Dr. Alexander K. Mandych joins us from Southtowns Ear, Nose & Throat, LLP in Orchard Park, where
he was a founding partner. He was the former Department Chair of Otolaryngology – Head & Neck Surgery
at St. Joseph Hospital in Cheektowaga, NY from 2003 to 2009. Prior to this, he was a physician and partner at Western New York Ear, Nose & Throat.

Dr. Mandych earned his medical degree from Albany Medical College of Union University in Albany, NY, prior to completing his internship in general surgery at the State University of New York Health Science Center in Syracuse, NY. He then finished his residency in otolaryngology – head and neck surgery, and was chief resident at Henry Ford Hospital in Detroit, MI.

Dr. Mandych is board certified in otolaryngology and a fellow of the American Academy of Otolaryngology, Head & Neck Surgery. He specializes in adult and pediatric otolaryngology and welcomes new patients to his practice.

Certified Specialties

Otolaryngology - American Board of Otolaryngology

Faculty Appointments

Associate Professor of Clinical Otolaryngology - Department of Otolaryngology (SMD)

Credentials

Residency & Fellowship

Residency, Henry Ford Health System. 1989 - 1993

Internship, Surgery (General Surgery), SUNY Upstate Medical University. 1988 - 1989

Education

MD | Albany Medical College. 1988

Ratings & Comments

At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

4.6

During this visit, did this provider show respect for what you had to say?

4.7

During this visit did this provider give you easy to understand information about these health questions or concerns?

4.7

During this visit, did this provider listen carefully to you?

4.6

During this visit, did this provider explain things in a way that was easy to understand?

4.7

Patient Comments

I have nothing negative to say and yes I have already recommended this facility to others

Aug 31, 2024

[...] Dr Mandych was the RUDEST doctor I've ever met. He was cold, sarcastic and condescending during my 6 year olds appointment [...] Absolutely disgusted with his behavior, I could barley finish a sentence without being interrupted by him

Aug 22, 2024

Very good experience as always.

Aug 18, 2024

I came to Dr. Mandych for a second opinion for a surgical procedure. Dr. Mandych examined my ear and explained In detail, using the anatomy chart on the wall, explained exactly why I shouldn't have the surgery. There is no way to repair the hole in my eardrum. He took his time with me, explained how I should protect my ear, listened to my concerns and answered my questions. I found him to be very kind and friendly and will continue to see him.

Aug 17, 2024

The doctor did a great job in repairing my nose and making sure I had all the information I needed to take care of it. I would recommend him to my friends and family

Aug 12, 2024

Very good.

Aug 04, 2024

Very happy with doctor and his explanation

Jul 29, 2024

The provider made sure to answer all my questions. I have recommended Dr. Mandych to friends when discussing ENT providers.

Jul 27, 2024

Felt extremely dismissed of my concerns [...]

Jul 25, 2024

Just a little upset I didn't get the express all my concerns. [...]

Jul 25, 2024

5.0

Would go back.

Jul 01, 2024

5.0

I was very pleased with the doctor s concern for my situation and truthfully, no other provider had cared about my nosebleeds. He was concerned about giving me the best treatment. I appreciate it and I have already recommended him to others!!

Jun 28, 2024

5.0

I have recommended

Jun 27, 2024

5.0

Very good.

Jun 22, 2024

2.2

The provider seems very knowledgeable and probably is wonderful but was dismissive of answers that I gave to his own questions. My son was sent here by his PCP. This is just one experience. Hopefully my son's condition improves so we will not have to worry about coming back.

May 22, 2024

1.0

Provider was extremely condescending and pompous. Worst doctor visit I've ever had.

May 19, 2024

1.0

Shockingly bad bedside manner, [...] outright rude treating me, a sick person desperate for help, as if I had no right to be there or be treated with respect. [...]. He repeated himself without answering me. I left crying.

May 10, 2024

5.0

Good experience

May 03, 2024

5.0

Very comfortable and confident

Apr 04, 2024

2.0

[...] He speaks very quickly. He was friendlier/warmer in his manner at this appointment than at any prior appointment. [...]

Mar 25, 2024

5.0

Addressed my problem & resolved the issue.

Mar 17, 2024

5.0

The doctor was amazing!

Mar 14, 2024

5.0

It was just an earwax issue but he made me feel very comfortable. Matter of fact, kind doctor with a sense of humor.

Mar 08, 2024

5.0

Very happy

Feb 19, 2024

5.0

Between this appointment and last appointment with Dr. Mandych, it was like night and day. [...] He insulted my job, life choices, anything he could get his hands on and claimed I couldn't take a joke. However, he was still being a very VERY thorough doctor so I looked past his awful bedside manner and personality and came back. [...] He was incredible. He was unbelievably caring, he listened to everything I had to say or had to ask. He genuinely cared about my problem and wanted to help. Without giving details he ended up going above and beyond to set up a plan to help in ways that he absolutely didn't need to. It means so much that he did this and that he more than made up for the last experience. An apology is nice, but actions to really show you're sorry mean more and he is clearly doing the work to improve his behavior toward patients, at least in my case. It's appreciated.

Feb 03, 2024

2.2

Very rude, cut me off as I was explaining my child's history, dismissive, condescending.

Jan 27, 2024

5.0

This provider obviously knows what he is doing. He could slow down just a bit during explaination of treatments.

Dec 24, 2023

3.4

Initially any concerns were explained away by the provider and I had to fight to be heard and validated. After I continued advocating for myself, he was more concerned about my symptoms and listened to me more. I wish he had listened more early on and didn't try to brush me off.

