July 2023

The Perfect Score: Flawless NYSDOH Inspection for Highland Laboratory

Highland Hospital Laboratory recently received an error-free evaluation from the New York Department of Health in an unannounced inspection. Highland Chief of Pathology Julietta Fiscella, M.D., CPE, FCAP, emphasized the significance of this achievement, stating, "It’s unheard of to have an inspection without errors. It’s that significant." Director of Laboratory and Support Services Tsega Belete, MT (ASCP) added, "It's really remarkable because of scope of the evaluation. So, we're extremely excited and proud of our staff and the work that we've been doing in the past couple of years."

MyChart Medical Advice Messages – FAQ

MyChart Messaging is great for patients to use to address simple questions about their care. However, in the past decade we have seen a dramatic increase both in the volume and level of complexity of the messages sent to our providers -- in 2022, more than two million messages were received.

Highland Expands Colorectal and Gastroenterology Initiatives

Efforts are underway to renovate Highland’s former presurgical screening space in the northeast wing to become a new outpatient site for Highland’s Colorectal Surgery and Gastroenterology groups. 

Kudos

Here are some physician KUDOS that were taken from Hot Comments during the past several months.

The Ongoing Challenges of Long-Term Care Placements

Placement of ALC patients has long been a challenge in the healthcare industry because of the low reimbursement rates by Medicaid to Nursing Homes, and the issue was made worse by the COVID-19 pandemic.