At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

During this visit, did this provider spend enough time with you?

5.0

During this visit, did this provider show respect for what you had to say?

5.0

During this visit did this provider give you easy to understand information about these health questions or concerns?

4.9

During this visit, did this provider listen carefully to you?

5.0

During this visit, did this provider explain things in a way that was easy to understand?

5.0

Patient Comments

I am so happy to be a patient and receive her care.

Aug 29, 2024

Good

Aug 18, 2024

Alexis is exceptional!

Aug 06, 2024

5.0

Good

Jun 23, 2024

4.6

The provider talked to me, but did not do diagnostics. As she was about to leave, I asked her to listen to heart and lungs.

Jan 10, 2024

5.0

Excellent provider. Glad I finally got a excellent local Dr. She's a keeper

Jan 06, 2024

5.0

Lexi was very professional and was a great help

Nov 22, 2023

5.0

Really impressed with first visit with my visit w nurse practicion

Nov 16, 2023

5.0

I was very pleased that the staff and NP were very courteous and informative after meeting me for tHe first time. I will not hesitate to make another appointment to this medical facility if needed.

Oct 08, 2023

5.0

Good

Sep 22, 2023

5.0

She is very caring

Jun 01, 2023

5.0

First time I went to her - because there have been alot of changes in doctors - but this one assured me she was staying put. So I am hoping to have a good relationship with her. When I get a good relationship I feel like she will care if I am doing good or not [...].

Apr 19, 2023

5.0

She listened to me and we arrived at a consensus to have a followup.

Apr 08, 2023

5.0

[...] The quality of care that I received on my latest visit was nothing short of exemplary. I wasn't just heard - I was listened to. Medication options that I had previously thought were out of reach were provided to me in accessible ways and I'm very pleased with the results so far. [...] I would be extremely happy to continue seeing this Care Provider for as long as you are able to keep her, which I would emphasize should be a priority. Pay her in a mountain of gold bars if you have to.

Mar 11, 2023

5.0

A visit to get reestablished. Overall great experience.

Dec 22, 2022