At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Concern the care provider showed for your questions or worries

4.1

Care provider's efforts to include you in decisions about your care

3.9

Explanations the care provider gave you about your problem or condition

4.1

Likelihood of recommending this care provider to others

3.9

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.1

Patient Comments

All very good and professional

Nov 27, 2024

4.8

Was very informative of what was going on as well as treatment plan. Gave me options and documented everything we talked about

Oct 01, 2024

1.0

Very bad experience [...]

Aug 03, 2024

5.0

It was the first time I seen her. And she was very concerned about my health.

May 17, 2024

5.0

Always a pleasure.

May 03, 2024

5.0

Everyone has been great.

Apr 25, 2024

5.0

This was my first visit with Dr. Kelly since Dr. Scofield retired. I think she will serve my health care needs well.

Feb 15, 2024

5.0

Dr. Kelly was wonderful, she listened to all of my concerns snd took action right away. Dr. Kelly is a wonderful doctor and I feel lucky to have her on my medical team..

Dec 12, 2023

5.0

Good advice

Sep 25, 2023

5.0

Dr Kelly is great! Very knowledgeable and caring

Aug 22, 2023