At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

4.3

During this visit, did this provider show respect for what you had to say?

4.3

During this visit, did this provider give you easy to understand information about these health questions or concerns?

4.6

During this visit, did this provider listen carefully to you?

4.4

During this visit, did this provider explain things in a way that was easy to understand?

4.3

Patient Comments

4.5

Much better experience

Mar 17, 2024

5.0

Very good experience

Jan 13, 2024

5.0

Dr. Allison is very thorough and easy to talk to.

Nov 01, 2023

3.8

I like Dr Allison a lot and feel she has been very diligent in staying on top of my eye care. [...] She had 2 people with her (med students or residents?) - I was not I introduced and should have been asked ahead of time if it was ok for them to come in . She seemed distracted with them in the room which is understandable to a degree. Again frustrating. I am an RN and have worked in an office so know how it all should go. This is the first time that I have had concerns with Dr herself. [...]

Aug 25, 2023

2.2

Dr. Allison does not have a good bedside manner

Aug 18, 2023

5.0

The doctor was very thorough and we had good conversation about my condition.

Aug 11, 2023

4.0

Good experience

Jul 20, 2023

1.8

Dr. Allison told me she was scheduling me for surgery-never explained the procedure or any of the risks, down time etc...Dr. Allison said she was calling in a prescription for me two days ago and it was never called in. I messaged her through my chart to make her aware and have not heard anything back and still don't have my prescription. Very poor quality of care.

May 03, 2023

5.0

Again excellent

Apr 05, 2023