The Department of Psychiatry’s Advisory Council of Consumers (DPACC), formed in 2006, is a volunteer group of patients, family members, caregivers, and staff who work to ensure that patients and families receive the highest-quality, patient and family-centered care across our services.
DPACC is
A Patient/Family Advisory Councils at URMC
About partnership and collaboration
An advisory council
A welcoming, respectful and safe forum for sharing concerns, suggestions and ideas
Our Purpose
To identify gaps in care and advocate for enhancements to improve the patient experience, ensure high-quality care, and to establish a partnership between the hospital and the patients we serve.
Eligibility
DPACC members that have had a recent experience with any Department of Psychiatry service either as a patient or family member/caregiver. They have an interest in partnering with the Department of Psychiatry to provide direct input into programs, policies, and practices, that impact the patient experience.
Why DPACC?
Because everyone benefits, including:
- Patients and family members receiving services at Strong Mental Health & Wellness
- Council Members personally grow by the experience of having a voice at the table
- The URMC as a result of DPACC representatives participating in the Medical Center council
- The Department of Psychiatry in all that we do
Volunteer Responsibilities
DPACC represents the voice of Psychiatry’s patients and families.
The group meets on the 3rd Wednesday of the month from 4:30pm - 5:30pm virtually on Zoom. During our monthy meetings members may be asked to:
- Discuss patient and family priorities and concerns
- Help with development of patient programs and materials
- Share ideas for improving care and patient experience
- Serve on internal committees focused on quality and improvement
Are you ready to become a DPACC member?
Complete our application today to start the process of becoming a member of DPACC.
Contact Us
For additional information or questions: