Mala Ratan Gupta, M.D.

Everything else was good.

Mar 19, 2024

Dr. Mala Gupta has been my primary care physician for years, as well as my mom's. We have always felt we are in the best care with Dr. Gupta. She is thorough, takes her time with her patients, and is compassionate. We will miss her dearly when she retires later this year. Thank you, Dr. Gupta!

Mar 19, 2024

Best primary care doctor that I could hope for

Mar 17, 2024

Dr Gupta is wonderful

Mar 17, 2024

Dr Gupta is a compassionate and excellent physician.

Feb 29, 2024

Great provider [...].

Feb 14, 2024

Dr. Gupta does not listen to my concerns. She often cuts me off [...]

Feb 03, 2024

I have a very good rapport with the provider.

Jan 29, 2024

Amazing, competent, treasured, helpful, caring, knowledgeable, thorough, successful in health care, trusted

Jan 27, 2024

Dr. Gupta always explains options and pros and cons of any form of treatment or prescription. She is my most trusted and knowledgeable health care provider.

Jan 26, 2024

Dr. Gupta takes the time to really know her patients. It's been a privilege to have her as my general practitioner for the last 20 years.

Jan 24, 2024

The provider is very good

Jan 24, 2024

Every one is nice

Jan 24, 2024

Every is nice

Jan 24, 2024

She is an excellent provider & I wish she wasn't about to retire.

Jan 22, 2024

Dr. Mala Gupta outstanding, brilliant doctor.

Jan 22, 2024

Highland hospital ER was great

Jan 19, 2024

We had a thorough discussion about my health, progress to date and plans for moving forward.

Jan 05, 2024

Dr. Gupta is the best, thanks for all your service to all, best wishes for your retirement.

Dec 14, 2023

I am very happy to have Dr. Mala Gupta as my primary health provider+

Dec 13, 2023

This provider is "top notch" as far as I am concerned. She is caring and thorough and always available if not in person, by telephone or MyChart.

Dec 11, 2023

Dr. Gupta is an excellent clinician and listener

Dec 11, 2023

I am very happy with my Doctor

Dec 08, 2023

Dr. Mala Gupta is an excellent physician. [...].

Dec 07, 2023

Dr Gupta is by far the best doctor EVER. She listens, she cares, she's smart, she's thorough.

Dec 07, 2023

Dr Mala Gupta - outstanding

Dec 07, 2023

I always appreciate Dr Gupta's warm and professional expertise.

Dec 07, 2023

Always a positive experience!

Dec 07, 2023

Always good seeing Dr. Gupta. She spent 1 1/2 hours with me.

Dec 07, 2023

Always takes time to learn how you are doing. Genuinely cares about her patients.

Dec 07, 2023

I have received excellent care from this provider each and every visit.

Dec 06, 2023

Dr. Gupta always listens to my concerns or questions and gives me thoughtful instruction. Honestly, she is the doctor by which I judge all other medical staff I may have interactions with as she has always made me feel comfortable, heard, and that I can have trust in the care I receive from her.

Dec 06, 2023

Been with Mala Gupta for many many years love her

Dec 06, 2023

She can be very abrupt..I have left in tears before because of how she made me feel

Oct 04, 2023

Provider needs to listen to what the patient is saying and not dismiss concerns. Need more focused visits, as the Doctor goes off on tangents, and forgets information post visit.

Sep 27, 2023

Dr. Gupta always treats me with respect and listens to me.

Sep 26, 2023

Been going to Mala Gupta for almost 30 years she's so great

Sep 23, 2023

Always listens

Sep 22, 2023

Dr Gupta talked to me about starting a statin and explain it. Recommend I start it but asked me my opinion. I liked that it was a joint decision.

Sep 21, 2023

She was very thorough in assessing my condition and ordering test to further investigate.

Sep 15, 2023

Everything was good.

Sep 15, 2023

Every things is done very well. Keep going this way

Aug 26, 2023

Dr. Mala Gupta is wonderful.

Aug 21, 2023

Very pleased with the visit -- all my questions were answered so I could understand.

Aug 16, 2023

She is always attentive and genuinely caring.

Aug 11, 2023

Dr Gupta. GREAT DOCTOR

Jul 30, 2023

Excellent care.

Jul 28, 2023

I have been very satisfied with overall experiences.

Jul 28, 2023

We have been with our primary care provider for 30 plus years and have always been very confident with the care we have received.

Jul 28, 2023

All OK.

Jul 25, 2023

Dr. Gupta is perfect - so amazing to have a provider that takes so much time b/c that's not common now!

