At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

4.9

During this visit, did this provider show respect for what you had to say?

4.8

During this visit, did this provider give you easy to understand information about these health questions or concerns?

4.8

During this visit, did this provider listen carefully to you?

4.8

During this visit, did this provider explain things in a way that was easy to understand?

4.8

Patient Comments

5.0

This was a new patient appointment, and was very satisfied with provider. I appreciated he took time to discuss my questions and concerns, and that he took into account my preferences in my care plan.

Mar 19, 2024

5.0

Dr. Gembusia and I have a great doctor/patient relationship. I feel comfortable with him and feel that I can talk to him about any concerns/questions which I may have. I have never had a bad or questionable experience with Keith nor with his receptionist and/or nurse assistant.

Mar 12, 2024

5.0

He talks to his computer more than he talks to us.

Mar 03, 2024

5.0

I trust Dr. G completely and value his opinion, thoughts and suggestions

Mar 03, 2024