At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.7

Likelihood of recommending this care provider to others

4.7

Explanations the care provider gave you about your problem or condition

4.8

Care provider's efforts to include you in decisions about your care

4.8

Concern the care provider showed for your questions or worries

4.8

Patient Comments

5.0

I love my NP. She has been indescribable important in my healthcare. I hope you can give her the support she needs to sustain the level of care I receive.

Feb 12, 2025

5.0

I've had problems with scheduling through the app for same-day appointment and I brought this up to her, she suggested ways I can get in contact with her or use the walk-in clinic hours!

Jan 05, 2025

5.0

Good

Dec 28, 2024

5.0

Explain everything and very kind.

Dec 17, 2024

5.0

Excellent

Nov 27, 2024

5.0

Very good

Nov 22, 2024

5.0

Emily was absolutely awesome

Sep 12, 2024

5.0

I have a phenomenal PCP. He repeatedly has gone the extra mile for me. He is superb. He's a good diagnostician. He answers questions clearly. He deals with my fear and anxiety over a serious health issue I've had the last few months. I feel like I have a true partner when it comes to my healthcare.

Aug 02, 2024

5.0

Love my provider!

Aug 02, 2024

5.0

Excellent

May 17, 2024