Jul 21, 2023

She is an excellent provider, caring and thorough

Jul 20, 2023

Dr. Mala Gupta always takes her time to listen and ensure I understand not only any explanations she may provide, also any course of action or updates

Jul 19, 2023

Dr. Mala Gupta is the best Dr. I have ever, and continue, to see. She is not only always extremely courteous and professional - she always listens to my concerns and talks through them with me.

Jul 19, 2023

I felt that the provider had something going distracting her. I had a stroke and was in the hospital two weeks prior. This visit was already scheduled as a following to medicines. [...] Very disappointed . Not the usual care.

Jul 17, 2023

I appreciate that Dr. Gupta took more time than usual to discuss my concerns.

Jul 13, 2023

Dr. Gupta has always been very good about explaining things in plain English and asking for my input as we decide together the best way to treat an issue.

Jul 07, 2023

Dr. Gupta always takes the time to listen and thoroughly assess any concerns I have. She's great!

Jul 05, 2023

Dr. Gupta is an amazing provider.

Jun 30, 2023

Dr. Gupta took her time with me to address my medical needs.

Jun 30, 2023

EXCELLENT CARE

Jun 28, 2023

Dr. Gupta is one of the most caring and kind providers I've had. She even called me with results of my tests. Don't know the last time a provider called me. I would highly recommend Dr. Gupta!

Jun 21, 2023

I feel I'm getting excellent care.

Jun 16, 2023

Dr. Mala Gupta has been my PCP for many years. She knows me well and does an excellent job working around my quirks.

Jun 16, 2023

Dr Gupta is a GREAT doctor. Always helpful and respectful.

Jun 10, 2023

In my judgment, I receive the best possible care from this provider. She is kind, understanding and has great listening capabilities.

Jun 10, 2023

Mala Gupta, MD, is special in all areas.

Jun 10, 2023

Known her for 20 years & she's alwyas been an excellent doctor.

Jun 01, 2023

Always good [...]

May 24, 2023

Dr.Mala Gupta is the epitome of the profession of medicine. Her intelligence, knowledge, experience, and very nature exude with what has become for me, as her patient of 10 years, the model by which all medical professionals should aspire to and endeavor to become. I am everlastingly grateful to her, and know that my life would have been different, medically and personally, had she been my doctor.

May 18, 2023

I have no problem at all with the care I receive by these professionals.

May 18, 2023

Excellent and caring doctor

May 18, 2023

Dr. Gupta is absolutely wonderful in every way!

May 17, 2023

Provider always takes the time to address my concerns and to ensure my understanding

May 16, 2023

Dr. Gupta is wonderful. She always takes time with me and answers my questions. She remembers what is going on in my life

May 16, 2023

Dr. Mala Gupta is exceptional in every respect.

May 14, 2023

Dr. Gupta is excellent! I couldn't ask for anyone better!!

May 12, 2023

[...] I mind the wait less knowing I will have Dr. Gupta's full attention when seen.

May 07, 2023

Dr. Mala Gupta & Molly MacClean - they are exceptional care providers.

May 04, 2023

I appreciate her effort [...] Dr. Gupta has been following me closely for this illness

Apr 22, 2023

The negligence of paperwork is very disappointing. 1) My mother, [...] years old, has been participating in the [...] program since 2017. Once a year, her PCP is supposed to renew a [...] form. The last two years, filling out this form has become a big problem. [...] sent the form to Dr Gupta in [...], before the visit. They indicated that the form must be returned no later than [...], otherwise my mother could lose her [...]. I myself also gave Dr. Gupta another copy during the visit. She, as always, promised to fill it in a timely manner. And again it was not done. On [...], [...] faxed the form again, this time asking Dr Gupta to complete it ASAP. On [...], [...] called me to say that they had not received the form back. Again, I had to contact the office several times before they finally completed this simple paperwork. Naturally, my mother was again very nervous, due to that. It's amazing the doctor doesn't understand this. [...] Since her last lab tests were done a year ago, the Dr Gupta said at the visit that new ones were needed and that she would order them now. Unfortunately, this has not yet been done either.

Apr 21, 2023

Dr Mala Gupta is an exceptionally brilliant and compassionate doctor. She is very thorough and inspires me to do my best at living a healthy life.

Apr 15, 2023

I know I am in the best of care with Dr Gupta.

Apr 15, 2023

Dr. Gupta is the best.

Apr 14, 2023

Dr Mala Gupta excellent doctor who cares

Apr 13, 2023

I do not always relay all my health concerns in a single visit. Dr. Gupta has answered my emailed follow up questions efficiently. She takes my concerns seriously and values patient education.

