At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

4.9

During this visit, did this provider show respect for what you had to say?

4.8

During this visit did this provider give you easy to understand information about these health questions or concerns?

4.8

During this visit, did this provider listen carefully to you?

4.8

During this visit, did this provider explain things in a way that was easy to understand?

4.8

Patient Comments

My primary is out for the summer and I've had some disturbing things happen at other medical appointments. Seeing Amy Mayfield reminded me why I've been a patient at HFM for a large part of my life. I felt listened to, respected, cared for, and relieved that I finally got the kind of care I deserve.

Aug 18, 2024

It was my first time seeing Amy Mayfield but she made me feel very comfortable.

Jul 21, 2024

5.0

Amy is a wonderful, caring NP who really listened with empathy.

Feb 21, 2024

5.0

Amy Mayfield is an excellent provider. I am so glad to have her as my primary provider. I feel very comfortable and at ease with her and feel that I can talk with her about important health issues. I feel that her knowledge is really good and that she will take good care of my health care needs. I would highly recommend her to my family and friends.

Jan 17, 2024

5.0

Good

Dec 24, 2023

5.0

I am going to have this provider from now on. I feel more comfortable speaking with a woman clinician and she is excellent.

Dec 06, 2023

5.0

No problems.

Nov 01, 2023

5.0

Good

Sep 28, 2023

5.0

[...] I usually see Dr. Sridhar but saw Amy Mayfield, Nurse Practitioner, this time. Both are excellent.

Aug 25, 2023