5.0
Kelsey Hynes was phenomenal - very caring, listened, and responded accordingly while also being very thorough.
Oct 12, 2024
5.0
Kelsey Hynes, NP provided outstanding care, going above and beyond with explanations and responding to my questions. I give her my highest rating.
Sep 22, 2024
5.0
Kelsey listens to understand both my symptoms and my concerns. I feel heard when I talk to her. Her bedside manner exudes care, friendliness, and competence. She has my trust and respect.
Aug 12, 2024
5.0
I live in [...]. It has been so difficult to find a provider who will listen, take time with me, and will not make assumptions based on my health history. Kelsey is exemplary! I decided to return to her (she was my provider when I lived in [...]), because she is worth the 1.5 hour drive.
Aug 01, 2024
5.0
Very friendly atmosphere
Jul 31, 2024
5.0
Kelsey is a fantastic Primary care provider
Jul 03, 2024
2.6
I am more nervous about the health concerns I had after the appointment than I was prior to.
Jun 28, 2024
5.0
They all deserve various amounts of recognition. I am pleased to be a patient in this practice.
Jun 25, 2024
5.0
Showed care and concerns regarding my health. Answered all my questions that were written on my index card.
Jun 25, 2024
5.0
Kelsey Hynes is amazing- so concerned and compassionate.
Jun 19, 2024
5.0
Really listened snd answeredcall my questions.
May 25, 2024
4.8
Great experience in all ways.
Apr 24, 2024
5.0
Office visit was amazing. No wait time. Nurse/staff were friendly and helpful. Provider was amazing listened to my list of concerns and had good plans and actions for process of moving forward. She also was very aware of all of my/family history and how those might tie into my current concerns. Very happy with Kelsey.
Apr 22, 2024
5.0
Again, I was in and out with no wait time and my provider spent more than enough time with me discussion my current health status. Kuddos to Kelsey.
Apr 22, 2024
5.0
[...] Great experience all around!
Apr 22, 2024
5.0
Kelsey is the best! Always caring and concerned for my health!
Apr 13, 2024
5.0
Kelsey Hynes, Leesha Hoilette - both have gone above and beyond to help me in the last two years as I navigate new health concerns.
Mar 29, 2024
5.0
Had a strep test for a sore throat, I was in and out within 20 minutes. Kelsey is friendlier and more professional than most doctors I've recently seen.
Mar 23, 2024
3.4
She did show concern. [...]
Mar 23, 2024
5.0
Keep up the great customer service
Mar 23, 2024
5.0
While all the North Ponds staff are excellent, Ms Kelsey Hynes and Dr Hursey in particular deserve recognition for their caring and kind approach during the appointment. I feel that they hear my concerns and understand why I'm concerned. Then together we figure out what the next steps are, if any. In this particular case, my symptoms went away on their own after my appointment, in which Ms Hynes could find no infection or other issue. I think the pains I experienced were a "new" stress symptom I hadn't felt before.
Feb 22, 2024
5.0
Ms Hynes is a wonderful person and excellent medical professional. Very knowledgeable, friendly, personable yet efficient.
Feb 22, 2024
5.0
Kelsey is amazing!!!! Our whole family loves her.
Jan 13, 2024
5.0
Kelsey was great!!
Jan 12, 2024
5.0
Kelsey is friendly, attentive, and caring.
Dec 13, 2023
5.0
Kelsey is the best!
Dec 13, 2023
5.0
Kelsey Hynes is an amazing provider for me and my children!!
Dec 11, 2023
5.0
My experience exceeded my expectations
Dec 07, 2023
5.0
Ms Hynes is knowledgeable, compassionate, easy to talk to. She is confident and comforting. She is as good a health care provider as I have ever encountered. I give her my top rating and highest recommendation
Dec 07, 2023
5.0
Ms Hynes and Dr Hersey are at the top of their fields. I commend you on having such highly qualified and effective health care providers.
Dec 07, 2023
5.0
Kelsey was amazing during this appointment- so concerned and knowledgeable.
Dec 07, 2023
5.0
Dr. Leesha Hoilette, Kelsey and nurses and staff-always 110%.
Dec 07, 2023
5.0
Most of the time I see Dr. Hoilette, when Dr. Hoilette is not available Kelsey is one of the other professionals I see. I'm never disappointed and want you to know how much I appreciate their care. This particular appointment was a difficult one, and Kelsey reassured me and Helped me so very much.
Dec 07, 2023
5.0
Listened, prompt follow up, office accessible
Dec 06, 2023
5.0
Kelsey Hynes is outstanding
Dec 06, 2023
5.0
Kelsey Hynes has been amazing each time I've seen her. She is so personal and caring. She has been a great asset to my care team during my pregnancy
Dec 06, 2023
5.0
Over the years, I have found Kelsey to be outstanding.
Sep 30, 2023
5.0
Kelsey was kind, informed & wonderful during my visit. She was easy to talk to & made the visit very easy
Sep 28, 2023
5.0
My guess is the steps Kelsey Hynes took sending me for STAT x-rays probably saved my life. My left lung was full of fluid and she directed me to go to the hospital immediately.
Sep 20, 2023
5.0
All employees have been a pleasure to interact with
Sep 06, 2023
5.0
Kelsey Hynes was friendly and attentive with true concern for the patients wellbeing
Sep 06, 2023
4.2
I've always felt very satisfied with the care that I have received from North Ponds. [...]
Aug 19, 2023
5.0
Kelsey Hynes - she accepted me back as a new patient, listened to the changes in my life over the last year that I've been gone, and provided me with recommendations to improve my wellbeing.