Apr 12, 2023

My test results are posted on MYChart and I get the results immediately and then discuss them with Dr. Gupta when we meet

Mar 26, 2023

Dr. Mala Gupta is outstanding. Nurse Lola is very kind and friendly.

Mar 25, 2023

[...] Dr. Gupta is an outstanding clinician and l am fortunate to be her patient.

Mar 24, 2023

Mala Gupta is a treasure!

Mar 16, 2023

Dr. Mala Gupta. I've been a patient of for over twenty years. She is exceptional doctor an friend.

Mar 15, 2023

[...] she is a very good doctor.

Mar 15, 2023

[...] for me the entire staff is polite, cheerful & professional & easy to talk with -- lam very pleased with this provider & her staff !!

Mar 15, 2023

Continue the compassionate care

Mar 14, 2023

She is very empathetic and compassionate

Mar 14, 2023

Dr Gupta spends time on the visit and really listens

Mar 10, 2023

Dr. Mala Gupta is an outstanding physician providing excellent comprehensive care with professionalism and excellent understanding of patient's needs.

Mar 10, 2023

Everything was good.

Mar 03, 2023

Keep up the great work!

Mar 03, 2023

Dr. Gupta has been my PC doctor for many years. She knows me very well, she does NOT bug me about losing weight!!! From time to time she will suggest I read a book such as FORKS OVER KNIVES but she doesn't make me feel disgusted with myself. Interestingly, in the past 10 months I've lost 30 lbs. without the horror of counting anything or weighing in.

Mar 02, 2023

Dr. Gupta. She takes her time with me. She demonstrates the greatest interpersonal skills. Pure awesomeness!

Feb 05, 2023

Dr. Gupta always gives me her expectations, and I normally follow through with them

Feb 05, 2023

Dr. Gupta a 100%.

Jan 30, 2023

Besides being a concerned and excellent doctor, Dr Gupta is an incredibly lovely person.

Jan 26, 2023

Dr. Gupta - very caring.

Jan 26, 2023

Dr Mala Gupta - a knowledgeable, very competent, very caring physician!!

Jan 25, 2023

Dr. Mala Gupta is wonderful. She takes as much time as we need to go through my medical issues/questions.

Jan 20, 2023

Always well treated. No complaints.

Jan 18, 2023

Dr. Gupta is the best. She is always on people's waiting list for openings.

Jan 11, 2023

I'm [...] years old, and in good health - for my age - I consider Dr. Gupta an excellent doctor and I like her.

Jan 06, 2023

I was very satisfied with my visit. Everyone at that office is pleasant and helpful. Dr. Gupta is the best.

Jan 01, 2023

Dr. Gupta is an excellent doctor who listens to my concerns, always gives me options and answers my questions.

Dec 31, 2022

[...] I really appreciate the time and care that is spent.

Dec 23, 2022

I am a long time Dr. Gupta patient a I am trusting her knowledge, experience and hard work to help her patients.

Dec 22, 2022

[...] very good experience.

Dec 22, 2022

Dr. Gupta always conducts her appointments with a blend of professional and personal. I feel very comfortable discussing my health with her.

Dec 21, 2022

My visits with Dr. Gupta are always helpful & pleasant. I hope that she doesn't plan to retire while I am still alive!

Dec 21, 2022

Nothing & no one better.

Dec 19, 2022

Dr. Gupta is always excellent.

Dec 16, 2022

Dr Mala Gupta is an exceptionally wonderful, wise and compassionate doctor. I am blessed to have her as my primary care physician. I know I am getting the best of care.

Dec 15, 2022

Dr. Mala Gupta is the best!

Dec 13, 2022

Dr. Mala Gupta is the very best!

Dec 10, 2022

Dr. Mala Gupta is the most thorough, compassionate doctor I've ever visited. She treats the whole person, both physical, mental and emotional.

Dec 02, 2022

[...] it was a perfect routine visit.

Dec 02, 2022

Dr. Mala Gupta is a brilliant doctor

Dec 02, 2022

I am extremely happy with the personal interest and attention provided by Dr. Mala Gupta. She is devoted to her profession and the patients she serves.

Nov 20, 2022

Mala Gupta. Talk about alway going above and beyond to treat me. She's incredible, has so much passion for medicine and takes plenty of time to chat with me. She is so thorough!she makes me feel like it cares and treats me like I'm one of her family members. That's hard to find!

