At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

4.9

During this visit, did this provider show respect for what you had to say?

5.0

During this visit did this provider give you easy to understand information about these health questions or concerns?

4.9

During this visit, did this provider listen carefully to you?

4.9

During this visit, did this provider explain things in a way that was easy to understand?

4.9

Patient Comments

Strong west was excellent all the staff doctor's nurse and all they all knew what was needed a d how to handle my problem thanks to all

Aug 22, 2024

Very thorough

Aug 02, 2024

Edgar was very prepared for my visit and knew everything about my medical history. Great guy.

Aug 01, 2024

PA , was excellent. He understood my problem, explanied options, and assisted me in dealing with it. I also liked his relaxed manner, and the fact that he was very knowledgeable about " my case."

Jul 26, 2024

EXCELLENT!

Jul 26, 2024

5.0

Everyone very nice.

Jul 25, 2024

5.0

A FANTASTIC TEAM

May 11, 2024

5.0

I VERY much like Edgar Bartolome PA, his manner and thorough explanation of my current health condition and treatment moving forward. VERY attentive and explained everything.

Sep 19, 2023

5.0

Edgar Allan Bartolome was very patient and very knowledgeable.

Sep 15, 2023

5.0

I was very impressed with Edgar

Sep 13, 2023

5.0

Best ever!

Aug 22, 2023

5.0

Very in tune to my desire to be pro-active about my overall health.

Aug 18, 2023

5.0

Good people.

Jun 27, 2023

5.0

The PA & Dr. H are wonderful - care about patients whole "being".

Jun 21, 2023

5.0

Excellent and caring

Apr 17, 2023

5.0

SUPERB.

Mar 24, 2023

5.0

Provider (PA) was very good. Very thorough and a good listener.

Feb 20, 2023