At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.8

Likelihood of recommending this care provider to others

4.8

Explanations the care provider gave you about your problem or condition

4.8

Care provider's efforts to include you in decisions about your care

4.7

Concern the care provider showed for your questions or worries

4.8

Patient Comments

5.0

Monica is absolutely amazing and we're fortunate to have her as a healthcare provider.

Dec 07, 2024

5.0

Monica Acomb is the best

Aug 15, 2024

5.0

We absolutely love and trust Monica Acomb and Dr. Kassas. [...] is better having them taking care of the children in it!

Jun 01, 2024