5.0
Dr. O'BRIEN . She listened to me and validated me
Jun 07, 2024
5.0
I am still fairly new to UR Medicine, but I already see yours as the best-organized and best-operated medical service organization I have interacted with. Nobody else has even been close.
Jun 06, 2024
5.0
Dr. O'Brien is steady and calm, and she has my confidence In a relatively short time.
Jun 06, 2024
5.0
My care provider was perfectly supportive and professional, and the experience was exactly as I'd hoped it would be.
Jun 06, 2024
5.0
Calm relaxed easy to understand speaks English treats me with respect explains what's wrong and tells me to call with any further questions
May 16, 2024
5.0
First time I ever saw this doctor and she was great!
Apr 27, 2024
5.0
From my symptoms she knew what my problem was and she ordered a test ASAP!
Apr 27, 2024
5.0
JUST KEEP UP THE GOOD WORK , THANK YOU
Apr 20, 2024
5.0
I believe all personnel shows respect , concern and advise with proper concern for the patient. regardless of the reason I'm there , I am received and treated very well. That makes every visit as good as possible
Apr 20, 2024
5.0
[...]. Feel the experience was excellent.
Mar 19, 2024
5.0
Provider was nice, listened, and asked questions about my wishes.
Mar 19, 2024
5.0
Listened to my concerns and discussed actions that were available. Allowed me to make decisions based on the information given.
Mar 16, 2024
4.5
Always there for me.
Mar 12, 2024
5.0
Have always been well pleased with every interaction with Dr. O'Brien, and her staff.
Feb 26, 2024
5.0
Our UR Internal and family medicine experience started decades ago as newlyweds starting a family of three children with Dr. [...]. When that practice was dissolved due to their retirements. My husband and I tried several other UR Providers. The care was adequate, but really uncomparable with what we were accustomed to. We were pleased when we were able to be accepted as a new patients in the new practice and building at Grease Center Drive. It was like a breath of fresh air and we were back home again. My husband and I have many pressing health concerns, and we've always been pleased with the response and care given in every instance for Their thoroughness and referrals. We are grateful for U R Medicine and Highland Hospital. Thank you
Feb 26, 2024
5.0
Keep up the good work .
Feb 26, 2024
5.0
The whole office is very friendly.
Feb 15, 2024
5.0
She is great.
Feb 15, 2024
2.2
Listen more and type less
Jan 29, 2024
5.0
When I arrive, she greets with a smile, she listens, and answers my questions. If she doesn't have an answer, she gets back to me.
Dec 11, 2023
5.0
Dr. O'Brien listened to my concerns and offered suggestions as to remedies.
Dec 11, 2023
5.0
I am basically in good health and usually only go to the doctor about once per year. Any time I have needed immediate care, I have been seen in a very timely manner. Also, it was very convenient to receive my flu shot at this visit.
Dec 11, 2023
5.0
All good
Dec 07, 2023
5.0
Dr. O'Brien is a very caring and understanding doctor.
Dec 06, 2023
5.0
Appreciate promptness in reply to my chart & follow up on POSSIBLE acute concerns after visit - helps me feel cared for.
Oct 26, 2023
5.0
Dr. O'Brien remembers my history & ongoing concerns - follows up with my chart promptly. Great eye contact & empathy.
Oct 26, 2023
5.0
My provider is very easy to get ahold of and very helpful when it comes to health-related things. My provider also reminds me of annual flu shots and asks me if I would like to get them within my visit to knock out two birds with one stone.
Sep 29, 2023
5.0
I have had nothing but great experiences with this whole practice! Love the facility and staff including the labs
Sep 23, 2023
5.0
Dr O'Brien was great
Sep 17, 2023
5.0
Dr O'Brien because she takes time to listen and to explain things.
