Adem F. Aktas, D.O.

Dr. Aktas very prompt in returning messages [...]

Jan 26, 2025

Excellent experience with Dr Aktas

Jan 22, 2025

Good

Jan 19, 2025

Dr and nurse excellent

Jan 12, 2025

Professional, personable and knowledgeable

Jan 12, 2025

I had ablation to my back in 2023, it lasted a year. Now I have pain again. Doctor said we can do it again. It is scheduled for [...]. I also have bursitis in my left hip, I am going to have a shot using ultrasound on [...]. I am so pleased with my visit and how soon they scheduled everything. I am thankful & grateful.

Jan 11, 2025

Some details were skipped about proposed spinal injection: Driver needed and 24 hour light activity afterwards.

Jan 09, 2025

[...] Specific to my ability to evaluate my recent URMC experience, I have had the privilege of mentoring both doctoral candidates from [...] (in both the medical and pharmacy fields). These students were sent to my employer and to me so as to build skills specific to patient rapport prior to graduating. Thus, I believe I have a solid grasp of the expected standards. I first saw Dr. Aktas on [...] after a referral from my primary care physician based on growing pain in my spine and neck, as well as an alarming reduction of 3" in my overall height in the past three years. On arrival, Dr. Aktas made the customary doctor-patient pleasantries with my partner and me. He saw fit to add an unexpectedly personal comment regarding my partner's and my appearance as men of a certain mature age with bald heads, clearly intended in the moment as a compliment, but the type of non-sequitur that I would strongly discourage in the examining room because it can risk defocusing from the patient's needs. [...] After I had given a history of my symptoms that had led to the referral. Dr. Aktas recommended that I go for MRIs so as to obtain a complete picture of my spine. After making and keeping the requisite appointments for MRIs, I was to have a follow-up with Dr. Aktas on [...], but shortly before [...], I received a call from the office saying that Doctor could see me sooner, and the appointment date was moved up to [...]. When we arrived for that appointment, Dr. Aktas made greetings and then turned his attention to displaying MRI images on the large monitor. [...] Dr. Aktas did not see fit to present printed copies of the MRIs, appropriatey labelled, which would have given us more to work with; simply viewing the images on the monitor risked putting us in a passive situation with regards to the matter under discussion. As Dr. Aktas quickly displayed the images in succession on the monitor, an image appeared that I recognized as that of my lower spine; I recognized specifically the damage to certain vertebrae that had occurred in an automobile accident in my adolescence. I pointed this out to my partner, commenting on the damage that I had sustained in my young life. Wordlessly, Dr. Aktas removed that image without comment, and it was never spoken of; nor was that image displayed again. This left me with the impression that Dr. Aktas was hostile to the idea that I might wish to participate actively, and also disapproving that I had the knowledge to distinguish features on the MRI specific to a diagnosis. For some patients, this might have reinforced the notion that the patient's only role was passive listening. While Dr. Aktas proceeded with displaying the MRI images on the monitor, he pointed out general areas of the spine, verbally underscoring that for the greater part of my spine, all of the images showed merely expected and normal features of aging. [...] [...] In an offhand manner, Dr. Aktas noted that injections of non-steroidal anti-inflammatories into the spine are carried out, and then mentioned chiropractic work and physiotherapy while providing no details of how these would be relevant. When I asked him for his advice on those three options-that is, injections, chiropractic work, and physiotherapy, he took a deep breath, leaned back in his chair in a casual manner, and said, "[...], if you were my Dad, I would recommend physiotherapy." [...] He then turned directly to me and asked, "[...], what do you want from me?" My analysis of this question is that it represented a serious abrogation of patient relations technique. Such a lapse in technique is often an attempt to re-establish the power gradient in the relationship with a degree of impatience. I perceived it as aggressive. This question on his part stopped all discussion. With a few brief words, he stood up and dismissed me with a perfunctory closing pleasantry. In retrospect, to answer Dr. Aktas' question regarding what I would have wished from him, here is exactly what I would have wanted: 1. Printed copies of my MRIs with appropriate labeling2. A detailed assessment with specifics relevant to the initial referral, rather than the skimming generalities as were presented 3. An integrated treatment plan, acknowledging through correct review of my records all barriers to the currently known pain management plans, proposing with specificity accommodations [...]. 6. A more open stance, as opposed to the dismissal that was delivered when I questioned him about treatment plans [...]. That is the extent of my comments regarding my recent experience, which was decidedly not a favorable one.

Jan 08, 2025

The doctor seemed rushed. He did a very brief physical exam, seemed to have only one recourse in mind and didn't discuss other options. Because of feeling rushed, I didn't get all of my questions asked. However, the doctor seemed very qualified. He needs to spend more time with his patients.

Dec 09, 2024

Good

Dec 08, 2024