At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

4.9

During this visit, did this provider show respect for what you had to say?

4.9

During this visit did this provider give you easy to understand information about these health questions or concerns?

4.8

During this visit, did this provider listen carefully to you?

4.9

During this visit, did this provider explain things in a way that was easy to understand?

4.9

Patient Comments

I have met a few nurses but nobody as amazing as Kathleen. She is professional and easy to talk to

Aug 31, 2024

5.0

I'm still having health issues, with follow visits scheduled I'd say there doing what they can do over all GOOD experience

Jun 28, 2024

5.0

My nose practitioner stumbled over some of my questions but did say she'll get back to me with more definite answers

May 09, 2024

5.0

Excellent

Apr 09, 2024

5.0

Dr has been amazing

Dec 16, 2023

5.0

Ms. Kathleen Mullaney NP - [...] She prescribed a medication for my ears which is working very well and she referred me to an ear specialist.

Oct 06, 2023

5.0

Keep her .

Aug 20, 2023

4.6

My provider is one of the best keep up the great work.

Aug 16, 2023