At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

4.9

During this visit, did this provider show respect for what you had to say?

5.0

During this visit, did this provider give you easy to understand information about these health questions or concerns?

4.9

During this visit, did this provider listen carefully to you?

4.9

During this visit, did this provider explain things in a way that was easy to understand?

4.8

Patient Comments

5.0

[...] Everything was fine

Apr 28, 2024

5.0

This was my first time meeting McKaylle. She was on time, so friendly, knowledgeable, and helpful. She listened to everything I had to say - all my questions and concerns about my health - She spent a considerable amount of time with me and truly made me feel heard and comfortable. I was also very pleased with the suggestions she made to help me start to feel better. McKaylle is a huge asset to the office and I would be happy to see her anytime! Please feel free to pass this evaluation along to her! [...]

Apr 28, 2024

5.0

It was nice to meet the PA, and very reassuring that there is competent care available when my PCP is not available.

Apr 25, 2024

5.0

I am very happy with this practice and the providers there. I have always been able to get a non-routine appointment very quickly.

Apr 25, 2024

5.0

I was very pleased with the provider. She listened carefully, asked questions and examined me as needed, and gave me excellent advice to resolve the issue.

Apr 25, 2024

5.0

I was pleased with the PA and doctor (not my usual providers) who saw me.

Apr 25, 2024

5.0

Everything went well.

Apr 25, 2024

5.0

Excellent care. Very knowledgeable and caring

Apr 16, 2024

5.0

Very Patient, relaxed & Attentive...

Apr 15, 2024

4.5

I think doctors need to be more thorough to understand the health problem best.

Apr 14, 2024

4.5

Be like McKaylle who ordered a heart monitor to determine what might be the problem.

Apr 14, 2024

5.0

She was very informative about my concerns and very patient with answering my questions.

Apr 14, 2024

5.0

This provider is new to me. She replaced the PA that was there for many years. She was very pleasant and knowledgeable. I felt she listened to my concerns and was very patient.

Apr 10, 2024

5.0

I felt comfortable with the Physician Assistant, and my visit was pleasant.

Apr 09, 2024

5.0

She was very calm. Not rushed. Seemed very knowledgeable.

Apr 07, 2024

5.0

First time seeing PA for annual physical vs my PCP. No complaints.

Mar 29, 2024

5.0

Very helpful and personable. Careful to make sure she understood my concern and the options for treatment.

Mar 28, 2024

1.8

Provider was extremely condescending to me. I do not ever want to be seen by this PA again. I would rather see an RN, or go to emergent care if I can't see my primary care physician, Dr. [...].

Mar 27, 2024

1.8

Dr. [...] provides exceptional care to me. Her prior PA [...] also provided excellent care. The PA that I saw I will never see again.

Mar 27, 2024

5.0

Spot on

Mar 27, 2024

5.0

Its was good

Mar 24, 2024

5.0

Good

Mar 24, 2024

5.0

I'm really impressed with this young lady as a PA that I saw. Would like to see her again.

Mar 15, 2024

5.0

Really appreciated the attention and help to address concerns.

Mar 15, 2024

5.0

As always, this visit was a 10 out of 10! Follow up on My Chart was great.

Mar 10, 2024

5.0

McKaylle Woodcock PA was terrific!

Mar 10, 2024

5.0

[...]. Everyone was nice, polite, helpful.

Mar 09, 2024

5.0

[...] Very satisfied.

Feb 22, 2024

5.0

Actually everything went well, as it always does.

Feb 22, 2024

5.0

It was my first time with McKaylle, she was kind, considerate, took care of me and my healthcare.

Feb 22, 2024

5.0

Was most grateful to get this appointment so quickly. So very grateful for Southview Internal Medicine and the compassionate care.

Feb 15, 2024

5.0

This was my first time seeing her and I would feel completely comfortable seeing her in the future if my regular doctor is busy.

Feb 15, 2024

5.0

She was very concerned and thorough

Feb 07, 2024

5.0

McKaylle was wonderful . I almost hugged her.

Feb 07, 2024

5.0

Approachable and professional.

Feb 02, 2024

5.0

McKaylle listened carefully and was very helpful.

Feb 01, 2024

5.0

This was the first time meeting. Her first impressions made me comfortable and she was very understanding of the problem I was having.

Jan 26, 2024

5.0

McKaylle offered many suggestions for ways to relieve my sore throat.

Jan 22, 2024

5.0

[...]. This was a great outcome for me.

Jan 17, 2024