Aug 03, 2023
5.0
Kelsey is very approachable and easy to talk to. She explains things in a manner that is easy to understand.
Aug 03, 2023
5.0
Kelsey was excellent. I always love seeing her.
Jul 21, 2023
5.0
Scott Hartman, Kelsey Hynes, Samantha Heacock - all are excellent @ their profession.
Jul 21, 2023
5.0
Provider responded to MyChart comments even on her day off!
Jul 19, 2023
5.0
Kelsey is the absolute best. Very friendly and easy to talk to.
Jul 16, 2023
5.0
Kelsey is by far the best provider I have ever experienced in my life. Honestly she is the reason that I stay at the office. She always is fully dedicated with showing professionalism, care, understanding, and concern to truly rectify the issue at hand. Kelsey is a major asset to the office. I'm not just speaking for myself either, my mother also sees her and feels the same way that I do. Kelsey is 100% dedication and heart. Thank you for helping me find her for my somewhat problematic health Journey.
Jul 06, 2023
4.6
Dr. Hynes made my experience pleasant and was happy to answer any questions I had.
Jun 20, 2023
4.6
This was my first experience w/this practitioner/office and it was good.
Jun 20, 2023
5.0
Kelsey Hynes took wonderful care of my son. She has a great bedside manner
Jun 10, 2023
5.0
Dr. Hynes ALWAYS provides wonderful care!
Apr 15, 2023
5.0
Kelsey Hynes has just been phenomenal to work with over the years. Do what you need to do to retain this young lady!!!
Apr 13, 2023
5.0
Dr. Kelsey Hynes and Gloribee at the checkout desk. Dr. Hynes is kind, patient, and knowledgeable. She is aware of my personal history and took time to address my anxiety about my visit. Gloribee is so sweet and delightful. Her disposition always puts a smile on my face even after a stressful appointment.
Mar 29, 2023
5.0
Kelsey Hynes and Dr Leesha Hoilette have been an exceptional support to me since transferring to this office. They have helped me navigate new health situations and have persevered through stubborn symptoms that have not been easily resolved. I've never felt that I've had to beg for help from them. I feel that they truly care about helping me get better.
Mar 22, 2023
5.0
Office runs smooth [...]
Mar 13, 2023
5.0
[...] great experience
Mar 10, 2023
3.4
I feel like my physical was more of a conversation than a check up. There was not a lot of physical examination that happened and I am not sure how some of the results she put in MyChart were possible being she did not see those parts of my body.
Mar 07, 2023
5.0
Kelsey Hynes - she's a wonderful and compassionate care provider. The woman at the check out counter [...] she's always so kind.
Mar 02, 2023
5.0
Kelsey was kind, knowledgeable, and very personable.
Jan 28, 2023
5.0
Dr. Kelsey Hines. Excellent listener, caring.
Jan 23, 2023
Kelsey is amazing!
Jan 22, 2023
5.0
Very helpful
Jan 17, 2023
5.0
We appreciate the quick responses by the providers when asking medical questions on the U of R health portal! Not sure what we'd do without that resource.
Dec 23, 2022
5.0
Dr. Kelsey Hynes always goes above and beyond and makes us feel very comfortable during our visits. The woman at the receptionist desk when checking "out" is always so kind and helpful.
Dec 23, 2022
5.0
Kelsey Hynes is by far my favorite Provider. She is so personable, compassionate and truly cares. I was able to confide in her about a troubling time I've been going through and she made our time feel purposeful, and never rushed. She ordered lab work and followed up with me to make sure I was taken care of. I appreciate her beyond belief. Wonderful person and professional.
Dec 23, 2022
5.0
Kelsey Hynes she was great she care about me and was very concerned for me.
Nov 13, 2022
5.0
DR Hynes!!!! shes the best!!
Oct 29, 2022
5.0
Kelsey Hynes - excellent care
Oct 19, 2022
5.0
Keep doing what you are doing.
Oct 16, 2022
5.0
[...] service was great
Aug 28, 2022
Nurse stayed focused to my concerns. Open to my feelings and suggestion. Explained concerns about medication and to take medication when needed.Asked about my ideas about other treatments for my arthertic. Did not push towards my negative feelings and frustrations about treatment towards physical therapy.
Aug 20, 2022
5.0
Don't ever let Kelsey Leave the practice
Jul 25, 2022
5.0
Definitely Kelsey, and [...] - I had to receive a vaccination that was not planned. [...] was very friendly and professional, even though I knew they were running behind. [...] was also very friendly [...]
Jul 25, 2022
I give Kelsey Hynes, NP the highest rating in all categories. She is knowledgeable, thoughtful and thorough. I have never had a better health care professional
Jul 15, 2022
5.0
Kelsey Hynes and the shadowing student (I believe her last name was Dirks) were wonderful, easy to talk to and sympathetic to my problems. They were always concerned for my well being and asked if I had any other concerns other than the one I had the appointment for. I really appreciated that as I did have one or two more areas of concerns that then they addressed.
Jun 19, 2022
Kelsey Hynes, NP does a wonderful job in listening and providing appropriate options for treatment.
Apr 25, 2022
5.0
All good.
Mar 30, 2022
5.0
Kelsey is amazing! We absolutely love her. She's great with my kids. She always listens to my concerns. I've never left the office with unanswered questions. Another thing we love is that she always has a smile on her face.
Mar 26, 2022
5.0
[...] perfect
Mar 22, 2022
5.0
Kelsey Hynes, NP, was the provider at my last visit. I appreciated her suggestions.
Mar 16, 2022
5.0
Kelsey was very pleasant.
Mar 09, 2022
Kelsey is amazing and always actively listens to all my questions and concerns.
Feb 19, 2022
