillary. She addressed all of my concerns. She is excellent
Dec 06, 2023
Thank you for being great!
Nov 03, 2023
More discussions about the antecedent of medical symptoms more proactive, less reactive - only.
Nov 03, 2023
I received the utmost respect and care.
Oct 29, 2023
I get excellent treatment whenever I have a dr. appointment.
Oct 19, 2023
[...] I'm very satisfied with the care I receive.
Oct 19, 2023
Hillary is an awesome provider and very professional. She listened to everything I said and gave me sound advice.
Oct 08, 2023
Hillary Paille has always done an excellent job when I cannot see Dr. Borge. She is patient and up-to-date on my medical history. She listened carefully to any and all of my concerns, which I really appreciate.
Sep 29, 2023
Hillary was excellent to deal with. She was patient, knowledgeable, kind and concerned while dealing with every question or concern I had. She even went so far as to call another person, into the room, who had a specific tool to examine one of my issues. She was wonderful, too. She came to the room within a few minutes. I've always appreciated the staff at this place. Now, I do even more.
Sep 26, 2023
I have a good experience each time I go here.
Sep 25, 2023
Hillary Paille - she is very thorough and asks about my health & well being and also my husband's.
Sep 25, 2023
Caring & professional.
Sep 18, 2023
Excellent care
Sep 18, 2023
Great provider.
Sep 13, 2023
[...]. Best provider around.
Sep 13, 2023
Everyone was great and accommodating.
Sep 13, 2023
Hillary Sarah Paille, NP is always very pleasant to work with on my Medical care.
Aug 16, 2023
[...] keep up the great care you provide.
Aug 11, 2023
Always a good experience. This is a great team of compassionate, knowledgeable and respectful providers. I have referred many to them and would continue to do so.
Aug 11, 2023
I cannot respectfully name just one. They all deserve recognition.
Aug 11, 2023
All where very nice
Aug 10, 2023
[...]. Great care
Aug 03, 2023
All good.
Jul 27, 2023
My family physician was out, so I saw Hillary. She is wonderful!
Jul 23, 2023
Felt very comfortable with Hillary.
Jul 20, 2023
My appointment was very timely and everyone connected to my appointment and scheduling my next appointment was very courteous and attentive.
Jul 20, 2023
I loke this drs practice. Everyone Is always polite, I feel really comfortable going here. They all treat you with respect, I think they stay are thorough with the care they provide.
Jul 20, 2023
Very good visit. It was for an annual physical. Even though my usual Dr was not there I felt that Hilary did a great job and would see her again.
Jul 19, 2023
Hillary NP she is very kind and caring and very knowledgeable
Jul 15, 2023
You are already doing a great job
Jul 15, 2023
Hillary is always concerned and empathetic to all of my healthcare concerns
Jul 15, 2023
I couldn't ask for a better. Hillary is kind and listens to me. I am very lucky to have her as my doctor.
Jul 13, 2023
I was pleased to meet Hillary , She is very professional. I usually see Dr. Borge Janania and shes great too
Jul 11, 2023
Im very pleased with my level of care from Dr Borge Janania and NP Hillary Paille. The staff in the office and at the lab are always friendly
Jul 11, 2023
I was seen quickly and treated with care and compassion.
Jul 06, 2023
Hillary for for having knowledge of me and my various conditions and treating me promptly and appropriately.
Jul 06, 2023
I am extremely happy with the care I receive from this provider.
Jun 28, 2023
Hillary is always interested in my concerns about my health, but most of all she listens.
Jun 28, 2023
They are always on top of everything.
Jun 20, 2023
EXCELLENT
Jun 11, 2023
I would see this provider again, she was wonderful.
Jun 11, 2023
She spent the time to listen and suggested new medication and I agreed to try it.
May 25, 2023
We discussed my upcoming surgery and my blood test results and overall health concerns I had
May 23, 2023
This office is always right on top of things. Dr. Mungillo and Dr. Paille are always kind, respectful, and willing to accommodate last minute. I highly recommend this office to anyone needing a primary physician.
May 23, 2023
Everyone who works there seems to really enjoy their jobs based on their attitude and manner of dealing with patients.
May 22, 2023
Staff and doctor were excellent and fast. 10/10 would recommend.
May 21, 2023
Hillary is a great doctor. She showed a lot of care and talk through a lot of questions that I had.
May 19, 2023
Hillary is the best doctor I ever had
May 19, 2023
Awesome. Keep up the good work!
May 18, 2023
All did an excellent job of communicating the next step and answered my questions before I could ask.
