At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

4.8

During this visit, did this provider show respect for what you had to say?

4.8

During this visit did this provider give you easy to understand information about these health questions or concerns?

4.7

During this visit, did this provider listen carefully to you?

4.7

During this visit, did this provider explain things in a way that was easy to understand?

4.7

Patient Comments

Very good

Jul 23, 2024

5.0

I saw Melissa Simpson. She is absolutely wonderful. She shows compassion. She listened to everything my husband and I wanted to discuss about my health. As well as helped us getting into another treatment option for mental health to "deal" with pain I have on an everyday basis. She is a wonderful person!

Jul 02, 2024

5.0

I was very good.

Dec 28, 2022