At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

4.3

During this visit, did this provider show respect for what you had to say?

4.4

During this visit did this provider give you easy to understand information about these health questions or concerns?

4.2

During this visit, did this provider listen carefully to you?

4.2

During this visit, did this provider explain things in a way that was easy to understand?

4.5

Patient Comments

5.0

I asked about foot care for an upcoming walk of 150 miles. Dr Pinto was very helpful.

Jun 18, 2024

5.0

Would definitely recommend to anyone

Jun 13, 2024

5.0

I would definitely would suggest family and friends to Dr. Pinto

May 08, 2024

2.2

This was an initial evaluation due to previous PCP moving. Time with me was short [...] He never got back to me on info he was to look up. I am very disappointed in this care. [...]

Mar 06, 2024

1.4

The doctor had a "list of things to talk to me about" was much more directive than interactive. This was my very first appointment with him and it seems as though he had made many presumptions regarding my needs rather than engaging in a discussion. He would often not let me finish a sentence without interrupting me to move on to the next item on his list even to the point that when I corrected him about a previous diagnosis and to identify what diagnosis I did have he did not seem interested in hearing what it was. I felt dismissed

Mar 06, 2024

1.0

Dr Pinto had no bedside manner. Did not seem interested in my concerns, I will be looking for a new doctor as this is the worst experience I've had. [...]

Mar 03, 2024

5.0

My first appoint with Dr. Pinto and so happy and lucky to have found him!!

Jan 05, 2024

5.0

Excellent visit. I look forward to working with Dr Pinto on my health. He was through, kind, and responsive to my concerns.

Dec 03, 2023

5.0

Md. Pinto listened to my concerns and offered various solutions to my medical concerns

Nov 16, 2023

5.0

Dr. Pinto is knowledgeable and thorough. His treatment recommendations have really improved my health. I highly recommend him to others.

Oct 20, 2023