Nov 16, 2022

All the doctor's & staff members l've seen @ this location have always been polite & very professional & l will never switch from Dr. Gupta

Nov 10, 2022

[...] my visits are always pleasant

Nov 10, 2022

Dr. Mala Gupta has been my primary care physician for around 30 years. She has always shown great care and concern for my well being both physically and mentally. Dr. Gupta has an in depth knowlegde of me as her patient. I feel the care she gives is extraordinary. Below is just an example of how quickly and professionally my injury was addressed.

Nov 02, 2022

My residence Is somewhat relative to the experience. I injured my left shoulder on [...]. Went to urgent care in Batavia, was advised to go to emergency. Went to emergency in Batavia, took x-rays, did not see anything on them, was sent home. [...], I had fair amount of pain and swelling, called Dr. Gupta's after hours service and was directed to go to emergency at Highland Hospital and see an orthopedic. [...] I was given an appointment approximately 10 days out. So, I called Dr. Gupta and apprised her of my situation. About an hour or two later, I had a message in Mychart from Dr. Voloshin with an appointment for the next day. I have since had my surgery on [...], and now starting to rehabilitate, with physical therapy, with one of Dr. Voloshin's team members, Todd Peterson. I am very thankful and grateful that Dr. Gupta was able to get me seen in such an incredibly timely fashion. I also seem to be recovering fairly well and haven't had any pain or used pain meds since [...]. Dr. Voloshin expressed to me that I had incurred severe damage in my shoulder. I don't know how it will all turn out, but I am incredibly pleased with all care I have been provided. Thanks to all who helped me.

Nov 02, 2022

Dr. Gupta goes above and beyond to care for her patients!!

Oct 31, 2022

Mala Gupta MD is extraordinary. [...] the nurse greeter is someone I am always happy to see.

Oct 28, 2022

Dr. Mala Gupta from time to time will suggest I take a look at a particular book such as Forks over Knives. But she does not harass me about my weight. She understands that there Isn't an overweight person on this planet who needs to be reminded they are fat and who Isn't full of shame when they look In the mirror. I really appreciate how she reads me. It motivates me to take a look at what she suggests. AND It keeps me coming to my appointments.

Oct 21, 2022

Dr. Gupta is the best!

Oct 20, 2022

[...] I'm very happy with Dr. Gupta & with the practice.

Oct 20, 2022

I love my doctor Mala Gupta. She has been my doctor for at least 20 years.

Oct 18, 2022

Dr Gupta explains everything so I understand

Oct 16, 2022

[...]. I had a warm, professional experience.

Oct 15, 2022

Dr. Mala Gupta is outstanding physician, extremely knowledgeable, experienced, with empathy .

Oct 14, 2022

Doctors are more busy re-checking patient data on the computer (which takes most of the time) than examining, even at annual physicals. Still, their After Visit Summary reports and Notes contain inaccuracies (they don't tend to fix later).

Oct 14, 2022

I feel I bring up the same concerns from visit to visit and I don't really get any kind of resolution.

Oct 14, 2022

Everything was fine. I have good rapport with Dr. Gupta.

Oct 13, 2022

Dr Gupta - great MD ; thorough; listens carefully

Sep 29, 2022

Dr. Gupta is the best Primary Care physician I have had.

Sep 26, 2022

Dr. Mala Gupta is an exceptional doctor. The Primary is the most important member of my health team. She does an amazing job of coordination and cooperation between Providers, keeping up with my multiple issues, being a caring person.

Sep 23, 2022

No one likes going to the Dr but my experience with Dr Gupta is always positive. She really listens to my concerns and we work together for resolution. I feel I get excellent care

Sep 23, 2022

Dr. Gupta is so kind and patient. She encourages me to stay healthy and exercise. She's a great doctor and I respect her advice.

Sep 23, 2022

I'm very happy with my doctor and everyone in the office that I interact with .

Sep 23, 2022

Continue the empathetic care

Sep 23, 2022

Dr. Mala R. Gupta, MD is very experience, very patience and attentive. She asked many questions regarding my health condition, made physically checking and clearly discussed with me the required medication and course of required treatments.I feel comfortable to discuses my health problem with the Dr. Gupta.

Sep 18, 2022

Every things was excellent above any expectation

Sep 18, 2022

Dr. Gupta remains an excellent practitioner. I am fortunate to be included in her practice.

Sep 10, 2022

[...] Dr. Mala Gupta is the most thorough doctor, professional and kind.

Sep 01, 2022

Experience was excellent

Aug 24, 2022

I am very happy with my doctor

Aug 14, 2022

Dr Mala Gupta always goes above and beyond in her care

Aug 12, 2022

I am completely satisfied with Dr. Gupta and the staff.

