At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.7

Likelihood of recommending this care provider to others

4.7

Explanations the care provider gave you about your problem or condition

4.7

Care provider's efforts to include you in decisions about your care

4.7

Concern the care provider showed for your questions or worries

4.7

Patient Comments

5.0

Kevin I think a PA has always been very good. Like him as well as the others there

Jan 18, 2025

5.0

Very sad that Kevin Gibbs is leaving. Every time I find a good caring provider, they have to move on. You should keep him. Great bedside manner and not afraid to touch me.

Dec 14, 2024

5.0

Kevin did a great job

Dec 14, 2024

5.0

I'm looking forward to working with Kevin on my diabetic concerns!

Nov 12, 2024

5.0

[...] He is excellent and very caring of his people. Please keep him here. [...]

Nov 08, 2024

2.0

All providers were very good to me [...]

Nov 06, 2024

5.0

The doctor shows alot of care. He is professional and seems to care.

Sep 26, 2024

5.0

Dr Gibbs was excellent

Sep 03, 2024

5.0

Kevin was thorough, thoughtful, professional, listened well. He shared his thinking and took my input seriously.

Aug 25, 2024

5.0

Have seen Kevin a few times now, and I really appreciate him. I feel he listens and he cares.

Aug 02, 2024

5.0

Good, Pease renew Kevin Gibbs fir next year

Aug 01, 2024

5.0

I would tell people that Kevin Gibbs is very good and understanding. We need to keep him in Andover Clinic. Very very good

Jul 25, 2024

4.8

Kevin Gibbs is A wonderful addition to this office and I very much hope he is able to stay as my provider!!! [...] He is a breath of fresh air!!!! He listens, he's helpful, easy to speak with, caring, and remembers you the next time!!

Jun 28, 2024

4.5

[...] Kevin by far reassured me about my concerns and whoever is in charge of keeping staff might want to make sure he is compensated with what he needs to remain there. [...]

Jun 15, 2024

5.0

Good

Jun 06, 2024

5.0

Glad I was able to get the help I needed

May 01, 2024

5.0

Yes I like Kevin Gibbs. He is very caring

Apr 20, 2024

5.0

This was my first visit with this care provider and I was very satisfied with my visit. Provider was very thorough and explained all my questions. I have already recommended him to many people.

Mar 23, 2024

5.0

Kevin Gibbs was so helpful and showed great caring on every level of my visit.

Mar 09, 2024

5.0

I hope that he remains in the Andover office! I would really like him as my primary care provider

Mar 02, 2024