At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.8

Likelihood of recommending this care provider to others

4.9

Explanations the care provider gave you about your problem or condition

4.9

Care provider's efforts to include you in decisions about your care

4.9

Concern the care provider showed for your questions or worries

4.9

Patient Comments

5.0

Good

Jan 26, 2025

5.0

The doctor answered all my questions that I had and she listened to me as she gave me good answers

Jan 19, 2025

4.8

Good and kind doctor and nurse

Jan 19, 2025

5.0

Jillian is very personable, thorough and concerned.

Oct 20, 2024

1.0

Jillian was very argumentative. [...] I have [...] asked to be placed with another PA. [...]

Aug 08, 2024

5.0

I speak highly of and recommend Jillian to everyone.

Aug 07, 2024

3.5

Good

Mar 19, 2024

5.0

Always very courteous and caring providers

Mar 18, 2024

5.0

Good.

Mar 04, 2024

5.0

Jillian Parshall very kind and hard worker.

Feb 22, 2024