Aug 10, 2022

Keep doing what you are doing

Jul 22, 2022

Dr. Mala Gupta an excellent human being an excellent doctor of medicine.

Jul 15, 2022

It was a great experience.

Jul 13, 2022

Dr. Gupta is THE BEST!!! Our whole family goes to see her now. We just love her.

Jul 08, 2022

[...] It is always great!

Jul 08, 2022

Dr. Mala Gupta is an excellent primary care physician . She has always been very responsive to any of my concerns . Clinton medical associates is a wonderful practice .

Jul 08, 2022

Dr. Mala Gupta and her staff were all amazing

Jul 01, 2022

Dr. Gupta is very thorough - started with the group early 1990's Dr. Betty Rabinavitz for about 25 yrs then with Dr. Gupta - many changes, they stay on top of things - people in this area are impressed when I mention I am with this group.

Jun 24, 2022

Overall always a pleasant experience.

Jun 21, 2022

Dr. Mala Gupta - a very caring and attentive physician.

Jun 21, 2022

Keep Dr. Gupta forever!

Jun 19, 2022

Dr. Gupta has always spent as much time with me as necessary. I never feel rushed and always feel like she is truly listening to me & cares about me.

Jun 17, 2022

Dr Gupta is an excellent doctor!

Jun 15, 2022

[...] excellent Dr

Jun 15, 2022

Dr Gupta is always attentive and has very effective solutions for my health concerns. She is the best doctor I've ever had. I hope she never retires!

Jun 03, 2022

I think Doctor Gupta is great she save my life from cancer

Jun 02, 2022

I have no complaints

Jun 02, 2022

Mala Gupta is an excellent doctor. Extremely knowledgeable, caring, personable. I trust her judgement explicitly.

May 12, 2022

Dr Mala Gupta is an exceptionally knowledgeable and compassionate physician. I know that I am in the best of hands with her wonderful care. I am very blessed to have Dr Gupta as my primary care doctor!

May 12, 2022

Dr. Mala Gupta is a very thorough doctor. Does not rush you out of the office, takes time to explain things and recommends what I need to do.

May 11, 2022

Dr Gupta. Dr always treat me wth respect and listens to my complaintsb

May 04, 2022

Dr. Gupta. She has been my physician for many years, and I am always glad to have her as a doctor: she is direct but kind, listens carefully, and always respectful. And I absolutely trust her medical knowledge.

Apr 28, 2022

I love Dr.Gupta!!!!

Apr 26, 2022

I feel lucky to have such a smart ,caring doctor. My husband ,daughter and son-in -law all see Dr. Gupta and also are very happy she is their doctor.

Apr 15, 2022

Dr. Mala Gupta is an outstanding physician, with immense knowledge combined with empathy and holistic approach to patients. She deserves special recognition for her excellent work.

Apr 09, 2022

May Dr. Gupta live forever and never retire.

Apr 03, 2022

[...] I enjoy seeing Dr. Gupta as she always has the best option for me to remedy whatever we discuss.

Mar 24, 2022

Dr. Mala Gupta - outstanding provider. Always listens and engages me in deciding the best path forward. Mary Maclean - listened to my concerns and discussed options with me. Helped me to take the best course of action.

Mar 24, 2022

I think Dr. Gupta is an excellent doctor and a very caring and empathetic human being!

Mar 24, 2022

Dr Gupta always listens to my concerns, answers all my questions, she is an excellent dr

Mar 23, 2022

Dr. Gupta is the best doctor I never had before.

Mar 17, 2022

Doctor Gupta and her staff deserve special recognition for their good care for me.

Mar 17, 2022

I received very good experience of taking care of my health by Doctor Gupta and her staff.

Mar 17, 2022

Dr. Gupta is an exceptional physician who is kind, honest and caring.

Mar 10, 2022

Dr Gupta is an excellent physician who always listens, explains things clearly and Is caring and compassionate. Her office staff Is excellent. If I call with a concern, their response Is timely.

Mar 10, 2022

Satisfied as is

Mar 03, 2022

Dr Gupta is the best physician I could ever ask for ! She gives me the best of care. I love her!

Feb 26, 2022

Clone Dr Gupta!!

Feb 23, 2022

I am always impressed by the care and concern Dr. Gupta and her staff demonstrate.

Feb 22, 2022

Dr. Gupta listens, shares appropriate information and also has a sense of humor. There is time to share questions and concerns. She also is patient and kind.

Feb 21, 2022

Don't lose Dr. Mala Gupta

Feb 14, 2022