Contact
Locations
15 Canandaigua Street
Shortsville, NY 14548
Credentials
Education
AGNP | Keuka College. Nurse Practitioner, Primary Care. 2022
Ratings & Comments
At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.
Ratings
Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)
Likelihood of recommending this care provider to others
Explanations the care provider gave you about your problem or condition
Care provider's efforts to include you in decisions about your care
Concern the care provider showed for your questions or worries
Patient Comments
I felt comfortable the minute Heather walked into the room! She listened to me! ( Actually Heard what I said!) She had insight & suggestions for me. She is "The Calm against the storm" kind of person!!
Feb 23, 2025
I have advised others to ask for Heather, if Dr. Khan isn't available. She's an active listener, she reads your chart before coming into the room, and, if need be, she will discuss options, risks, and benefits of any needed treatment.
Feb 08, 2025
She was attentive, not rushed and concerned. Very comfortable visit.
Jan 29, 2025
Absolutely loved Dr. Williams she listened to me and helped me
Jan 19, 2025
She listens and considers your thoughts and concerns, works as a team
Jan 18, 2025
Good
Dec 11, 2024
Heather NP very nice and professional. She definitely included me with my own plan of care.
Dec 01, 2024
Everyone was prifessional yet personable.
Oct 25, 2024
Very thankful all were helpful.
Oct 16, 2024
I was very happy with the time taken, and the attention paid to my concerns.
Oct 06, 2024