Nov 30, 2023

4.2

I'm usually pleased with our appointments with Dr. Mandych, but I felt kind of dismissed this visit. I understand I'm not the doctor, but I feel like I have educated input. I felt he could have approached me a little differently even though he disagreed with my thoughts.

Nov 19, 2023

5.0

Dr. Mandych explains things clearly so that patients/people can understand.

Nov 15, 2023

3.4

Mother filling out for 6 year old child. Provider could have explained better what he was going to do to my child before just doing it.

Nov 13, 2023

1.4

I would never refer this doctor to anyone he showed no care at all to help me with the health concern that I have going on right now

Sep 03, 2023

1.4

This visit to be seen by Dr. Mandych was a waste of time. [...] After a brief visit, and I had more questions about my condition, his hand was on the door knob. He was done and couldn't get out fast enough.

Aug 21, 2023

1.0

He was terrible. [...]

Aug 19, 2023

5.0

I feel like Dr. Mandych listens to my concerns and takes my thoughts into consideration, which I appreciate.

Aug 12, 2023

5.0

The doctor was a very nice & respectful person!

Jul 14, 2023

1.4

[...] He was rushed. I left very upset.

Jun 26, 2023

5.0

Very good doctor

Jun 23, 2023

4.2

The doctor is very knowledgeable.

May 21, 2023

5.0

Empathetic and appeared to be a good listener.

May 18, 2023

5.0

I have already recommended him to my friend!

Apr 23, 2023

2.6

He is very knowledgeable but brushed aside any effort on my part to explain the injury and subsequent ramnifications

Mar 11, 2023

2.2

The first time I saw this provider he was attentive and explained my condition in complete detail. During this visit he seemed to be in a hurry to get to whatever he had to do next my appointment was at 2:00 and he was walking away from me as I was talking at 2:05. I was trying to ask questions about my conditions and steps I needed to take and he was literally walking out the door, I was very disappointed with this visit.

Mar 08, 2023

5.0

Dr. Mandych is in my opinion, one of the best specialist providers I have worked with. He is a no-nonsense but very thorough physician. He identified my issues, did more testing and labs than my previous specialist for the same problem and provided the exact care and medication I needed to solve those issues. Both UR Medicine and I are fortunate to have him and his staff serving us.

Feb 23, 2023

2.6

Very stern, no bedside manner

Feb 19, 2023

5.0

All good

Jan 19, 2023

5.0

I could not call that camera making a trip up and down my nose a good experience! The rest of the visit was enjoyable.

Jan 14, 2023

1.0

Condescending and downright unprofessional on so many levels. Refused to help me with my issue I came to him for help for. [...] The ABSOLUTELY WORST doctor I've EVER encountered. Doesn't care at all.

Dec 16, 2022

5.0

I've already recommended him to two colleagues.

Dec 01, 2022

5.0

Very thoughtful and helpful, excellent engagement with me.

Nov 16, 2022

5.0

I would rate Dr. Mandych and his team as one of the top providers in UR. I have several UR Providers and I would rate him as one of the best. Also an excellent facility which seems to have all the needs on-site. I had a culture done at one of my visits and results came back quickly.

Oct 30, 2022

5.0

The care provider went the extra step in doing a culture sample from the "gunk" in my ear canal which results indicate bacterial types which are causing my issues. They also prescribed before the result were in on the culture, medications to immediately start treating the cause of my problems.

Sep 19, 2022

5.0

I have had many surgeries in my life but this one was one of the most professionally handled ones. The doctir and surgical team were great. The surgery was a text book surgery. No complications due to my expert doctor. I highly recomment treatment being done with Dr. Mandych and his team! Thank you Dr. Mandych and Strong Memorial Surgical team for my great care and your service!

Sep 09, 2022

5.0

Even though my appointment was a little delayed when Dr. Mandych arrived, I did not feel rushed nor did he.

Aug 25, 2022

5.0

The provider was really grate and helpful

Aug 19, 2022

5.0

Dr. Mandych is very knowledgeable and caring. He is one of my favorite doctors

Aug 13, 2022

5.0

Dr. Alexander Mandych was extremely understanding with my anxiety I was experiencing while anticipating the pain I may feel as he worked on my ear. With recent trauma to my ear drum he took great care and talked me through the procedure by coaching my breathing and focusing on a fixed spot on the wall. He worked quickly and did an amazing job. He explained everything completely. As much of a difficult patient I was, he took excellent care of me medically and emotionally. Thank you Dr. Mandych! Hope to never need your services again, but If I do, I will feel so much better going into it knowing I'll get the best care from you!

May 25, 2022

5.0

Very satisfied with Dr. Mandych.He quickly established a comfortable rapport, was professional, determined how my travelPlans might influence my condition and provided helpful tips.

May 12, 2022

5.0

Excellent!

May 06, 2022

5.0

Dr. Mandich had a lot of information to deliver and he did so with a little humor. I think that helped me absorb the info.

May 04, 2022

5.0

I appreciated Dr. Mandych's "teaching: of the Nose and Throat. I enjoyed watching the video of the scope exam. I wish the appointment lasted longer to learn more (but that would have held up the next patient which would not have been nice of me!) :)

Apr 21, 2022

5.0

I love this provider. He always listens, gives me enough time & explains things so I understand. He also is pleasant & has a sense of humor! Very important!

Apr 01, 2022

1.0

[...] I left disgusted, and furious with his behavior. I have already discouraged friend and family from making an apt with him

Mar 26, 2022

5.0

No problems.

Mar 18, 2022

5.0

Dr. Mandych is awesome.

Feb 23, 2022