Sep 16, 2023
5.0
Very professional, knowledgeable, and caring
Aug 13, 2023
5.0
Keep up the current standards
Aug 13, 2023
5.0
Thank You
Aug 13, 2023
5.0
Dr. O'Brien intently listened to my concerns and is addressing them in a prompt fashion.
Aug 13, 2023
5.0
Never felt rushed. Dr. O'Brien was friendly and attentive to the medical issue.
Aug 11, 2023
3.0
I don't feel that my provider really tries to dive deeper into underlying causes. I don't feel like she is very invested in helping me improve my health.
Aug 11, 2023
3.0
[...] I don't feel any empathy or anything from my primary care doctor.
Aug 10, 2023
2.2
Unfortunately I did not feel I was heard. Questions and concerns seemed to be considered to be silly and/ or not within the doctors scope of practice. It is unclear if responses were due to overall appearance of conditions, patience presentations of questions, and/or something else.
Aug 07, 2023
2.2
If a patient is concerned about something write it down. Guide them with follow up and or ideas to try. Speak to them as if they are valued and their concerns are ok.
Aug 07, 2023
5.0
She saw that I was due for a pneumonia vax and took care of it during my visit.
Jul 28, 2023
5.0
I am a person who does not want to take medications and this was the first time my doctor didn't try to guilt me into taking medications. I knew I needed a new medication and she showed compassion for my position and was an encouragement to me to finally make the decision to move forward to taking a medication.
Jul 26, 2023
5.0
Dr. O'Brien is very nice and listens
Feb 19, 2023
3.8
[...] She didn't listen to what I said once I reviewed the notes. [...]. She was very blasé. It made me very uncomfortable.
Jan 25, 2023
5.0
My experiences are great
Jan 16, 2023
3.0
Dr OBrien never helps me with my problems. She never has an explanation or offers help. Just says...sorry I can't help you.
Jan 07, 2023
5.0
Dr. Alison O' Brien, shows interest in my problem and cares!
Dec 19, 2022
5.0
[...] I had a good experience and they showed care in my problem.
Dec 19, 2022
4.2
The doctor, nurses and receptionist were and always respectful of me. Great staff!
Nov 21, 2022
5.0
[...] it was good
Sep 28, 2022
4.6
Dr O'Brien definitely had to listen to a lot from me and wade through many things to get me the medicines and referrals needed to move forward. Dr O'Brien gave me the time as if I were the only patient she had to see, I never felt rushed or unheard. Thank you.
Sep 19, 2022
5.0
I was having a gout attack in my big toe. The service provided was exactly what I needed. No waiting, quick exam, instant prescription . [...]
Aug 18, 2022
5.0
So for everything thing is very good
Jul 22, 2022
1.4
Dr. O'Brien needs to listen better. She doesn't respond with compassion to concerns or treat concerns with importance. [...]
Jul 15, 2022
5.0
Both the doctor and the nurse (PA?) were excellent.
Jul 15, 2022
2.6
Actually listening to my concerns
Jun 30, 2022
5.0
I think Dr. O'Brien is the best. She listens and is concerned about my health.
Jun 22, 2022
5.0
Dr. Allison O'Brien and her staff are all excellent
Jun 05, 2022
5.0
Dr. O' Brien! She is great! You can talk to her. She listens, has compassion, has thoughts on what we should do to keep me healthy...glad I made the switch to this practice!!!
May 31, 2022
5.0
This practice seems to be very professional. Dr. O'Brien seems very knowledgeable and always explains things calmly and thoroughly. Her assistant, Caroline, is equally kind and efficient.
Apr 21, 2022
5.0
Although Dr. O'Brien isn't my regular physician. I was very thankful to get in (within a half hour of my phone call). She was wonderful, listened to my concerns and provided treatment plan.
Apr 19, 2022
3.8
Listen to the parents concern for their child. If it doesn't seem like they are satisfied with the response try and help figure out a solution, instead of a referral to someone else.
Mar 31, 2022
5.0
Everything was fine.
Feb 19, 2022
