At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

5.0

Likelihood of recommending this care provider to others

5.0

Explanations the care provider gave you about your problem or condition

5.0

Care provider's efforts to include you in decisions about your care

5.0

Concern the care provider showed for your questions or worries

5.0

Patient Comments

5.0

Dr Kassas is the best person/doctor we could ever have in our area. He is wonderful, extremely intelligent and is so caring to his patients. You never feel like a number, you feel like you are apart of his family. He is 10/10.

Mar 28, 2025

5.0

Always a pleasure working with Dr. Kassas, very thorough and always takes the time to make sure that the parents are comfortable with every decision made.

Dec 18, 2024

5.0

Dr. Kassas is THE ABSOLUTE BEST!

Oct 05, 2024

5.0

Dr Kassas is the best pediatrician ever! We are so lucky to have him in this area.

Sep 16, 2024

5.0

Dr. Kassas is the best pediatrician in the area.

Sep 08, 2024

5.0

Dr. Kassas was amazing.

Jul 26, 2024

5.0

Dr. Kassas is simply the best provider I've ever interfaces with. I trust him with my children's care.

May 19, 2024

5.0

Dr. Kassas is always amazing!

Apr 23, 2024

5.0

He's the BEST!

Mar 23, 2024

5.0

Dr. Kassas is amazing. I would 100% recommend him to others and wouldn't trust another provider with my son's care.

Mar 01, 2024

5.0

Dr Kassas pulls up a seat and explains things at my level; he even takes time to draw illustrations. He's very kind and knowledgeable.

Jan 22, 2024

5.0

Good experience

Dec 28, 2023

5.0

Words cannot explain how thankful we are to have Dr. Kassas as [...] provider. This doctor is an absolute godsend to our area and treats every single patient like they are his own child. We would recommend him to everyone.

Nov 23, 2023

5.0

Dr. Kassas is amazing and I have been so lucky to have him as my doctor since birth

Nov 18, 2023

5.0

Dr. Kassas strives above and beyond for his patients. I was so comforted by his hour long meeting with me to discuss a new diagnosis for my child. His plan for treatment, relaying of expert level of knowledge, and responses to my questions were incredible. His level of care for his patients is second to none!

Nov 14, 2023

5.0

We love Dr Kassas!

Sep 08, 2023

4.2

Dr Kassas is great. He cares and listens and I could not recommend him highly enough. I feel very lucky to have him as my daughters pediatrician.

Sep 01, 2023

5.0

Dr Kassas is the BEST doctor! We drive over an hour to see him because he is the only doctor we trust. He knows every detail about both of my kids and cares for them as if they're his own.

Aug 10, 2023

5.0

Dr.Kassas is a real life super hero and I appreciate him taking the time to care for me and mine.

Jul 29, 2023

5.0

Dr Kassas is a very kind and caring doctor and it feels genuine not forced.

Apr 26, 2023

4.2

Cannot say enough good things about Dr. Kassas and his staff. As a new mom who was once a patient of his, Dr. Kassas' care for my son and reassurance has been vital as we faced challenges with feeding. His recent award for rural practitioner of the year is absolutely well deserved. Providers like Dr. Kassas are hard to come by and we are so lucky to have him in our community. Forever grateful for his care.

Jan 06, 2023

5.0

The provider even took the time to draw out a diagram for me to explain what he was trying to explain to me in order to make it easier to understand.

Dec 24, 2022

5.0

Dr. Kassas is the most amazing provider we have ever been to.

Dec 24, 2022

5.0

Dr Kassas is always outstanding.

Dec 18, 2022