Visiting Information

If you are here looking for information regarding a patient in the emergency please call the Strong Emergency Department at (585) 275-4551.

If you are visiting a friend or loved one who is staying at Strong Memorial Hospital, we extend a warm welcome to you. We believe that family and friends play an important role in a patient’s recovery and for this reason, we encourage visitors. To help you feel comfortable and well informed we have several resources available to you.

Upon entering the main lobby at Strong Memorial Hospital you will find our Hospital Ambassadors at the Information Desk located in the center of the lobby, waiting to answer any of your questions.

If you need assistance due to a disability we offer a number of specialized services. Hospital Ambassadors are also available and happy to help make arrangements for any disability assistance you may need.

Please use the links on the left for more information about visiting hours and policies as well as our amenities and services. We’ve also provided some insight on how you can help your patient heal and the role of a support person.

Clean hands: take the pledge.

Are your hands clean? It’s one of the best ways to keep patients free from infection.

We’re working hard to do our part. But hand hygiene involves everyone: doctors, nurses, staff—and you. So please take the pledge and be sure to wash your hands or use antibacterial gel every time you enter and leave a patient’s room. Thank you for helping us keep our patients safe!