At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

5.0

During this visit, did this provider show respect for what you had to say?

5.0

During this visit did this provider give you easy to understand information about these health questions or concerns?

5.0

During this visit, did this provider listen carefully to you?

5.0

During this visit, did this provider explain things in a way that was easy to understand?

4.9

Patient Comments

4.5

My care provider understood of what health problems were and gave me instructions of how to maintain my health.

Jul 04, 2024

5.0

First time I had NP Karen Buck, and she was excellent!

Jun 19, 2024

5.0

[...] My Karen Buck is so amazing love me some her

May 05, 2024

5.0

My visit with the dr. very positive and made feel important.

May 01, 2024

5.0

She went above and beyond to help me, even though it cut into her lunch break.

Mar 30, 2024

5.0

I have recommended NP Karen Buck to friends and family - she is truly wonderful and I am so grateful for her.

Jan 25, 2024

5.0

She is awesome!!

Oct 02, 2023

5.0

She took my condition serious

Sep 17, 2023

5.0

Above and beyond to follow up with more information via MyChart - the best primary care provider I have ever had.

Aug 07, 2023