At URMC, we believe that patients should be empowered to make the right decisions regarding their personal healthcare. To do so, transparency is critical. URMC partners with Press Ganey, to survey our patients about all aspects of their care experience. We are now putting this pertinent information at your fingertips by displaying star ratings for our providers along with anonymous patient comments on our website. This will help you make better-informed choices about how and with whom you seek care. Click here to learn more about the surveys used to generate this vital information. Learn more about our survey process.

Ratings

Care provider's discussion of any proposed treatment (options, risks, benefits, etc.)

4.7

Likelihood of recommending this care provider to others

4.7

Explanations the care provider gave you about your problem or condition

4.8

Care provider's efforts to include you in decisions about your care

4.8

Concern the care provider showed for your questions or worries

4.8

Patient Comments

5.0

Very informative and all of my questions were fully answered and explained.

Jan 29, 2025

5.0

Rosalie spent a good deal of time to discuss treatment options for my bone loss and bloodwork required to discover best options

Jan 18, 2025

4.0

This was my first visit and I appreciate the time the nurse has spent with me

Jan 10, 2025

3.8

This provider was very pleasant and courteous. [...] She had plenty facts memorized regarding available drug treatments and came into the room with her treatment script memorized. Once delivered there was little time for discussion. I believe this patient/ provider connection will Improve [...].

Jan 08, 2025

5.0

All good NP ROSALIE O'BRIEN

Jan 07, 2025

5.0

All information contained in this call was well explained.

Nov 22, 2024

5.0

Can't seem to thank them enough. They where amazing

Oct 06, 2024

5.0

[...] She had a plan to follow. I this she is better than the average PA Or NP.

Sep 22, 2024

5.0

I can't wait to see her again!! So friendly, cheerful and excellent in all the above categories!

Aug 31, 2024

5.0

Communication was spot on!

Aug 12, 2024

5.0

Rosalie very professional and attentive

Jul 11, 2024

5.0

Rosalie is outstanding - easy to talk with, knowledgeable, listens

Jul 01, 2024

5.0

Already did recommend to my mom

Jun 21, 2024

5.0

5 stars

Jun 08, 2024

5.0

Very good, thorough evaluation and explanation. I felt confident when I left that I had all the information needed to make the best decision going forward with my health concern.

May 24, 2024

5.0

Best ever

May 02, 2024

2.2

I felt like she walked into the room, already, knowing exactly what she was going to say [...]. I asked a lot questions and felt like she really wasn't expecting that. [...] I'm a strong educated advocate for myself. She had nothing to offer me [...].

Apr 25, 2024