At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.9

Likelihood of recommending this care provider to others

4.8

Explanations the care provider gave you about your problem or condition

4.9

Care provider's efforts to include you in decisions about your care

4.9

Concern the care provider showed for your questions or worries

4.9

Patient Comments

4.6

She was very kind and attentive.

Dec 26, 2024

5.0

I was seen by an NP and she was very knowledgeable and caring. All of my care was taken care of.

Oct 10, 2024

4.6

Not bad

Sep 22, 2024

2.2

From her notes I was able to see,she wasn't listening to me. [...]

Sep 09, 2024

5.0

Educational and familiarity with provider

Sep 08, 2024

5.0

Got straight to the issue at hand.

Sep 07, 2024

4.8

My care provider understood of what health problems were and gave me instructions of how to maintain my health.

Jul 04, 2024

5.0

First time I had NP Karen Buck, and she was excellent!

Jun 19, 2024

5.0

[...] My Karen Buck is so amazing love me some her

May 05, 2024

5.0

My visit with the dr. very positive and made feel important.

May 01, 2024