May 18, 2023
Hillary is such a great provider and really shows passion, kindness and concerns for her patients.
May 18, 2023
Very good- I was given different options for how I wanted to proceed with future care.
May 11, 2023
It was for Med Clearance and I believe provider spent sufficiant time with me and answered all my questions.
Apr 30, 2023
[...] The office staff was able to quickly accommodate a schedule change. Hillary Paille is great and I don't have any concerns with her care.
Apr 23, 2023
I feel very comfortable with H. Paille. She is very professional yet caring and nurturing.
Apr 09, 2023
I am extremely happy to have Hillary as my Doctor. She kind, very knowledgeable and listens to me. In my opinion she does an excellent job.
Apr 07, 2023
Hillary always listens and seems genuinely concerned
Apr 05, 2023
Everything is good
Apr 05, 2023
Hillary is always very kind, professional, and knowledgeable! I love having her manage my health care. She is fantastic at her job!!
Mar 24, 2023
I recommend this office to everyone I know [...]
Mar 24, 2023
Always professional yet very caring
Mar 19, 2023
Everyone is always so welcoming and very nice and makes me comfortable
Mar 12, 2023
Perfect just as is
Mar 11, 2023
Honestly, my care is exceptional [...]
Mar 10, 2023
Hillary Paille is wonderful
Feb 22, 2023
Hillary is extremely patient, understanding and knowledgeable. Extremely pleased with having her treat me.
Feb 22, 2023
Hillary is fantastic and listens well and also makes good suggestion on what needs to be done. The person checking me out was very nice.
Feb 17, 2023
Hillary is an excellent doctor. She goes above and beyond what I expect from a doctor.
Feb 15, 2023
Hillary Paille NP is who i saw the last 2 "sick" calls - she was great. Dr. Mungillo is my primary dr. I've enjoyed & trust him as my dr.
Feb 14, 2023
All went well.
Feb 14, 2023
This was the first time I saw this health care provider, and I found her to be friendly and respectful.
Feb 06, 2023
Hillary was amazing!!! She did a very thorough job and took a lot of time to listen to everything I had to share.
Jan 16, 2023
I have always had good experiences with Dr. Anna Borge, and NP Hillary Sarah Paille.
Jan 15, 2023
Hillary listens and rec. a healthy plan.
Dec 20, 2022
Everything was exactly as it should be.
Dec 20, 2022
I have enjoyed talking with Hillary as my Doctor. I feel she listens and values what I have to say. I feel that she has my best interests for me. She is a million times better than my former Doctor! I hope she always stays with this office.
Dec 15, 2022
No problems
Dec 14, 2022
Hillary Paille was an excellent provider. Listened carefully, thorough with explanation of treatment. Kind and compassionate with excellent follow up when she promised. An asset to URMC.
Dec 09, 2022
Hillary was awesome, and the nurse, I think her name was Cindy, was really nice
Dec 04, 2022
Hillary and her medical student treated me with kindness, compassion and respect. I was grateful for that.
Oct 23, 2022
The nurse practices Hillary was very good and explained everything
Oct 16, 2022
Glad UR is in Batavia
Oct 16, 2022
Every thing was good, no improvement needed.
Oct 06, 2022
I had an excellent experience with the provider [...]
Sep 29, 2022
I would like to see Hillary in my future appointments [...]
Sep 11, 2022
Top of the line service.
Aug 24, 2022
I am super happy with Hillary
Aug 19, 2022
I am happy with my care
Aug 19, 2022
Hilary Paille is an outstanding doctor and incredible listener. She handles my high intensity personality really well. [...]
May 06, 2022
She was fantastic. Medical knowledge top notch. Sense of humor was great. She took a very sensitive topic and talked with knowledge and comfort.
May 04, 2022
She is a great counterpart to Lily snyder
May 04, 2022
Hillary was great, I really felt like she had genuine concern for my issues
Apr 01, 2022
1st visit with this provider, felt at ease with her even tho I was ill
Mar 24, 2022
Hillary Paille has been great during my in person visits and when communicating on MyChart.
Mar 23, 2022
Hillary Paille is an amazing medical professional.
Feb 25, 2022
Hillary Paille is awesome. Very attentive, respectful, and listened to my concerns. It was my first time with a Pap smear and she made sure to explain everything she was doing. I felt comfortable with her and am glad to have her as a provider.
Feb 24, 2022
Dr. Paille provides excellent services. She listens and is respectful of me. I am honored to have her as my doctor.
Feb 14, 2022
[...] Hillary is awesome!
Feb 11, 2022